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Mercedes-Benz of Orlando - Service Center

Maitland, FL

4.7
275 Reviews

275 Reviews of Mercedes-Benz of Orlando - Service Center

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April 23, 2023

Good environment, nice service, not a lot of amenities or places to seat and wait for your car. Difficult to get a loaner car. More

by j_pare05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DO NOT REMEMBER
Apr 26, 2023 -

Mercedes-Benz of Orlando responded

Hello, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (407) 680-0784 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 20, 2023

Mike is an excellent service advisor. MB does need better answering systems though. It took several unreturned calls to get an spoointment More

by Profrender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike shadduck
Apr 21, 2023 -

Mercedes-Benz of Orlando responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 12, 2023

Ray did a great job and was very professional in taking care of my car in a timely manner. More

by Ralph Betancourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Apr 20, 2023 -

Mercedes-Benz of Orlando responded

Hi Ralph, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2023

Professional, courteous, communication is impeccable! ! They want to provide the best customer service. At a time when customer service has went out the drain it’s refreshing to have great customer servic More

by camjeff84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Apr 10, 2023 -

Mercedes-Benz of Orlando responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 03, 2023

Ray of the service department is the best. He has taken very good care of my car and is always courteous. Daniella was a pleasure to work with on explaining the features and functions of th More

by kwaskowsky
Recommend Dealer
Yes
Employees Worked With
Ray, Daniella
Apr 07, 2023 -

Mercedes-Benz of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

The service team does a good job of getting me in timely, communicating with me throughout and getting me out of there with little hassle. More

by Jriley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Vasquez
Apr 03, 2023 -

Mercedes-Benz of Orlando responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 26, 2023

Christina is an excellent service advisor. The valets and car wash guys are always friendly. More

by Scott Gresham
Recommend Dealer
Yes
Employees Worked With
Christain
March 13, 2023

Super Fast & nicely Francisco do great attendance and inside the dealer has variety of sbacks More

by Merianne.sidalys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francico
Mar 17, 2023 -

Mercedes-Benz of Orlando responded

Merianne, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 12, 2023

Alberto is a great service advisor. Always on point. Thank you sir! You are appreciated More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
Mar 14, 2023 -

Mercedes-Benz of Orlando responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 03, 2023

They are good. Second car I’ve bought from them. Would buy from them again More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mke
Mar 07, 2023 -

Mercedes-Benz of Orlando responded

Hi Cindy, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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