Mercedes-Benz of Orlando

We had an unexpected problem with our 1999 SLK230. Being new to the area we were not familiar with dealerships in the area. We were able to drop the car at Mercedes-Benz of Orlando after learning th Being new to the area we were not familiar with dealerships in the area. We were able to drop the car at Mercedes-Benz of Orlando after learning that one of their Service Technicians was qualified to work on older models. The problems were complicated by the age of the car, i.e., difficult to locate parts, but this was accomplished and this was much appreciated. While at the dealership another major problem was identified and repaired, which likely avoids trouble in the future at an inconvenient time and place. Overall, we were very pleased with the service we received and when we need service on our 2017 GLE350 we will take it to this dealership. More

My experience here has always been pleasant. My service tech Mike is honest and really cares. What he did for us this time was a huge blessing. We are incredibly grateful. . My service tech Mike is honest and really cares. What he did for us this time was a huge blessing. We are incredibly grateful. . More

Thank you very much Mr. Marcus Diaz for your superb service & excellent customer service. You always give the best advise to me & always exhibit your professionalism & exper Marcus Diaz for your superb service & excellent customer service. You always give the best advise to me & always exhibit your professionalism & expertise whenever I’m at your dealership. Good luck & more power to you. More

If you’re a busy professional, this is the car dealership for you. No games, just efficiency into getting to into the car you want. for you. No games, just efficiency into getting to into the car you want. More

Mercedes Benz of Maitland is my favorite dealership. Every member of management and staff are helpful polite and great! I have been a customer for over 20 years and they treat everyone fairly and wit Every member of management and staff are helpful polite and great! I have been a customer for over 20 years and they treat everyone fairly and with deep respect and care More

I was very pleased with all I dealt with while buying my new Mercedes S 500. This was a pleasant buying experience, and I will return for my next car purchase. new Mercedes S 500. This was a pleasant buying experience, and I will return for my next car purchase. More

My service advisor Ray was terrific, but I want you to know how incredibly horrific my experience was with Mercedes' third-party service when I got a flat tire and had to wait THREE HOURS for a tow truck know how incredibly horrific my experience was with Mercedes' third-party service when I got a flat tire and had to wait THREE HOURS for a tow truck (to the dealer a half mile up the street). What was infuriating was that I cycled through five tow companies -- each one would accept the tow, wait 20-30 minutes, cancel the tow, and then I was put back in the queue where this cycle was repeated. NOT a Mercedes-quality experience. So bad in fact, that I will continue to tell every Mercedes owner I know NOT to use it and every non-Mercedes owner I know to think twice before buying a Mercedes. PLEASE FIX THIS!! More

Ease of scheduling either online or by phone. This dealer is always accommodating. The facility is great and the service advisors take the time to explain the process and follow through on their This dealer is always accommodating. The facility is great and the service advisors take the time to explain the process and follow through on their work. More

This dealership provides excellent service. They also get the work done in a very timely manner. They also get the work done in a very timely manner. More

The staff was great, from the time we arrived until our car was returned to us car was returned to us More