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Mercedes-Benz of Orlando

Maitland, FL

4.6
538 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 538 reviews

September 01, 2011

Frank was great. He's been great through the years in servicing my father-in-law, who has purchased several new and used cars from him specifically at this dealer location. I'm glad I made the switch fro More

by chelsea.gabel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Sep 02, 2011 -

Mercedes-Benz of Orlando responded

Hello Ms. Gabel: Thank you for taking the time to post your review on Dealer Rater. I am glad to hear that Frank has provided excellent service to both you and your father-in-law. It is nice when family members are also part of the Mercedes-Benz of Orlando family! We are glad you made the switch, too! Thank you again for your business, and we look forward to seeing you when you come in for our complimentary car wash! Kind regards, Kim Arthur Customer Relations Coordinator

August 28, 2011

I've bought 3 cars from MB-Orlando since 2006, one used and two new. The organization is "top-shelf" from sales to service. Frank Whitton in particular has been superb both assisting with the sale and del More

by robhollowaymd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 29, 2011 -

Mercedes-Benz of Orlando responded

Good Morning, Dr. Holloway: Thank you for taking the time to post your review, and for your positive comments about our dealership & Frank. I regret to hear that you recently damaged your bumper, but am glad to hear that Frank helped to facilitate the repair process. I am glad that you've enjoyed shopping in our new accessory boutique! With the newly designed building, we had a great deal more space to create a pleasant shopping environment for our guests. Thank you again for sharing your feedback. We are happy to have you as a loyal member of the Mercedes-Benz of Orlando family, and look forward to seeing you when you visit for your complimentary car wash! Kind regards, Kim Arthur Customer Relations Coordinator

August 27, 2011

Frank was personable, professional, upfront and honest during my E350 purchase. He made the process an enjoyable one. There was no high pressure and this aided in a pleasant atmosphere while discussing th More

by RSGEye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 29, 2011 -

Mercedes-Benz of Orlando responded

Good morning: Thank you for taking the time to share your feedback on Dealer Rater. I am glad to hear that the process of purchasing your E350 was enjoyable, and hope that the experience of driving it has proven to be equally as pleasant! We appreciate your business and are happy to have you as a member of the Mercedes-Benz of Orlando family. Please feel free to contact us whenever we may be of further assistance. Kind regards, Kim Arthur Customer Relations Coordinator

August 26, 2011

I have been leasing 500 and 550SL automobiles from this dealer for about 15 years. The main reason is that Frank Whitton is a pleasure to deal with. It was like leasing a vehicle from a friend. In fact I n More

by Woodley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Joe Schimborski, Frank Whitton, Joe Schimborski
Aug 26, 2011 -

Mercedes-Benz of Orlando responded

Hello Mr. Woodley: Thank you for taking the time to share your comments on Dealer Rater. We are thrilled that you have been a member of the Mercedes-Benz of Orlando family for so many years! In a time when things are changing so rapidly in our world, it is comforting that stable, authentic relationships continue to exist between our clients and our staff. I am also glad to hear that you noticed the improvements made in our service department over the past few years. We take the feedback of our guests very seriously, and continuously endeavor to meet each individual's needs. I have great news for you about our service department renovation, as well! All of our construction is now complete! Please stop by for a car wash the next time you're in the area, so you can see the remarkable transformation! You won't recognize the place (but you will still recognize our familiar, friendly faces!) Thank you again for choosing to be a loyal member of the Mercedes-Benz of Orlando family! We look forward to creating many more positive memories in the years ahead! Kind regards, Kim Arthur Customer Relations Coordinator

August 26, 2011

It was a true pleasure working with Frank. He helped locate the car I wanted and made the buying process very easy without a lot of back and forth negotiating. More

by jreuss311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 26, 2011 -

Mercedes-Benz of Orlando responded

Good morning: Thank you for taking the time to share your comments about Frank and your purchase experience! I am glad to hear the process was smooth and pleasant. Thank you, too, for your patience & persistence in posting your review. Tech support will be looking into the glitch that's happening when trying to access the review page. We are happy to have you as a member of the Mercedes-Benz of Orlando family, and look forward to seeing you the next time you come in for a complimentary car wash, or for your scheduled vehicle maintenance! Kind regards, Kim Arthur Customer Relations Coordinator

August 26, 2011

Frank Whitton was amazing from beginning to end. He was so friendly and answered all of my questions. The whole process was super fast and easy. I got a great price on my new car and I couldn’t be happier More

by sp911t2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 26, 2011 -

Mercedes-Benz of Orlando responded

Good morning: Thank you for sharing your feedback regarding your experience with Frank & our dealership. I am glad to hear the process was smooth & efficient. Thank you, as well, for your valuable recommendations to your family and friends. That is the highest form of compliment you can pay to Frank as a testament to your satisfaction with his service. We are happy to have you as a member of the Mercedes-Benz of Orlando family, and wish you many years of driving enjoyment in your Mercedes! Kind regards, Kim Arthur Customer Relations Coordinator

August 26, 2011

Since 1988 I have purchased over 20 vehicles from Mercedes Benz of Orlando, formally Comtemporary Cars.Frank Whitten was the salesman for every purchase but the first couple when I worked with Bob Ba More

by charlescramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank WhittenI have purchase over 20 vars , Bob Berryhill, Frank Whitton
Aug 26, 2011 -

Mercedes-Benz of Orlando responded

Hello Mr. Cramer: Thank you for sharing your feedback on Dealer Rater. Given that you started with us in 1988, you were a part of our dealership family back when our former facility design actually WAS contemporary! Luckily, our new look is now in step with the current decade! Hope you've had a chance to stop by and tour our renovated facility. It is amazing! I am happy to hear that you have had such a positive experience with Frank and Bob over the past two decades. We truly appreciate your loyalty to us, and it is our sincere pleasure to have you as valued member of the Mercedes-Benz of Orlando family! Kind regards, Kim Arthur Customer Relations Coordinator

August 25, 2011

Very proffesional and knows the product well. I have a 20 & year relationship with Frank and never had a dissapointment. He has helped me with the information on new product and if I had a issue he resolved More

by watchtrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 25, 2011 -

Mercedes-Benz of Orlando responded

Good afternoon: Thank you for taking the time to share your feedback, and for your positive comments about Frank. In a time when it's not commonplace to see longevity within the business sector, I'm sure it is reassuring to have such a long-standing professional relationship with Frank. We are equally as happy to have had you as a loyal member of the Mercedes-Benz of Orlando family for the past two decades, and look forward to many more years together! Kind regards, Kim Arthur Customer Relations Coordinator

August 25, 2011

My husband and I have been customers of Mercedes Benz of Orlando in Maitland since 1982. We have owned (and enjoyed) several new vehicles since that time and think very highly of all the staff (who are ver More

by tnnsnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman and Service advisor - 2, Frank Whitton, Mike Hertz
Aug 25, 2011 -

Mercedes-Benz of Orlando responded

Good afternoon: Thank you for sharing your feedback about us on Dealer Rater, and for your positive comments about Frank, Mike, and our entire staff! We are thrilled that you have been part of the Mercedes-Benz of Orlando family for so many years. In a time when so much change is happening in our world, it is just as rewarding for us to see the faces of our loyal customers, as it is for our customers to know they can always rely on seeing their favorite staff members when they visit. Thank you for choosing to be a part of our family. We look forward to welcoming you into our dealership home for many years to come! Kind regards, Kim Arthur Customer Relations Coordinator

August 25, 2011

I have purchased several Mercedes from Frank Whitton. The only times I have purchased Mercedes from another dealership is if Frank's dealership did not have a comparable car available. I buy several car More

by Steven Kutner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Whitton, Frank Whitton
Aug 26, 2011 -

Mercedes-Benz of Orlando responded

Hello Mr. Kutner: Thank you for taking the time to share your feedback on Dealer Rater. We truly appreciate your loyalty to both Frank and to our dealership over the years. We look forward to co-creating many more memorable experiences in the future. Thank you for choosing to be a part of the Mercedes-Benz of Orlando family! Have a wonderful weekend! Kind regards, Kim Arthur Customer Relations Coordinator

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