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Mercedes-Benz of Orlando
Maitland, FL
540 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family.
Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 540 reviews
August 05, 2021
The team was great at making my experience a memorable one. It was obvious they put effort into making sure I was satisfied with the car and the service. one. It was obvious they put effort into making sure I was satisfied with the car and the service. More
by Carltonjw
Employees Worked With
Not sure on finances guy name , Buddy Jerome, Ron Poyser
August 05, 2021
I am always very pleased with how quickly I am serviced when I pull in. I never have to wait over a few minutes before my service rep, Mr. Grable. Appears. He is so helpful in explaining the problems , a when I pull in. I never have to wait over a few minutes before my service rep, Mr. Grable. Appears. He is so helpful in explaining the problems , and his honest advice is appreciated. I believe he is the best service representative there and I know I can trust him and rely on his advice for sure. More
by Pamela Dikeou
Employees Worked With
Grable, Drake
August 02, 2021
I HAVE BEEN TRYING TO ORDER PARTS FOR MY CAR FOR THE LAST 3 MONTHS AND NO ONE CALLS ME. WHEN I CALLED LAST THEY TOLD ME THAT IT'S THE WRONG PARTS. 3 MONTHS AND NO ONE CALLS ME. WHEN I CALLED LAST THEY TOLD ME THAT IT'S THE WRONG PARTS. More
by carolyndmd
Employees Worked With
RAFAEL PENA
July 28, 2021
Roc was very personable and helpful. I will definitely purchase another vehicle from him in the future. Thank you so much. I really love my purchase. purchase another vehicle from him in the future. Thank you so much. I really love my purchase. More
by nish778
Employees Worked With
Roc
July 28, 2021
Mike Hertz was very professional and helpful and we were able to have our car returned the next day. Thank you, Mike for your excellent customer service. able to have our car returned the next day. Thank you, Mike for your excellent customer service. More
by CMoore
Employees Worked With
Mike Hertz
July 27, 2021
General Manager and Sales Consultant was very concerned and helpful in taking care of any concerns i had with the purchase of vehicle. Purchase and trade of vehicle was an easy transition. and helpful in taking care of any concerns i had with the purchase of vehicle. Purchase and trade of vehicle was an easy transition. More
by 2carpurch
Employees Worked With
Raul Odetti *****
July 23, 2021
This is the blue ribbon top of line Mercedes Dealership in the Orlando area. Your are treated promptly with respect, and they treat your car as if it was their own. in the Orlando area. Your are treated promptly with respect, and they treat your car as if it was their own. More
by donadioap
Employees Worked With
Drake Grable
July 22, 2021
Drake has excellent customer service skills. He always addresses all of my concerns and makes sure they are taken care of. He is an asset to your business. addresses all of my concerns and makes sure they are taken care of. He is an asset to your business. More
by angelajkm
Employees Worked With
Drake Grable
July 21, 2021
As always, great job by the staff at Mercedes Benz of Orlando Special shout out to Marco Diaz He always takes care of my vehicle and have my car ready very fast. Orlando Special shout out to Marco Diaz He always takes care of my vehicle and have my car ready very fast. More
by Macfaulcon
Employees Worked With
Marco Diaz
April 18, 2019
The biggest insult(or lie) was given to me at MB of Orl. Today I received a call from this dealer stating that before they could repair my car I had to get new brakes( drums, etc.), new tires( balancing,etc. Today I received a call from this dealer stating that before they could repair my car I had to get new brakes( drums, etc.), new tires( balancing,etc.) because the technician needed to road test the vehicle for 200 miles and he needed safety.Last time my car was repaired there I drove it home and four days later it broke again and I parked in my garage for almost a year and didn’t drive it ever since.No mention of new brakes or tires was made the last time they repaired it, maybe the brakes and tires were worn inside my garage!I will spend the rest of my days telling everyone about this horrible experience and the New Jersey headquarters will be informed also. More
by Ralph 23
Employees Worked With
Rafael
