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Mercedes-Benz of Orlando

Maitland, FL

Overview
Reviews
4.6
540 Reviews
Since opening our doors over 45 years ago, many of our customers have returned time and time again to purchase, lease and service their luxury automobiles here at Mercedes-Benz of Orlando in Maitland. One of the primary reasons for this loyalty is the 500 years of combined Mercedes-Benz experience represented by our Parts, Service and Sales teams. At Mercedes-Benz of Orlando in Maitland, we know that driving a Mercedes-Benz is an exciting experience, and we are just as excited to have you as a member of the Mercedes-Benz family. Please stop by to visit our newly renovated and expanded sales showroom. It truly represents the fine quality that you expect from Mercedes-Benz. We look forward to seeing you, soon!
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810 North Orlando Avenue

Maitland, FL

32751

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Showing 540 reviews

July 17, 2024

I want to thank Al and his manager for the amazing customer service and all the help they provided to me. More

by Astrid figueroa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al
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Jul 18, 2024 -

Mercedes-Benz of Orlando responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2024

We arrived at 7:15 on a Saturday morning and the service manager Richard greeted us (with a smile) as we got out of the car. He walked us to Rafael our service advisor who is the most thorough and courteou More

by Robin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael,Evan and richard
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Jul 12, 2024 -

Mercedes-Benz of Orlando responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2024

The best experience ever! Customer service excellent and staff help you get the best deal More

by Vanessa Chaves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Soliman, Claudia Grazioli
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Jun 29, 2024 -

Mercedes-Benz of Orlando responded

Hi Vanessa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 11, 2024

The dealership was extremely excellent to their customers, I was very impressed and well pleased More

by Vickers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Haines
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Jun 13, 2024 -

Mercedes-Benz of Orlando responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2024

Glenn at Merceded-Benz of Orlando was very helpful and professional in securing the vehicle of my choice. I would refer family and friends to your dealership. More

by kodmoore
Recommend Dealer
Yes
Employees Worked With
Glenn Volence
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Jun 13, 2024 -

Mercedes-Benz of Orlando responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Orlando. We appreciate your recommendation of Mercedes-Benz of Orlando and we hope to be of service again in the future.

May 29, 2024

My salesperson, Frank, was great. I've dealt with him on another occasion. What leaves me with a bad taste is the "shenanigans" of the finance dept! He, against my express directions, More

by tucker783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank
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May 30, 2024 -

Mercedes-Benz of Orlando responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (407) 680-0784 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 21, 2024

Use extreme caution when interacting with this dealer. I found their business practices to highly questionable and I am being kind. I am contacting the Federal Trade Commission and the FL Attorney Gener More

by 4jm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raul
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April 02, 2024

Mercedes-Benz Maitland dealership helped us purchase our GLC 300 from a sister dealership and got us the car smoothly. Very happy with purchase. They gave us a nice deal with trade in too. More

by Washburnbros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claudia
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Apr 04, 2024 -

Mercedes-Benz of Orlando responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 04, 2024

Reza was a wonderful sales person and the dealership was a wonderful top notch experience too. More

by A11c11art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza
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Mar 08, 2024 -

Mercedes-Benz of Orlando responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 25, 2024

I did the deal for my car over the phone, and it was done quickly and efficiently: all my questions were answered, and the car is great. More

by johnellis5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle
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Feb 27, 2024 -

Mercedes-Benz of Orlando responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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