Mercedes-Benz of Orlando

Mercedes Benz of Orlando literally has the most efficient & luxurious experience you can have at a dealership. I personally worked with Jason C. From start to finish there was consistent communication, I liv & luxurious experience you can have at a dealership. I personally worked with Jason C. From start to finish there was consistent communication, I live Almost 4 hrs away but it was well worth the trip. Jason handled all my documents prior to me arriving making the pick up process VERY QUICK. There was no hidden fees or gimmicks. The exact price Jason explained is the exact of what I paid. My vehicle looked exactly as it was on the add. From the parking lot I stepped in with my family, we were offered refreshments, which was actually an entire kitchen without the stove.  I stepped into finance the lady there was so exceptional and polite and assisted with the Gap Payment information. (highly suggest getting it) There was a bow on my new red Benz and I will return in the future for new purchases ! I HIGHLY RECOMMEND ! More

Dealership was clean. The staff friendly and helped me to find the vehicle of my choice. I was not pressured. The staff friendly and helped me to find the vehicle of my choice. I was not pressured. More

Came in with AC not cooling. After three days in the service they could not find where the freon was leaking from in my car. Did however find another issue with leaking engine h After three days in the service they could not find where the freon was leaking from in my car. Did however find another issue with leaking engine head gasket. Did a good job cleaning up that but charged a very high labor rate for the repair. More

Don’t buy used/cheaper cars here as they will charge you at least $1000 for their “service” which ends the moment you provide answers to their questions. Once you left the site - you will be ignored by deal at least $1000 for their “service” which ends the moment you provide answers to their questions. Once you left the site - you will be ignored by dealers most of the times. More

Was asked where I wanted to be as far as payment. They initially quoted me a rate of 9.9% and a payment within $9 of my desired range after I signed the credit authorization. After waiting for an hr. They initially quoted me a rate of 9.9% and a payment within $9 of my desired range after I signed the credit authorization. After waiting for an hr., I was brought to finance where that payment had jumped $75, but included a 150,000 mile warranty. By the time it was all over, my payment was $123 more than original quote with no warranty. They also told me that they warranty the vehicle for 90 days or 4000 miles regardless. When I left I noticed horrible wind noise from driver's side window and window wouldn't roll completely up. I was told to take it to the dealer since it was still under manufacturer warranty. However, I had to wait for an appointment. There is also a recall on the vehicle which wasn't verbalized. They harassed me for information they wanted such as insurance and proof of income, but didn't care about my concern after they got my money. More

The sales team at Mercedes-Benz of Orlando goes above and beyond to ensure your satisfaction. They take the time to understand your needs and preferences, providing expert guidance and personalized recommend beyond to ensure your satisfaction. They take the time to understand your needs and preferences, providing expert guidance and personalized recommendations. Their friendly and knowledgeable demeanor creates a comfortable and pressure-free environment. The financing and paperwork process at Mercedes-Benz of Orlando is both efficient and transparent. Their experienced finance team will work with you to secure the best possible financing options and explain every aspect of the agreement. They make it easy to understand and complete all necessary documentation. More

Marcus is awesome . . he always goes above and beyond for me . The dealership is friendly and easy to access. . he always goes above and beyond for me . The dealership is friendly and easy to access. More

After attending a previous appointment at South Orlando Mercedes dealership, I was extremely disappointed in their customer service abilities. My personal experience was not pleasant at all. I immediately Mercedes dealership, I was extremely disappointed in their customer service abilities. My personal experience was not pleasant at all. I immediately decided to visit another Mercedes Benz dealership and headed over to North Orlando Mercedes in Maitland. From the moment I arrived, the attention and customer service was superb! More

Ordered my bespoke E-Class through them. The allocation and production took a while due to Mercedes Benz delaying the vehicle. The process was smooth from ordering to delivery. The allocation and production took a while due to Mercedes Benz delaying the vehicle. The process was smooth from ordering to delivery. More