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Mercedes-Benz of Orland Park

Orland Park, IL

Overview
Reviews
Vehicles
4.4
414 Reviews
Call Dealership (708) 460-0400

8430 W. 159th Street

Orland Park, IL

60462

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Showing 414 reviews

October 21, 2023

Everyone was very helpful, knowledgeable and very friendly. I would definitely recommend going here to buy a car, or for service More

by Ctraina70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Maus, Carmen Torres, Brad Patrylak, Jason Glenn, Steve Moore, Matthew Virus, David Bosco
Report | Print
Oct 23, 2023 -

Mercedes-Benz of Orland Park responded

Hello! Customer satisfaction is our top priority - We're happy to see that we've met your expectations. We look forward to your next visit! Thank you for recommending Mercedes-Benz of Orland Park, your positive experience with us is what we strive for.

Oct 23, 2023 -

Ctraina70 responded

I was very satisfied with my experience when my car was in the service department. All of my questions were answered, and I was informed of the progress of my repair. If I ever have another problem with my car, I will definitely take it back to Orland Park in Mercedes Benz.

Oct 23, 2023 -

Mercedes-Benz of Orland Park responded

Thank you so much for your feedback and positive comments once again! Customers like you make our day at Mercedes-Benz of Orland Park. Have a wonderful week!

October 17, 2023

Very fast and friendly service. Easy to schedule my appointment and was kept updated. I’m driving there from Indiana but it’s well worth the trip. Was taken care of quickly as they More

by AlanC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Loeding
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Orland Park responded

Alan, we're delighted to know that Tim and the team at Mercedes-Benz of Orland Park provided you with fast and friendly service. Thanks for making the trip to choose us above the rest - it means the world. See you down the road!

October 17, 2023

I had a terrible experience with one of the service representatives, Dariusz. Thank God for Brad the manager, but Dariusz totally dropped the ball. More

by lachellpharmd@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dariusz- Zero stars, Carmen Torres, Brad Patrylak, Jason Glenn
Report | Print
Oct 18, 2023 -

Mercedes-Benz of Orland Park responded

I'm sorry to read about your experience with one of my team members. I'd like the opportunity to discuss this feedback further and ensure we are providing all customers with 5-star service moving forward. Please reach out directly at your earliest convenience. Thank you, Joseph Cronin - Service Manager - 708-428-8228

October 12, 2023

I continue to return to Mercedes of Orland Park, because I get outstanding service, Peter my service representative, bent over backwards to accommodate my busy schedule and got me in the same day for a prob More

by mtuchek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in service
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Oct 12, 2023 -

Mercedes-Benz of Orland Park responded

We're delighted to know that you've had another great experience with us at Mercedes-Benz of Orland Park! It's wonderful to see how Peter and our team have been able to accommodate your needs. We appreciate the kind words, and look forward to seeing you again in the future!

October 12, 2023

After making my payment I had to walk and locate my car. I had to go back and look for the Agent for help More

by marthahurt19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Oct 13, 2023 -

Mercedes-Benz of Orland Park responded

Martha, we're sorry to learn about the inconvenience you experienced. We always aim for a smooth process at Mercedes-Benz of Orland Park and your feedback helps us improve. Thanks for bringing this to our attention!

October 11, 2023

The customer service is excellent. Dominic was very accommodating, professional, patient and knowledgeable! It’s always delightful to have Orland Park service my vehicle. More

by mjhenry61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic
Report | Print
Oct 11, 2023 -

Mercedes-Benz of Orland Park responded

We're glad to know Dominic and our team at Mercedes-Benz of Orland Park provided excellent service for your vehicle. Thanks for the review!

October 08, 2023

I was pleased with the service I received from Mercedes-Benz of Orland Park Illinois. More

by Dosand
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
Report | Print
Oct 09, 2023 -

Mercedes-Benz of Orland Park responded

Your satisfaction makes our day here at Mercedes-Benz of Orland Park. Thank you for working with the team!

October 01, 2023

Dyrail was a charm to work with. The process was easy and timely. The dealership was very clean and the staff was very friendly. I would recommend Dyrail Brown to my family and frien More

by altheabtaylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dyrail Brown
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Oct 02, 2023 -

Mercedes-Benz of Orland Park responded

Althea, it's great to know that Dyrail and our team at Mercedes-Benz of Orland Park made your experience a positive one. Thanks for the recommendation and enjoy the ride!

September 29, 2023

The advisor, Peter was very professional, knowledgeable and accommodating. Will definitely use this dealership for my future service needs of my 2023 Mercedes Benz CLA. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Report | Print
Sep 29, 2023 -

Mercedes-Benz of Orland Park responded

Michael, we're glad to know Peter provided you with such a positive experience at Mercedes-Benz of Orland Park. We look forward to assisting with your future service needs! Safe travels in your 2023 CLA.

September 27, 2023

I got a great service from Dariusz. I got a call when my car is ready. More

by rdsgizaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dariusz
Report | Print
Sep 27, 2023 -

Mercedes-Benz of Orland Park responded

Thanks for the kind feedback! We appreciate the kind words about Dariusz and hope to see you again at Mercedes-Benz of Orland Park. Safe travels!

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