Mercedes-Benz of Orland Park
Orland Park, IL
Filter Reviews by Keyword
By Type
Showing 398 reviews
I had purchased a used car at this dealership. The sales person Daris Krogulski was simply outstanding. He had all the details about the vehicle I was interested , and his knowledge and comparison to other person Daris Krogulski was simply outstanding. He had all the details about the vehicle I was interested , and his knowledge and comparison to other models & price did really help me to make my decision to buy this vehicle. He was very friendly and excellent customer service. He worked very well with me to negotiate the price I was looking for and I love the car. I would highly recommend this dealership if you are planning to buy a car.. More
Excellent service, Darius was just great! Got me the car I wanted at the best price out there. Contact him is you looking for a new Benz, you will be happy!!! I wanted at the best price out there. Contact him is you looking for a new Benz, you will be happy!!! More
I have finally entered the world of Mercedes Benz, and for that, I am super excited! Since Mercedes is new to me, I did a lot of research beforehand. I connected to Darious due to the internet lead. He for that, I am super excited! Since Mercedes is new to me, I did a lot of research beforehand. I connected to Darious due to the internet lead. He was always prompt in his response and handled all the questions that I had. At times, I am sure I was quite challenging but he handled me with patience. We conversed over email about a weeek before I would even step in the door. And, when I did come for a visit, everything was exactly what was stated. There were no surprises. Darius was very professional, very knowledgeable and very honest. Most of all, he cared about the service he was providing to you, his customer. I would definitely purchase again at Mercedes-Benz of Orland Park due to the experience I had with Darius. More
I was looking for a C class mercedes since my current one is 11 years old. I approached about 6 dealerships and Darius from Orland park responded promptly and he quoted the price without any haggling or goin is 11 years old. I approached about 6 dealerships and Darius from Orland park responded promptly and he quoted the price without any haggling or going back and forth and not putting any pressure like using words such as "come today" or "this price is valid for one week only". In late february 2012 we ordered the color we wanted of the C class from Darius. Since the car was custom order, Darius kept on making follow up calls to track the vehicle and informing us too. I will recommend him to our friends and family at all times. The car arrived in August and we did purchase it Thanks Darius the car looks and feels great. Chris, the business manager offered us the maintenance plan and answered all our questions. Again he did not put any pressure to purchase the plan. His service and explanation was to the point and not intimidating. Thank you More
I was looking for a Smart car, and went in to this location. My husband and I were met by Darius, who promptly showed us the different Smart cars available. We took one for a test drive and loved it. location. My husband and I were met by Darius, who promptly showed us the different Smart cars available. We took one for a test drive and loved it. Darius then sat down with us and asked what we wanted in the car. The kind of car we wanted was not available in the color of our choice. Darius informed us it would have to be factory ordered as a 2013 and it would be at least 3-4 months before we could get it. He then searched for a car to our liking and found one that was made for the VP of their facility, except it was not in the color we desired. It was what we were looking for, and so we compromised on the color. Overall a good effort from Darius, who also promised us the metal keychains for the Smart car, that were not in stock at the time. Thank you Darius for a really good experience and we love the car. Sabra. More
I decided to check the web and build a new Mercedes. I received several emails and calls from Mercedes Dealers. Darius from Mercedes Benz of Orland Park was very professional and very timely with his resp received several emails and calls from Mercedes Dealers. Darius from Mercedes Benz of Orland Park was very professional and very timely with his response. I met him and decided if I was going to buy a new Mercedes, Darius would be the one to handle my sale. Darius did all of the right things to assist me and I purchased my new Mercedes. I love the deal I received and I have a new friend who I will refer others when they want a new Mercedes. More
I have been looking for a used Mercedes for several months and contacted the dealer in late October inquiring about a used online offering. The sales person Darius spent a good amount of time explainin months and contacted the dealer in late October inquiring about a used online offering. The sales person Darius spent a good amount of time explaining the vehicle I had in mind and even went into maintenance for me since I really do almost everything on my own. After about 30 minutes I said that I would be going out of town and would check back in November and was invited to come out and test drive a few cars. The third week of November I visited the dealership with my son who just came in for Thanksgiving. I really want to see the pre-owned inventory. Darius was extremely patient and showed us a few vehicles and recommended that we go out for the test drive. After a good test drive he explained all the features of the car including the warranty and service. I asked for a few minutes of privacy and called my wife for the approval. (this helps keep the marriage smooth) We looked again at the pre owned and after some more discussion; Darius sold me a brand new Mercedes C 300. The buying experience was the best I’ve ever had. I treated with extreme courtesy and honesty. We closed the deal, which was so easy in a few minutes and took the car home that night. I left a personal check as a deposit and took the car home that night. The car is wonderful and more than I ever expected. I have for the last 15 years been driving Hondas and Toyotas which are really good cars. But the Mercedes is a magnificent car. I would recommend Darius and Orland Park Mercedes Benz to anyone that is really serious about buying a great car for a great person. It’s also worth mentioning that the follow up provided by Darius was great. A few days after buying the car he personally followed up with me to see how I was enjoying the car to which I told him that it was fantastic. My son is thinking about making his next car a Mercedes. More
This is third time I have returned to this dealership, their service and customer orientation is absolutely outstanding. Mercedes of Orland Park clearly goes the extra mile to provide customer service an their service and customer orientation is absolutely outstanding. Mercedes of Orland Park clearly goes the extra mile to provide customer service and ensure the customer's satisfaction. Five stars for the dealership, and all the personnel....from sales to service. Truly outstanding! Thank you for a wonderful experience! More
I found the dealership through ISeeCars.com. At first given that I live in Texas and was looking at a car in Illinois I was a little skeptical about going through internet sales. My brother lives in Chi given that I live in Texas and was looking at a car in Illinois I was a little skeptical about going through internet sales. My brother lives in Chicago, went to dealership, met with Darius and confirmed that everything Darius informed me of through email was correct and very accurate. The entire experience was a positive one from the initial contact to the shipping of the vehicle from Chicago to Dallas. Darius was also very patient with me given that I wanted to arrange financing locally and that I was out of town on business during part of the transaction that caused some delay. More
Timely response to our inquiry and Darius worked with us to get the deal we needed to replace our accident damaged car. The car was as described, the price was more than fair, and the entire process was smo to get the deal we needed to replace our accident damaged car. The car was as described, the price was more than fair, and the entire process was smooth and easy. Darius was very knowledgeable regarding the smart and able to answer all of our questions. We would not hesitate to recommend MB of Orland Park to others. More