Mercedes-Benz of Orland Park
Orland Park, IL
Filter Reviews by Keyword
By Type
Showing 406 reviews
Best price up front, fair trade, great experience! I was seeking pricing on specific GLC 300 from various dealerships in the Chicagoland area. lBrad Schrader responded to my request and he offered the I was seeking pricing on specific GLC 300 from various dealerships in the Chicagoland area. lBrad Schrader responded to my request and he offered the best upfront price of any dealership in the area--and he beat competitors pricing by well over over $1000. His no non-sense approach was appreciated. After emailing Brad back and forth on specific GLC 300 models available, I then called him to confirm pricing and he was consistent in approach. When I went to the dealership to determine my trade-in value his price was consistent with 2 other dealers and it was $1000 better than I was offered through Carmax. He had me work with Salesman Greg Comer who took the time to answer all my questions and concerns. When I came to pick up vehicle, the finance Manager, Wilson, provided another upfront no non-sense pricing on key warranty features I was seeking and he worked through my bank to offer the best financing rates. I live in Naperville and the Naperville Benz dealership could not come close to the deal and experience I received at Orland Park MB--quality dealership!! The best car buying I've ever experienced and I've bought a lot of card over the years. More
Horrible and Incredibly Unprofessional I had a horrible experience at this dealership. Literally they are the worst. My lease for my GLK was coming to an end so I went there to look at the I had a horrible experience at this dealership. Literally they are the worst. My lease for my GLK was coming to an end so I went there to look at the new cars. They sold me on all the benefits of the GLA. All lies! ALL LIES! The car drives like a Tonka Toy. It's a complete piece of crap. I went back today (less than 36 hours after leasing the GLA) and they refused to let me out of the deal. In fact, after 3 hours Nick (the sales manager) approached me and said he had an amazing compromise that he knew would make me happy! Are you all ready for this? He offered to sale me back my GLK for an additional 1,000 down and I would only have to pay an extra $120 a month. I can't even make this stuff up! It was an awful, horrible experience. You would think a brand like #Mercedes wouldn't even make a car like that...here's to counting down the next 36 months of this lease. I will make it a point to deter any customers from experiencing the awfulness of these people. A note to the staff, you should sell products customers want to live without not force deals on them to get rid of lousy inventory. More
Great experience with Nick Garvey Nick Garvey is very polite, knowledgable and a great communicator. I don't think I will very buy another car from anyone else but Nick Garvey! Thanks Nick Garvey is very polite, knowledgable and a great communicator. I don't think I will very buy another car from anyone else but Nick Garvey! Thanks for all your help Nick! More
Great Dealership! Thank you, Nick Garvey! Great purchase experience! They treat us like family! I highly recommend you visit Nick Garvey at this dealership. No press Thank you, Nick Garvey! Great purchase experience! They treat us like family! I highly recommend you visit Nick Garvey at this dealership. No pressure, just great experience! More
Great buying experience. Nick Garvey is an awesome salesperson! He was really knowledgeable about Mercedes and all of the systems. Nick took the time to come to my home to sho Nick Garvey is an awesome salesperson! He was really knowledgeable about Mercedes and all of the systems. Nick took the time to come to my home to show me how everything worked and to help me set everything up on my car. I highly recommend Nick and Mercedes of Orland Park. More
Excellent Service! Nick Garvey is an exceptional salesperson! He has a great personality, and was super knowledgeable about the type of Mercedes I wanted. He was able to Nick Garvey is an exceptional salesperson! He has a great personality, and was super knowledgeable about the type of Mercedes I wanted. He was able to deliver the exact make/model and color, while keeping me within my requested price range. Nick made the process very easy, and set everything up on my car prior to me leaving including my bluetooth connection. He also offered me a another date of my choice for a personal tutorial to go over my vechicle if i had any additional questions. I was extremely impressed that I have met a salesperson I can always refer, and do business with in the future! More
Service at Mercedes-Benz of Orland Park Went in for 1 year service. Entire service experience was friendly, prompt, and efficient. Great dealership to buy a Mercedes and have service done Went in for 1 year service. Entire service experience was friendly, prompt, and efficient. Great dealership to buy a Mercedes and have service done with! More
Definitely recommend! I am now the second family member in my family to purchase a car from this dealership! I couldn't be happier with my car and my overall experience! I am now the second family member in my family to purchase a car from this dealership! I couldn't be happier with my car and my overall experience! More
owner Dave Nocera I can not believe what a down to earth and people friendly person this guy is!! Mind you he is the owner and you would never know it. You will think t I can not believe what a down to earth and people friendly person this guy is!! Mind you he is the owner and you would never know it. You will think that you have known him for years. I am blown away by the way he carries himself. I would have never thought this is possible and I am writing a review which I typically never do but this guy deserves much much respect!!!!! More
Buying a used car Used car manager by the name Daniel is a the crook and a liar they showing you the list of the options on a car and then are missing Used car manager by the name Daniel is a the crook and a liar they showing you the list of the options on a car and then are missing More