Mercedes-Benz of Orland Park

Best car buying experience ever!!! My overall experience was fantastic! The entire staff was pleasant and very friendly. Mitch was my salesman, he was very knowledgeable, very personabl My overall experience was fantastic! The entire staff was pleasant and very friendly. Mitch was my salesman, he was very knowledgeable, very personable and his customer service skills are unmatched. I left that day with my very first Mercedes, and I'll be returning in about 3 years for the next one.Wilson and Brian were also very helpful, Brian is certainly well versed on the Mercedes brand. Thanks Mitch! More

Salesman Jesse Well first I'd like to say that I wish I could afford a new Mercedes-Benz maybe one day with hard work and some luck that dream will be obtained As Well first I'd like to say that I wish I could afford a new Mercedes-Benz maybe one day with hard work and some luck that dream will be obtained As it is I'm in the market for a 2011 or 2012 C350 Sport. I stopped in with the outside hope that one may have been taken in on trade. I was also hoping to maybe speak with somebody in sales to see if they had any network with another dealership who may have one available. Jessie took the time to talk with me about trying to find one and took my information down and related that he would keep his eye out for me. Although he just only spent about 30 minutes with me, he may have potentially passed up customers allowing him profit along with the dealership. And what makes this review so important is even though I didn't end up making a purchase at that time, it was how personal and professional Jesse wanted to be in order to help me try to become part of the Mercedes-Benz family for the first time. So I'm hoping he is recognized by management and ownership on what a professional he was. I would recommend anybody who is in the market for a Mercedes to go see Jesse and it's his attitude and personality that to me will bring repeat business to the dealership. More

Great People, Great dealership I mainly dealt with Jesse Dishner, and I expect to buy all my cars from him going forward. He knows his product very well, has a nice low pressure ap I mainly dealt with Jesse Dishner, and I expect to buy all my cars from him going forward. He knows his product very well, has a nice low pressure approach, and leaves you feeling like you got a fair deal. I"m sure other sales folks are just a good, but it's surprising how hard it is to find a sales person that makes you comfortable that 1) everything they are saying is true, and 2) they understand what's driving your decision and guide you based on your needs and not their inventory. More

Bought GLC43 Nice dealership, clean and very professional. I experienced a good sales experience, with a fair tradein allowance. Nick Garvey was my sales person an Nice dealership, clean and very professional. I experienced a good sales experience, with a fair tradein allowance. Nick Garvey was my sales person and did a great job for me. More

Great sales person The sales person was friendly, knowledgeable and patient. I would recommend Kirklyn Cox to others that are interested in purchasing a car from this de The sales person was friendly, knowledgeable and patient. I would recommend Kirklyn Cox to others that are interested in purchasing a car from this dealership. He has good customer service. More

Best sales lady ever Dominika Dominika at Mercedes of Orland park was very professional, patience and knowledgeable about the entire vehicle I purchased last month. I had a great b Dominika at Mercedes of Orland park was very professional, patience and knowledgeable about the entire vehicle I purchased last month. I had a great buying experience from Dominika best sales lady ever. I will refer her to all perspective Mercedes Benz future buyers More

Work with Nick Garvey! Great experience with Mercedes Benz of Orland Park, all thanks to Nick Garvey. Highly recommend him to anyone. He was great to work with and made our Great experience with Mercedes Benz of Orland Park, all thanks to Nick Garvey. Highly recommend him to anyone. He was great to work with and made our car buying experience fun. More

Nick Garvey Mercedes Benz of OrLand Park I have probably purchased over 20 Mercedes over the years. I had researched this car and found it online. The trade in was a fair price. The whole I have probably purchased over 20 Mercedes over the years. I had researched this car and found it online. The trade in was a fair price. The whole deal was done in record time. What makes Nick stand out is that he says what he does and he does what he says. Which is rare in business. It is so uncommon that, that you are surprised when it happens. He went beyond and drove out to our house, over one hour and set up the garage doors remotes. E.S. More

MBOP Ignored the requested repairs! I told MBOP that my passenger rear tire needed to be filled with air several times, please check. I was assured the problem would be addressed. After I told MBOP that my passenger rear tire needed to be filled with air several times, please check. I was assured the problem would be addressed. After picking up the car and when I got to work, the dashboard warning came on. I called MBOP about the problem but Julie was out to lunch and never returned my call. I did, however, recieve several text messages to please rate the sevice a 10. Really? More

Best price up front, fair trade, great experience! I was seeking pricing on specific GLC 300 from various dealerships in the Chicagoland area. lBrad Schrader responded to my request and he offered the I was seeking pricing on specific GLC 300 from various dealerships in the Chicagoland area. lBrad Schrader responded to my request and he offered the best upfront price of any dealership in the area--and he beat competitors pricing by well over over $1000. His no non-sense approach was appreciated. After emailing Brad back and forth on specific GLC 300 models available, I then called him to confirm pricing and he was consistent in approach. When I went to the dealership to determine my trade-in value his price was consistent with 2 other dealers and it was $1000 better than I was offered through Carmax. He had me work with Salesman Greg Comer who took the time to answer all my questions and concerns. When I came to pick up vehicle, the finance Manager, Wilson, provided another upfront no non-sense pricing on key warranty features I was seeking and he worked through my bank to offer the best financing rates. I live in Naperville and the Naperville Benz dealership could not come close to the deal and experience I received at Orland Park MB--quality dealership!! The best car buying I've ever experienced and I've bought a lot of card over the years. More