Mercedes-Benz of Orland Park

The best customer service I've encountered while on my quest I would like to thank Kim very much for providing me with above and beyond customer service throughout my car search quest. Kim was very patient with I would like to thank Kim very much for providing me with above and beyond customer service throughout my car search quest. Kim was very patient with me and provided me with informative information about the vehicle purchased. I really like that he his main goal/focus was that I loved the vehicle first and then we could speak business. I definitely will be recommending my friends and family to go out and meet with Kim if and when they are really to purchase a vehicle. More

Great experience!! Nick Garvey was very pleasant to deal with and we were in and out of the dealership in no time with a new car! Thanks again!! Nick Garvey was very pleasant to deal with and we were in and out of the dealership in no time with a new car! Thanks again!! More

Amazing experience Nick was awesome! He understood my needs and he was extremely professional. I bought several new cars from local car dealers but my experience at Me Nick was awesome! He understood my needs and he was extremely professional. I bought several new cars from local car dealers but my experience at Mercedes stood out. From the moment I walked in till I purchased my vehicle. Nick made the process easy and smooth. He never made me feel pressured and he gave me several options. I will be referring my friends and family to him. Thank you also to Wilson in finance for being quick and efficient! Great team work too! More

Unprofessional, Dishonest Sales People I came to this dealership with the intention to buy an AMG 44 for around 85k. I negoiated the price down which was fine. I told them I wanted to lease I came to this dealership with the intention to buy an AMG 44 for around 85k. I negoiated the price down which was fine. I told them I wanted to lease the car and they messed with the numbers and told me the residual was fixed and could not me changed. Then the lease price was given to me was 600 more than Was on the mercedes website. I would not trust these guys. I have all the facts. Do not buy from this dealership. More

Painless and efficient My last visit to Mercedes-Benz of Orland Park was an extremely pleasant experience. With the help of my salesperson, Dyrail Brown, turning in my lease My last visit to Mercedes-Benz of Orland Park was an extremely pleasant experience. With the help of my salesperson, Dyrail Brown, turning in my leased vehicle for a new one was one of the easiest and most seamless I have ever experienced. More

Great experience Mr Kim was very professional and informed. Appeared to be in tune with what I was interested in. In addition well knowledge about the products. Mr Kim was very professional and informed. Appeared to be in tune with what I was interested in. In addition well knowledge about the products. More

Leasing I wanted to thank Dyrail and team for the smoothest car leasing experience ever. I have been dreading to get started on it because in the past car buy I wanted to thank Dyrail and team for the smoothest car leasing experience ever. I have been dreading to get started on it because in the past car buying experience was an all day ordeal, or at least many hours which felt tiring. He was so very professional and pleasant to work with. I felt very attended and cared for. He paid close attention to all my requests and concerns. I will be for sure back in 3 years or less. I look forward to working with Dyrail again. More

Best vehicle of all my times My Sales man Kim Norah is a very intelligent experience young man that knows the Mercedes Benz inside and out he was very helpful explaining everyt My Sales man Kim Norah is a very intelligent experience young man that knows the Mercedes Benz inside and out he was very helpful explaining everything from A-to-Z . His professionalism to customer service I give him five stars . The staff at Orland is very respect full and very Open to help out with whatever needs thanks again Kim Norah for all 👏🏾👏🏾🙌🏽🙏🏾 More

Awesome EXPERIENCE!!! I appreciate Kim Norah for his GREAT CUSTOMER EXPERIENCE!!! Especially BEING NEW TO THE Mercedes Family. He definitely took his time and made sure the I appreciate Kim Norah for his GREAT CUSTOMER EXPERIENCE!!! Especially BEING NEW TO THE Mercedes Family. He definitely took his time and made sure the vehicle I chose was what I WANTED, he was extremely knowledgeable about the Brand which made me feel very confident about my purchase. I look forward to working with him in the very near future. More