Mercedes-Benz of Orland Park

Mr. Comer was professional and experienced no pressure very knowledgeable an experienced expert would highly recommend very knowledgeable an experienced expert would highly recommend More

Excellent experience My sales associate Samuel Spano was great. Everything was easy and professional. Very pleased with my purchase experience. was great. Everything was easy and professional. Very pleased with my purchase experience. More

Very unhappy with the follow through from the repair shop at this dealership. I have incurred now unnecessary expenses bc they failed to check out and point out an issue to me after bringing it in for the at this dealership. I have incurred now unnecessary expenses bc they failed to check out and point out an issue to me after bringing it in for the B service. It was “ just noted on my invoice. To date still waiting for an explanation. They don’t care. More

I can't actually rate . my experience yet since I'm waiting for parts to come in my experience yet since I'm waiting for parts to come in More

I came in for a tire repair. I had a nail in the tire. My service guy was very helpful and kind, overall good experience. I had a nail in the tire. My service guy was very helpful and kind, overall good experience. More

Very efficient…work within the time frame agreed. Works within the cost quoted. Comfortable waiting rooms. Works within the cost quoted. Comfortable waiting rooms. More

Excellent customer service. No complaints. Steve Moore is a professional customer service representative. Well informed No complaints. Steve Moore is a professional customer service representative. Well informed More

This is a top tier dealership. Service was amazing. Customer Service was superb. They really go the extra Mike for their customers. Thank you Mercedes - Benz of Orland Park. Service was amazing. Customer Service was superb. They really go the extra Mike for their customers. Thank you Mercedes - Benz of Orland Park. More

Vehicle was in for with appointment from 12/18/24 until 12/30/24 for sunroof shade opened on it's own when driving and that wasn't fixed. Was told that's normal. Also took for noise coming from driver side 12/30/24 for sunroof shade opened on it's own when driving and that wasn't fixed. Was told that's normal. Also took for noise coming from driver side mirror while driving causing a whistling creeking sound was told they took it apart and lubricated and that caused the paint to fade so they "ordered a new assembly", took 4 days for them to put truck together and finally got it back and literally the same exact noise even worse, my g63 was there for 12 days for absolutely nothing, no progress no fixing absolutely nothing. Spoke with Tim my service advisor and told me that it was "normal". This is my third G63 and it's defiantly not normal noise. I guess saying it's normal is the norm when something isn't fixed. As far as the communication goes, it was just as bad. It would take voicemail after voicemail to get my service advisor to eventually call me back. Definitely a waste of time. More

Dawson‘s Service was nothing less than superb. He explains everything and make sure every detail is taken care of . You are heard and seen. He explains everything and make sure every detail is taken care of . You are heard and seen. More