Mercedes-Benz of Orland Park

They did a good job with my car I will be back to to get service service More

Clean, courteous and service my car on time the facility was cleaned. The service rep was courteous. They completed the service of my car within a reasonable period of time and the guy that gave me the loan was cleaned. The service rep was courteous. They completed the service of my car within a reasonable period of time and the guy that gave me the loaner was very courteous effective and quick. More

I had an exceptional experience thanks to Peter. He was incredibly helpful, professional, and knowledgeable throughout the entire process. From the moment I arrived, he made sure everything was smoo He was incredibly helpful, professional, and knowledgeable throughout the entire process. From the moment I arrived, he made sure everything was smooth and stress-free. He took the time to answer all my questions with patience and ensured I felt confident with every step. His professionalism and genuine care truly set him apart. I highly recommend asking for Peter if you’re visiting Mercedes-Benz — he’s a true asset to the team! More

The consultant was kind and courteous sbd kept me informed on the status of my car. The waiting area was comfortable and accommodating. informed on the status of my car. The waiting area was comfortable and accommodating. More

Always great service for 11 years. Very professional proficient courteous and timely . I love how I’m treated whenever I go to Orland Mercedes. Very professional proficient courteous and timely . I love how I’m treated whenever I go to Orland Mercedes. More

I was to go to the dealer to change oil for my car it is better now . better now . More

I had an incredible experience at this dealership, thanks to Dariusz—he was absolutely the best! From start to finish, he kept me fully informed as my vehicle went through diagnostics and repairs. He went ab to Dariusz—he was absolutely the best! From start to finish, he kept me fully informed as my vehicle went through diagnostics and repairs. He went above and beyond by advocating on my behalf with the warranty company and ensured my car received top-tier attention and care from the technicians. Not only was this the best service experience I’ve ever had, it was also the least stressful. As a woman car owner, I genuinely felt respected, informed, and completely confident in the process—never once did I feel taken advantage of. Dariusz made all the difference, and I would absolutely work with him again. I’ll be returning to this dealership for future service because of him. That said, my experience with the loaner vehicle was deeply disappointing and far from the level of care I expected—especially from a luxury dealership. The car was engulfed in the smell of cigarette smoke from the moment I picked it up, and it never improved. Driving it for seven days left me frustrated and honestly disgusted; every time I exited the vehicle, I smelled like secondhand smoke. Additionally, no one took the time to explain how to operate the loaner, despite the significant model year difference from my own. A simple walk-through or even a quick orientation would’ve gone a long way. The condition and handling of the loaner vehicle stood in stark contrast to the excellent service I received otherwise and is something I truly hope the dealership improves moving forward. More

Sales people were very helpful and nice,I'm very happy with the service I received and will referral to your dealership. with the service I received and will referral to your dealership. More

Dyrail has restored my faith in being a car. His character and integrity were great. His character and integrity were great. More