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Mercedes-Benz of Orange Park

Jacksonville, FL

4.7
232 Reviews

7018 Blanding Boulevard

Jacksonville, FL

32244

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232 Reviews of Mercedes-Benz of Orange Park

April 04, 2025

Sales person Deniz Aslan's knowledgeable, personable and attentive customer service made my carbuying experience remarkable! Kudos to Deniz for making me feel like part of the Fields Mercedes Benz of Orange More

by areyn6
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deniz Aslan and Manny Sotomayor
Apr 04, 2025 -

Mercedes-Benz of Orange Park responded

We're delighted to hear that Deniz provided such exceptional service at Mercedes-Benz of Orange Park! It's wonderful to know you're enjoying your beautiful soft top convertible. Thank you for choosing us and welcome to the Fields family!

April 02, 2025

I have been to many dealerships in the east coast in several states. Andy and the staff were knowledgeable and helpful throughout the 3 hour appointment for my vehicle. They exceeded my expectations by More

by Ceci B.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Trowbridge
Apr 02, 2025 -

Mercedes-Benz of Orange Park responded

Ceci, we're delighted to hear that Andy and the team at Mercedes-Benz of Orange Park exceeded your expectations. It's great knowing you felt comfortable with our service approach and enjoyed the delicious food from our cafe staff! Thank you for sharing this wonderful feedback!

March 24, 2025

Great service. Mike was very friendly and efficient. Communication was great explaining of service to be performed. More

by lindahaynes4355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 25, 2025 -

Mercedes-Benz of Orange Park responded

Linda, we're delighted to hear that Mike provided you with friendly and efficient service at Mercedes-Benz of Orange Park. Thank you for sharing your experience!

March 22, 2025

Mercedes-Benz of Orange Park Rodney does a great job he always make sure the customers get the service they need to keep there car in great condition. Fantastic job Rodney Vanette Williams. More

by Van
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Mar 24, 2025 -

Mercedes-Benz of Orange Park responded

Van, we're delighted to hear that Rodney provided such excellent service at Mercedes-Benz of Orange Park. Thanks for sharing your experience with us!

March 04, 2025

All was well, other then waited a little bit but the job g0t done I approved. My service representative was Very professional knowledgeable. I thank her for help. More

by Donnette McClain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miss Jackson
Mar 04, 2025 -

Mercedes-Benz of Orange Park responded

Donnette, thank you for your feedback! We're glad to hear that our team at Mercedes-Benz of Orange Park provided professional service. We appreciate your patience and look forward to serving you again in the future!

February 27, 2025

Always deliver great service with professional team of service technicians and staff. Fixed problem timely. More

by hedr2141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Feb 28, 2025 -

Mercedes-Benz of Orange Park responded

We're delighted to hear that our team at Mercedes-Benz of Orange Park provided you with timely and professional service. Thank you for your feedback, and we look forward to assisting you again in the future!

February 26, 2025

I purchased my car GL350 2014 from Mercedes-Benz of Orange Park three years ago and have done most of my repairs at this dealership. Unfortunately, my last two service experiences have completely broke More

by Oz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Feb 26, 2025 -

Mercedes-Benz of Orange Park responded

Özgür, I'm truly sorry to hear about your frustrating experience with us. It's concerning that there were inconsistencies in the diagnostics and communication issues regarding your vehicle's repairs. We take this feedback seriously and would like to address these concerns directly with you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ted Kypreos - Service Manager - (904) 777-5900

February 24, 2025

Outstanding great service very professional technicians courteous personnel very satisfied with their devices .Keep upthe good work More

by Hectorvillafane4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Feb 25, 2025 -

Mercedes-Benz of Orange Park responded

Thank you for the fantastic feedback, Hector! We're delighted to hear that our team at Mercedes-Benz of Orange Park provided outstanding service. We appreciate your support and look forward to serving you again!

February 19, 2025

Love the at home service instead of going to the dealership. It saved me time away from home More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
Feb 19, 2025 -

Mercedes-Benz of Orange Park responded

There is nothing better than a great review. Thanks for giving Mercedes-Benz of Orange Park your business, Tina!

November 26, 2024

This is a great dealerhip for purchasing a new or use vehicle, but my review is concerning the courtesy wash, I have had my 2023 GLB250 wash 3 times & each time things seems to get a little on the lazy s More

by JEvans
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No Name
Nov 27, 2024 -

Mercedes-Benz of Orange Park responded

Thank you for sharing your experience. It's great to hear that we're still your favorite dealership for purchasing a Mercedes! However, I'm sorry about the issues with our courtesy wash service. We appreciate your feedback and will look into improving this aspect of our work. If you'd like to discuss this further or have any other concerns to share, feel free to reach out to me anytime. Thank you, Ted Kypreos - Service Manager (904) 777-5900

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