Mercedes-Benz of Ontario - Service Center

It was a great pleasure working with him he helped us so much after the ordeal we had been through with another shop thank you so very much much after the ordeal we had been through with another shop thank you so very much More

Every time I come in to receive service at MB of Ontario I have an incredible experience. Everyone truly makes a point to make you as the client feel welcomed and valuable. Everyone is very thorough at expl I have an incredible experience. Everyone truly makes a point to make you as the client feel welcomed and valuable. Everyone is very thorough at explaining what service will be done on your vehicle, how long you should expect to wait, and the price you should expect to pay. The waiting facilities are also very accommodating which makes it enjoyable if you have to wait for your service to be completed. I always leave feeling great and it is refreshing to be treated so well by everyone. Thanks for always making it a wonderful experience. Your quality of service does not go unnoticed! Cheers! More

Very quick service, in at 9:20 returned at 2:30, used the shuttle service and Drop off and P/U drivers were extremely friendly. shuttle service and Drop off and P/U drivers were extremely friendly. More

I called to notify service dept. that we were being towed over 100 miles to the center. They were very understanding and helpful. When we arrived everything was in place to process our repair. I would have l over 100 miles to the center. They were very understanding and helpful. When we arrived everything was in place to process our repair. I would have liked to have taken advantage of the free sedan loaner car but it was too small for all of our stuff to fit into it and had to rent a car. I appreciated the offer on such short notice. More

I called this dealership to get a part number to fix my car . The gentleman would not give me part number nor even know nothing about the part. After spending 100k on a car I should at least be able to get car . The gentleman would not give me part number nor even know nothing about the part. After spending 100k on a car I should at least be able to get a parts number!!!very lousy service mb More

You feel like you are checking in to a luxury hotel valet. Friendly staff courteously approach your vehicle and help you do whatever you need to transfer to your loaner or shuttle. Everyone on floor is valet. Friendly staff courteously approach your vehicle and help you do whatever you need to transfer to your loaner or shuttle. Everyone on floor is professional. They have a Starbucks and juice bar with snacks and everything is immaculately clean, neat and nice. Chose them for convenient location off the 10 freeway near the 15 but never expected to find the best dealership I've been too including Fletcher Jones in Newport. My agent here is Mike Doehla and I can only recommend him as a service professional. He helped point out things that need to be taken up with the selling dealer without badmouthing them or pointing out any unnecessary stuff. The work they've done on my car has been excellent every time and I've received a clean valet car every time I pick it up. They provided me with a loaner in clean and new condition. I've used their airport shuttle 3 times already and received my vehicle clean and without dents or scratches. This is a fantastic value with Fletcher Jones as it protects your car form dings at the airport , vandals, jet fuel and what have you. They dont charge for this service but offers it as a courtesy to their loyal clients. You can count me in as their loyal client for sure and i will ne3ver take my vehicle anywhere else. Whoever runs this place knows how to do it at the highest level and standard Another MB dealership in Long beach (there's only one there, is where I bought my CPO vehicle and I got it back with scratches and dents and paint on the seats and all over the interior of the vehicle This other dealer's service was also worst in the industry never mind Mercedes dealers. Will never go there again. More

This dealership is phenomenal! Mike in service is truly genuine and really looks out for his customers! I will not buy or take my car for service anywhere else!!! They have truly exceeded my expectations! genuine and really looks out for his customers! I will not buy or take my car for service anywhere else!!! They have truly exceeded my expectations! More

Mike was up front and told me that the part they ordered was not up to MB standards and re-ordered the part. That is what I want. A true friend in the business. was not up to MB standards and re-ordered the part. That is what I want. A true friend in the business. More

I had a great experience. The entire staff was extremely helpful, even the general manager took the time to ensure that I was pleased. Yasmin, Ming, Chris and Ray.... you all rock!!!! helpful, even the general manager took the time to ensure that I was pleased. Yasmin, Ming, Chris and Ray.... you all rock!!!! More