Mercedes-Benz of Ontario - Service Center

Exceptional service. Best service. Finished earlier than expected. Seamless process from receiving to checkout. All friendly and professional staff. Dealership is very hig Best service. Finished earlier than expected. Seamless process from receiving to checkout. All friendly and professional staff. Dealership is very high end. I bought my car from Walters in Riverside but absolutely hated their service. I now take my car here at Fletcher Jones. More

"Professional service" Explained service to be done; maintained a pleasing disposition;left Mike knowing service was done right. My overall experience with Mercedes-Benz of Explained service to be done; maintained a pleasing disposition;left Mike knowing service was done right. My overall experience with Mercedes-Benz of Ontario has been excellent since I purchased the GLK three years ago.. More

Awesome customer service What an experience! This was the first time my wife and I have ever been to a Mercedes Benz dealership. We went in for a key. Had an appointment with What an experience! This was the first time my wife and I have ever been to a Mercedes Benz dealership. We went in for a key. Had an appointment with Desiree. She was Fantastic! Very polite and nice. Desiree showed us around and we found our way to the coffee machine. Great coffee! We waited for about an hour or so to get our vehicle back. It was super busy but everyone was on it. I kept telling my wife it was like the Nordstroms of car dealerships. Very customer friendly! Stupendous Customer Service! Thank You Mercedes Benz of Ontario More

Awesome service and pleasant experience First class service and treatment from the entire staff, especially Cindy Ramirez my Service Adviser and George the shuttle driver. Although the money First class service and treatment from the entire staff, especially Cindy Ramirez my Service Adviser and George the shuttle driver. Although the money I spent hurt my pocket book, the treatment I received from those two individuals made it all worthwhile. Thank you for a job well done!! More

3 years of happy experience I have been going to Chris Hodgson for 3 years for all my service needs. He is always very helpful and does his best to get you in and out in no time. I have been going to Chris Hodgson for 3 years for all my service needs. He is always very helpful and does his best to get you in and out in no time. I usually go in, drop off my car, tell him what's going on and he will take care of it. I leave the place knowing my car is in safe hands. Chris would give me prompt updates on my car status, and would let me know the cost before doing anything. Totally appreciate his continuous help, and recommend him for all your service needs! Keep up the good work Chris! More

service experience I needed service on two of my vehicles both vehicles were serviced and even allowed to leave one of my vehicle over night . I was given special atten I needed service on two of my vehicles both vehicles were serviced and even allowed to leave one of my vehicle over night . I was given special attention to my problem and even had the mechanic come out and explained the problem in detail, you can't ask for more than that. More

Personality Plus Patty is amazing, as a person she is warm, friendly and professional. She is a great addition to the MB family and very knowledgable as far as what an Patty is amazing, as a person she is warm, friendly and professional. She is a great addition to the MB family and very knowledgable as far as what and when needs to be serviced. She not only explained what I needed but why and how it benefits me as well as the longevity of my car. More

schedule maintenance Exceptional friendly customer service. A very welcoming atmosphere place. The associates greet you with a sincere smile when they run into you. I h Exceptional friendly customer service. A very welcoming atmosphere place. The associates greet you with a sincere smile when they run into you. I have been in other Mercedes dealers, they just don't have such friendly service. Keep up the good work. More

Always a great experience I've went in twice, One time for my service, and the other time was for my dashboard screen, as it was not working properly. My service advisor Chris I've went in twice, One time for my service, and the other time was for my dashboard screen, as it was not working properly. My service advisor Chris is great!! Thank you Chris! Always making sure, we as the clients are always taken care of. Quick service, always in and out in no time. Highly recommend MB of Ontario! More

Service Jorge was outstanding always providing great customer service. Will always recommend him to friends and family. He always makes sure we have a thoroug Jorge was outstanding always providing great customer service. Will always recommend him to friends and family. He always makes sure we have a thorough understanding of the work needed. Thank you Jorge More