Mercedes-Benz of Ontario - Service Center

2007 e350 issues I took my 2007 e350 in for repair.my car had a mind of its own.my service advisor Jorge took care of all my needs and answered all my questions.jorge I took my 2007 e350 in for repair.my car had a mind of its own.my service advisor Jorge took care of all my needs and answered all my questions.jorge was very detailed on everything.everything work to my satisfaction . More

Best On Everything For me this is the best dealership, from the drop off area , to picking up your car. Attendant greets you right away as soon as you enter the service For me this is the best dealership, from the drop off area , to picking up your car. Attendant greets you right away as soon as you enter the service area and directs you to a Service Advisor (CJ my SA is great) ... very high-tech, taking pix of your car from their handheld gadgets....if you want to wait for your car, no problem, waiting area is like a lobby hotel! Everytime I pick up my car, seems like its ready for a carshow, always shinny :) More

Great customer service as usual My service and advisor were great as usual even after my normal service advisor is no longer with the dealership there was no disconnect in continuity My service and advisor were great as usual even after my normal service advisor is no longer with the dealership there was no disconnect in continuity. More

fantastic service I had my 2001 S500 B service performed, with some additional needed repairs ,Jorge was very professional and provided me with a lot of information I I had my 2001 S500 B service performed, with some additional needed repairs ,Jorge was very professional and provided me with a lot of information I needed to know. The staff in general were all very good More

Upscale Service Nathan Wise is a warm and kind premier express advisor. Even with my humbling 2002 C230, I was treated as if I were driving a 2016 550 SL. Most excel Nathan Wise is a warm and kind premier express advisor. Even with my humbling 2002 C230, I was treated as if I were driving a 2016 550 SL. Most excellent. Thank you kindly for your service. For me, the five stars would have been if I had a loner for the three hour estimated service, but a courtesy shuttle to a buffet restaurant was great too! Thanks again! Gissel B. More

Good feeling that work is done correctly Work completed as promised They give you a ride home and back . Good mechanics and clean facility Pleasant staff. What more can you Ask for? Y Work completed as promised They give you a ride home and back . Good mechanics and clean facility Pleasant staff. What more can you Ask for? You More

Excellent customer service. Miko at the front desk always provide excellent customer with a smile. My service advisor was CJ, its always a pleasure doing business with CJ. Miko at the front desk always provide excellent customer with a smile. My service advisor was CJ, its always a pleasure doing business with CJ. More

Great experience from the time I called to make my appointment to conclusion. My Service Advisir Desiree McKinney has been tremendous each time I work with her. Great from the time I called to make my appointment to conclusion. My Service Advisir Desiree McKinney has been tremendous each time I work with her. Great people, great facility. I can't recommend them enough. More

Exceeding the Standard of Excellence Thank you to the staff at Fletcher Jones Ontario! From the online appointment scheduler, to the shuttle service members taking me back and forth, t Thank you to the staff at Fletcher Jones Ontario! From the online appointment scheduler, to the shuttle service members taking me back and forth, the quality of service that I received with the repair needs of my '87 560SL far exceeded my expectations on how a dearlership can and should treat their customers. By keeping the process simple and provided with a smile makes me relieved that some companies nowadays have kept in mind that they would not be in business without the customer. Excellent communication practices with the progress of my repairs was a breath of fresh air. I truly want to thank the entire team at Ontario Mercedes Benz that I had the pleasure of interacting with, including the technicians that I did not get a chance to meet personally. More

Exceptional Service My experience with MB Ontario is always top of the line! CJ provides exceptional customer service every time and should be promoted immediately! Great My experience with MB Ontario is always top of the line! CJ provides exceptional customer service every time and should be promoted immediately! Great job CJ! More