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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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July 14, 2016

Great customer service as usual My service and advisor were great as usual even after my normal service advisor is no longer with the dealership there was no disconnect in continuity More

by Midasgold24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Aug 10, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback. I'm so pleased to hear that Gerald took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 02, 2016

fantastic service I had my 2001 S500 B service performed, with some additional needed repairs ,Jorge was very professional and provided me with a lot of information I More

by crawdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Jul 05, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback. I'm happy to hear that Jorge and the rest of the team took excellent care of you during your recent service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 01, 2016

Upscale Service Nathan Wise is a warm and kind premier express advisor. Even with my humbling 2002 C230, I was treated as if I were driving a 2016 550 SL. Most excel More

by Jizel4695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wise
Jul 05, 2016 -

Mercedes-Benz of Ontario responded

Thank you for your review. I'm so pleased to hear that Nathan took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

July 01, 2016

Good feeling that work is done correctly Work completed as promised They give you a ride home and back . Good mechanics and clean facility Pleasant staff. What more can you Ask for? Y More

by MaggieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Jul 05, 2016 -

Mercedes-Benz of Ontario responded

Hi Maggie, Thank you for sharing your feedback. I'm very pleased to hear that Chris and the rest of the team took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 24, 2016

Excellent customer service. Miko at the front desk always provide excellent customer with a smile. My service advisor was CJ, its always a pleasure doing business with CJ. More

by jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Jul 05, 2016 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to rate and review your experience. I'm so pleased to hear that Chris took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 08, 2016

Great experience from the time I called to make my appointment to conclusion. My Service Advisir Desiree McKinney has been tremendous each time I work with her. Great More

by Terry
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Jun 10, 2016 -

Mercedes-Benz of Ontario responded

Hi Terry, Thank you for taking the time to review your experience. I'm very happy to hear that Desiree took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

June 04, 2016

Exceeding the Standard of Excellence Thank you to the staff at Fletcher Jones Ontario! From the online appointment scheduler, to the shuttle service members taking me back and forth, t More

by Marc3025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Jun 10, 2016 -

Mercedes-Benz of Ontario responded

Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great experience working with Jorge and the rest of the team. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 12, 2016

Exceptional Service My experience with MB Ontario is always top of the line! CJ provides exceptional customer service every time and should be promoted immediately! Great More

by Brownie ML
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
May 19, 2016 -

Mercedes-Benz of Ontario responded

Thank you for your feedback and your loyalty! I'm so pleased to hear that Chris took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 08, 2016

Excellent service! MB of Ontario goes above an beyond with services. I feel comfortable with the work done on my vehicles and the customer service excellent , very frien More

by Joann Arce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wise
May 16, 2016 -

Mercedes-Benz of Ontario responded

Hi Joann, Thank you for sharing your feedback! I'm so pleased to hear that you have had excellent experiences working with our team. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

May 07, 2016

Top Notch Service This is what you expect when you think of Mercedes Service. Great communication, everyone treats you well, and the service was done in a timely manne More

by Christopher Hively
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
May 16, 2016 -

Mercedes-Benz of Ontario responded

Hi Christopher, Thank you for taking a moment to share your feedback. I'm so pleased to hear that Desiree took excellent care of you during your service visit. If any questions arise, please don't hesitate to contact us. Heather Lewis, Client Care Manager

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