Mercedes-Benz of Ontario - Service Center

Queen for a day The service and attention I received was excellent made me feel like I was a queen I will definitely be returning in the near future to purchase my ne The service and attention I received was excellent made me feel like I was a queen I will definitely be returning in the near future to purchase my next vehicle More

Just Amazing Words cannot explain how great this dealership truly is. Since we leased our vehicle from FJ Ontario, our experience has been top notch, 5-Star servi Words cannot explain how great this dealership truly is. Since we leased our vehicle from FJ Ontario, our experience has been top notch, 5-Star service. How can anyone complain, customer service is off the chart amazing, amenities are phenomenal, this dealership truly sets a bar for client satisfaction. All the way from the beginning process when working with our Sales Manager Addy and Taylor (Salesperson) all the way up to the service with Tony Garcia, this place has blown my standards away and just made me realize why I keep coming back to this dealership. Keep up the amazing work!! More

Just excellent. The whole experience was just about me the customer. Tony the service advisor was very professional well groomed and he explained everything concernin The whole experience was just about me the customer. Tony the service advisor was very professional well groomed and he explained everything concerning what I came in service for, kept me updated with email & text. Miko the cashier very polite and friendly we'll chatted for a bit before they send me off with a cold bottle of water. Thank you'll for making my service a wonderful experience. Sherwin John. More

CJ ""The man!!!" CJ is always helpful and professional and even when he was booked and stayed longer and waited for me. That's why he's been my go to guy since Ontario CJ is always helpful and professional and even when he was booked and stayed longer and waited for me. That's why he's been my go to guy since Ontario Mercedes first opened their doors. Highly recommended!!! More

"GREAT SERVICE" Desiree is a great lady with excellent customer service skills. She always ensures I receive the best possible service. She is always polite, happy, i Desiree is a great lady with excellent customer service skills. She always ensures I receive the best possible service. She is always polite, happy, informative and extremely professional. I highly recommend Desiree as your service advisor..! Judith Aguirre More

Lamp Marker replacement I had the most wonderful experience with Nathan Wise. He made me feel "very special". Nathan said he would have my vehicle serviced within the hour. I had the most wonderful experience with Nathan Wise. He made me feel "very special". Nathan said he would have my vehicle serviced within the hour. He was right!!! Nathan possesses the perfect temperament, competence and concern to be one of the best employees at Mercedes-Benz of Ontario. Thank you Mercedes-Benz of Ontario for having a great employee. Cathy Payne Guest More

Service Department We have been having our cars serviced here since opening day 4 years ago. CJ Hodgson was known as Chris and we hit it off immediately. He made sure t We have been having our cars serviced here since opening day 4 years ago. CJ Hodgson was known as Chris and we hit it off immediately. He made sure that my husband and I felt comfortable and then we find out that he is surrounded by teachers, as we are teachers too. The family connection and the personal touch is sincere. Every dealership should show their customers this much love. Miko is also great. We met her last year and she remembers us just as easily. This dealership has a wide range of individuals that we really appreciate. Anthony in sales copy tributes to the fact that we bought two new cars from him. Straightforward and no games, that's what we like. Keep up the awesome delivery of customer service MBOO! Sincerely, Kimberly and Michael Smith More

Excellent customer service and amazing facilities I highly recommend this dealership. They are extremely helpful and accurate in their suggestions. They don't push you to do anything your car wouldn't I highly recommend this dealership. They are extremely helpful and accurate in their suggestions. They don't push you to do anything your car wouldn't need. Super professional people! I even got a loaner without problems or complications. The facilities here are over the top! They even provide massage chairs! That was cool!!! My waiting time here went too fast! Extremely happy with their service and my car is like new again! More

Excellent Service Gerald was personal and helpful. Great staff, facility, accommodation and they even supplied a loaner vehicle. I would highly recommend this dealershi Gerald was personal and helpful. Great staff, facility, accommodation and they even supplied a loaner vehicle. I would highly recommend this dealership for Mercedes repairs. More

Great service, truly exceptional!! The best dealership I've been too, building is beautiful and all the employee make you feel appreciated and the service was top notch. My service advi The best dealership I've been too, building is beautiful and all the employee make you feel appreciated and the service was top notch. My service advisor was awesome, great personality and he listened to me and took great car of my car which I love. I will definitely be back with my other AMG. More