Mercedes-Benz of Ontario - Service Center

Truly Exceptional I visited the service center for broken glass and passenger headrest. While I was there, Gerald suggested that I get the A service, which saved me ano I visited the service center for broken glass and passenger headrest. While I was there, Gerald suggested that I get the A service, which saved me another trip to the service center in the near future. Gerald was punctual, courteous, and knowledgeable. He continuously kept me updated with the progress of my vehicle via text which I truly appreciated. Dropping off and picking up my vehicle were both met with the same quality exceptional customer service. During both of my encounters, I needed a loaner vehicle, which is when I had the blessing of meeting Christina. Although quite chilly outside, she was very prompt engaging, professional, and extremely helpful. She insisted on assisting me with my belongings on both occasions, for which I was extremely grateful. She is the epitome of quality customer service with a smile. If there were a 6th star available, I would insist that it be granted to Christina. Overall, both Gerald and Christina's presence in this department is one of the reasons that I would highly recommend this service department to my friends, family, and colleagues. More

Great Service! The Staff at Ontario Mercedes Benz has always done their best to assist with all of my automotive needs. They do their best to make sure that not only The Staff at Ontario Mercedes Benz has always done their best to assist with all of my automotive needs. They do their best to make sure that not only my vehicle is in top working condition but that I am taken care of as far as transportation needs. The staff are very professional and a pleasure to work with. More

Excellent all around Everything about this dealership is excellent from sales to service. CJ is always so helpful in service and Willie did a great job in sales. I would Everything about this dealership is excellent from sales to service. CJ is always so helpful in service and Willie did a great job in sales. I would recommend this dealer to everyone! More

I bought the car of my dreams I don't see the name of my sales person Yogui !!! He was great, I work with customers too and he did 110% good customer service, and very good sales p I don't see the name of my sales person Yogui !!! He was great, I work with customers too and he did 110% good customer service, and very good sales person 👍🏻 More

Anthony Garcia Thank you Anthony for a fantastic timely service Making me feel special and explained details Also accommodate me with loaner With my crazy work s Thank you Anthony for a fantastic timely service Making me feel special and explained details Also accommodate me with loaner With my crazy work schedule 😉 More

Great service ! Went in to get service done on my MB and it was such a great experience from the moment I walked in to the moment I left . This was my first time at t Went in to get service done on my MB and it was such a great experience from the moment I walked in to the moment I left . This was my first time at the dealer and my gosh was it top notch service thanks to Desire and the team ! More

Best place to purchase your Benz The customer service at Mercedes-Benz of Ontario was exceptional, especially Anthony DelToro. He followed up regularly to see if there were any issue The customer service at Mercedes-Benz of Ontario was exceptional, especially Anthony DelToro. He followed up regularly to see if there were any issues with our purchase. Made us extremely grateful for the purchase we made. I recommend this Service Center to anyone caring to purchase their next Mercedes-Benz. Thank you Anthony!! More

Top of the line Everytime i come to this dealership, its always an exceptional experience! The staff is always great especially tony garcia (service advisor). I truly Everytime i come to this dealership, its always an exceptional experience! The staff is always great especially tony garcia (service advisor). I truly recommend this dealership to anybody. More

Best Dealership In Town, Hands Down, Customer Second To Non! Best Dealership in Town, Customer Service Second To None, From Service Writer ( Jorge Montoya ) To Parts ( Dave Lara ) To Sales ( Addi ) Wouldn't Go A Best Dealership in Town, Customer Service Second To None, From Service Writer ( Jorge Montoya ) To Parts ( Dave Lara ) To Sales ( Addi ) Wouldn't Go Anywhere Else, They Treat You Like A King, As If U Were Driving A Ferrari, I Love The Way The Make Me Feel, Thx To Everybody @ Fletcher Jones Ontario 👍👌🙏👏🏻💯??😊 More

Best CSR I ever got Desiree is the the reason why I will continue to bring my car to MB Ontario. I hate pushy people, this is my third visit to this location, and best s Desiree is the the reason why I will continue to bring my car to MB Ontario. I hate pushy people, this is my third visit to this location, and best service ever. Desiree you should ask for a raise....you deserve it !!! Thank you again Nery Vielmann More