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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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November 18, 2016

Excellent all around Everything about this dealership is excellent from sales to service. CJ is always so helpful in service and Willie did a great job in sales. I would More

by Msapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson, Willie Patterson
Nov 18, 2016 -

Mercedes-Benz of Ontario responded

Hello Msapp, Thank you for your feedback. We value our team members, like CJ and Willie, for providing you with excellent service. If you should need any further assistance, please do not hesitate to contact us! Best, Heather Lewis Client Care Manager

November 16, 2016

I bought the car of my dreams I don't see the name of my sales person Yogui !!! He was great, I work with customers too and he did 110% good customer service, and very good sales p More

by gely8996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogui
Nov 18, 2016 -

Mercedes-Benz of Ontario responded

Hello Gely8996, Firstly, congratulations on your dream car! Secondly, we would like to thank you for your feedback. Our team members, like Yogui, are always focused on making sure your experience with us is the best experience. Should you ever need anything else, don’t hesitate to reach out to any of our team members. Thank you, Heather Lewis, Client Care Manager

October 25, 2016

Anthony Garcia Thank you Anthony for a fantastic timely service Making me feel special and explained details Also accommodate me with loaner With my crazy work s More

by Gris007
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Garcua
Oct 25, 2016 -

Mercedes-Benz of Ontario responded

I'm so pleased to hear that Anthony took fantastic care of you during your visit, and was able to provide you with a loaner. Thank you for taking the time to share your feedback. If any questions should arise, please don't hesitate to contact us. -Heather Lewis, Client Care Manager

October 08, 2016

Great service ! Went in to get service done on my MB and it was such a great experience from the moment I walked in to the moment I left . This was my first time at t More

by Abec2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Oct 14, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback with us. I am very pleased to hear that Desiree and our team were able to delight and earn your recommendations. We look forward to delivering top-notch service in the future and beyond. -Heather Lewis, Client Care Manager

October 05, 2016

Best place to purchase your Benz The customer service at Mercedes-Benz of Ontario was exceptional, especially Anthony DelToro. He followed up regularly to see if there were any issue More

by Mia G
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Oct 06, 2016 -

Mia G responded

The customer service should show 5 stars as it is excellent.

October 02, 2016

Top of the line Everytime i come to this dealership, its always an exceptional experience! The staff is always great especially tony garcia (service advisor). I truly More

by Rob2pointOh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony garcia
Oct 07, 2016 -

Mercedes-Benz of Ontario responded

It is great to hear that Tony and our team continue to provide exceptional experiences. Your recommendations are the highest form of flattery. Thank you for taking the time to share your feedback. We look forward to assisting your many more years to come. -Heather Lewis, Client Care Manager

September 25, 2016

Best Dealership In Town, Hands Down, Customer Second To Non! Best Dealership in Town, Customer Service Second To None, From Service Writer ( Jorge Montoya ) To Parts ( Dave Lara ) To Sales ( Addi ) Wouldn't Go A More

by C450AMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addi ( Sales Manager ) Dave Lara ( Parts Department), Jorge Montoya, Anthony Del Toro
Sep 30, 2016 -

Mercedes-Benz of Ontario responded

Thank you so much for sharing your feedback with us. It is always our pleasure to deliver such exceptional care to great guests, such as yourself. As always, let us know if we can answer any questions. -Heather Lewis, Client Care Manager

September 21, 2016

Best CSR I ever got Desiree is the the reason why I will continue to bring my car to MB Ontario. I hate pushy people, this is my third visit to this location, and best s More

by Appreciating
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Sep 21, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback about Desiree, we are fortunate to have such a great team. Your recommendations are the highest form of compliments. We look forward to assisting you in the future. -Heather Lewis, Client Care Manager

September 06, 2016

Queen for a day The service and attention I received was excellent made me feel like I was a queen I will definitely be returning in the near future to purchase my ne More

by Arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramariz
Sep 09, 2016 -

Mercedes-Benz of Ontario responded

Thank you for sharing your feedback with us. I am very flattered to hear that our team could go above and beyond and treat you like a queen. It is our mission to delight every guest, every time. We look forward to assisting you in the future and helping you find the car of your dreams. -Heather Lewis, Client Care Manager

August 31, 2016

Just Amazing Words cannot explain how great this dealership truly is. Since we leased our vehicle from FJ Ontario, our experience has been top notch, 5-Star servi More

by MercedesGuy2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Addy Sales Manager Tony Garcia Service
Sep 02, 2016 -

Mercedes-Benz of Ontario responded

It is so flattering to read such amazing feedback, thank you so much for taking the time to share with us. I am very pleased that our team continues to exceed your expectations and earn your recommendations. We look forward to assisting you years to come. -Heather Lewis, Client Care Manager

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