Mercedes-Benz of Ontario - Service Center
Ontario, CA
679 Reviews of Mercedes-Benz of Ontario - Service Center
My Car Looks Like New Again From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to was From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to wash and wax the stain out of the hood. My entire car was detailed and it looks like it is fresh off the showroom floor. I love this place. I can't wait to upgrade cars in a few years. More
5 Stars=Platinum Jesse Ruiz does in indeed make you feel like family. I have a vintaged Mercedes ( 2002) ??and I took my baby in to get inspected for the trunk would n Jesse Ruiz does in indeed make you feel like family. I have a vintaged Mercedes ( 2002) ??and I took my baby in to get inspected for the trunk would not open and it turns out I needed tires badly. I was not expecting to incur an expense that great, but Jesse was a love and price matched the tires for me. If that is not platinum service then I do not know what platinum is because I saved money at Mercedes Benz Of Ontario! I sound like a broken record, but the service I received made me feel as if were driving the AMG G65 ! Thank you again! More
First Class Customer Service This was my 2nd visit to Mercedes Benz of Ontario and as before, I received 1st class customer service. From the associates answering the phones; to t This was my 2nd visit to Mercedes Benz of Ontario and as before, I received 1st class customer service. From the associates answering the phones; to the person greating me on arrival; my service advisor, Rudy Ramirez; the valet, and the shuttle service associates and drivers. Everyone made the entire experience pleasant. Mr. Ramirez listened to my concerns; validated my feelings; and was non-judgemental. He put me at ease by explaining the car maintenance, repair, and service process-present and future. He kept me in the loop throughout the entire process via email, text, and phone. He was very proffessional, engaging, and knowledgable which in turn put me at ease. More
Amazing Service Mike Doehla and his team always make my Service experience enjoyable and hassle-free. They are a dedicated team. I highly recommend them for service. Mike Doehla and his team always make my Service experience enjoyable and hassle-free. They are a dedicated team. I highly recommend them for service. More
Great services Mr. Montoya is great costumers service person and honest. As you know, we all have a choice to shop around but because of Jorge been there it make my Mr. Montoya is great costumers service person and honest. As you know, we all have a choice to shop around but because of Jorge been there it make my search very easy. I drive for 40 minutes to get to the dealer and I drove by several dealers to get my car serviced. More
FAMILY AND I ALL AGREE... THE BEST CUSTOMER SERVICE Between myself my wife and our kids we have S550, S500, E500, and a C300. All taken to Ontario MBZ for reg maintenance and service. Can not say enou Between myself my wife and our kids we have S550, S500, E500, and a C300. All taken to Ontario MBZ for reg maintenance and service. Can not say enough from the time I drop off to pick up time everyone is totally professional honest courteous. Thanks again, Andrew W. More
To notch service I brought my e320 for a fuel issues and my rep Anthony Garcia too car of it instantly. He ensured that the warranty covered the repairs and made the e I brought my e320 for a fuel issues and my rep Anthony Garcia too car of it instantly. He ensured that the warranty covered the repairs and made the experience painless. I really thought it was going to be a hassle but Anthony really took care of me. More
Excellent service. Very courteous and professional. Thank you Mr. Rudy and Mercedes-Benz of Ontario. My family and I are very pleased with our service. Thank you Mr. Rudy and Mercedes-Benz of Ontario. My family and I are very pleased with our service. More
Great service from Gerald Corona my service advisor. Gerald Corona is a outstanding service advisor he always give consists service on my S550. I would recommend anyone get their car service here at Mer Gerald Corona is a outstanding service advisor he always give consists service on my S550. I would recommend anyone get their car service here at Mercedes in Ontario. David Horn More
Anthony Anthony Del Toro Was very helpful and considerate of my time even when working with another customer. Its A pleasure to work with young energetic Anthony Del Toro Was very helpful and considerate of my time even when working with another customer. Its A pleasure to work with young energetic people like Anthony. We purchased another car and plan on another in the near future. Mike Doehla I have been working with him for over 20 years and 6 cars. He has gained my trust and friendship. Everyone was friendly as usual. More