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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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August 26, 2017

My Car Looks Like New Again From a recent trip, my car was exposed to some hard water that severely stained the hood of my car. The team at Mercedes Benz Ontario were able to was More

by canoemtp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daniels
Sep 05, 2017 -

Mercedes-Benz of Ontario responded

Hello Canoemtp, Thank you for sharing your feedback with us. We are happy to hear that our team helped make your vehicle look like new again! We look forward to helping you get into your newest dream Mercedes-Benz when the time is right. In the meantime, if we can be of any further assistance, please don't hesitate to reach out to us. Kind Regards, Heather Lewis Client Care Manager

July 26, 2017

5 Stars=Platinum Jesse Ruiz does in indeed make you feel like family. I have a vintaged Mercedes ( 2002) ??and I took my baby in to get inspected for the trunk would n More

by Jizel4695
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Ruiz
Jul 26, 2017 -

Mercedes-Benz of Ontario responded

Hello Jizel, We appreciate your feedback on Jesse and are delighted to hear that he welcomed you with open arms into the Fletcher Jones family. If we can be of any further assistance to you, please don't hesitate to contact us. Sincerely, Heather Lewis Client Care Manager

July 22, 2017

First Class Customer Service This was my 2nd visit to Mercedes Benz of Ontario and as before, I received 1st class customer service. From the associates answering the phones; to t More

by Happy Consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Jul 24, 2017 -

Mercedes-Benz of Ontario responded

Hello, We appreciate the sincerity and kindness you expressed about your recent visit to Mercedes-Benz of Ontario. It is great to hear that Rudy provided you with excellent service and kept you updated throughout your visit. Should you need any further assistance, please don't hesitate to reach out to us. Best, Heather Lewis Client Care Manager

July 16, 2017

Amazing Service Mike Doehla and his team always make my Service experience enjoyable and hassle-free. They are a dedicated team. I highly recommend them for service. More

by Jlogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jul 19, 2017 -

Mercedes-Benz of Ontario responded

Hello Jlogan, We appreciate your feedback and are excited to hear Mike and the team made your visit with us enjoyable. Your recommendations are truly a gift. As always, please don't hesitate to reach out if we can be of any further assistance. Thank you, Heather Lewis Client Care Manager

June 30, 2017

Great services Mr. Montoya is great costumers service person and honest. As you know, we all have a choice to shop around but because of Jorge been there it make my More

by sammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Jul 07, 2017 -

Mercedes-Benz of Ontario responded

Hello Sammy, Thank you for your feedback on Jorge. We are delighted to hear that he continues to provide you with exceptional service. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

June 29, 2017

FAMILY AND I ALL AGREE... THE BEST CUSTOMER SERVICE Between myself my wife and our kids we have S550, S500, E500, and a C300. All taken to Ontario MBZ for reg maintenance and service. Can not say enou More

by oneluv2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Jul 07, 2017 -

Mercedes-Benz of Ontario responded

Hello, Thank you for you kind feedback and your loyalty to Mercedes-Benz of Ontario. We are overjoyed to hear that our team continues to provide you and your family with impeccable service. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

June 15, 2017

To notch service I brought my e320 for a fuel issues and my rep Anthony Garcia too car of it instantly. He ensured that the warranty covered the repairs and made the e More

by Ben E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
Jun 26, 2017 -

Mercedes-Benz of Ontario responded

Hi Ben, Thank you for your feedback. We are happy to hear that our team made your experience with us quick and pleasant. Should you need any further assistance, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager

June 11, 2017

Excellent service. Very courteous and professional. Thank you Mr. Rudy and Mercedes-Benz of Ontario. My family and I are very pleased with our service. More

by PRUETT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rudy
Jun 26, 2017 -

Mercedes-Benz of Ontario responded

Hello Pruett, Thank you for your feedback. We are happy to hear that our team provided you and your family with an exceptional experience. Please don't hesitate to reach out if we can be of any further assistance. Kind Regards, Heather Lewis Client Care Manager

May 12, 2017

Great service from Gerald Corona my service advisor. Gerald Corona is a outstanding service advisor he always give consists service on my S550. I would recommend anyone get their car service here at Mer More

by David Horn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
May 15, 2017 -

Mercedes-Benz of Ontario responded

Hi David, Thank you for taking the time to share your feedback on your experiences working with Gerald. It is great to hear that he continues to provide you with excellent service throughout your visits with us. Your recommendations are greatly appreciated. As always, if we can be of any further assistance, please don't hesitate to reach out. Kind Regards, Heather Lewis Client Care Manager

May 08, 2017

Anthony Anthony Del Toro Was very helpful and considerate of my time even when working with another customer. Its A pleasure to work with young energetic More

by Bill Whittemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Anthony Del Toro
May 10, 2017 -

Mercedes-Benz of Ontario responded

Hello Bill, Thank you for your feedback and your loyalty. It is great to hear that Anthony and Mike continue to provide you with quality service. It is truly our goal to deliver outstanding service to all of our guests. As always, we look forward to your future visits. Kind Regards, Heather Lewis Client Care Manager

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