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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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December 30, 2017

Exceptional service I had tire problem. I called the dealership because I have the tire protection plan, everyone worked to get me in a few hours on a short notice. Excel More

by Yu24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Jan 03, 2018 -

Mercedes-Benz of Ontario responded

Hello Yu24, Thank you for your feedback. We are excited to hear our team was able to accommodate your needs to get you back on the road in a timely manner! Should you need any future assistance, please do not hesitate to contact us. Best, Heather Lewis Client Care Manager

December 21, 2017

Excellent customer service. We own two MB 2012 and 2014 and all of our services have been done at Mercedes Benz of Ontario. Jorge had been our Service Coordinator for the last 3 More

by Joann Arce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Dec 29, 2017 -

Mercedes-Benz of Ontario responded

Hello Joann, Thank you for your kind feedback on Jorge. It is wonderful to hear that he continues to exceed the level of your expectations to provide you with an outstanding experience each time you visit us. As always, we look forward to your future visits. Kind regards, Heather Lewis Client Care Manager

December 21, 2017

service Jessie Ruiz is very helpful with the service we did on our Gle 450 AMG He follow up the next day if everything is good and no other guestions More

by Bella2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Ruiz
Dec 29, 2017 -

Mercedes-Benz of Ontario responded

Hello Bella2016, Thank you for your excellent feedback. We are happy to hear Jessie provided you with great service and followed up with you to ensure your utmost satisfaction. We look forward to assisting you again. Sincerely, Heather Lewis Client Care Manager

November 28, 2017

Terrific repair service, Mike Doehla takes the time to fix i I have always had excellent service on my 2000 ML320 and hope to keep it running for several more years. Thanks, Mike for taking care of me. More

by 12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Nov 29, 2017 -

Mercedes-Benz of Ontario responded

Hello 12345, Thank you for your feedback. It is is great to know that our team continues to provide you and your 2000 Mercedes-Benz 320 outstanding service. As always, please don't hesitate to contact us if we can be of any further assistance. Kind regards, Heather Lewis Client Care Manager

November 23, 2017

Thank you Mike Doehla for more than 17 years of friendship and excellent Service and care . And thank you Mercedes// of Ontario for more than three years of More

by Habib md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Mike Daniels
Nov 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Habib md, Thank you for continuing to choose Mercedes-Benz of Ontario throughout the years and for taking the time to share a thankful note to us. We value you as our guest and are truly excited to know that we have continued to provide you with an exceptional experience each time you've visited us. As always, we look forward to providing you with another memorable experience. Kind regards, Heather Lewis Client Care Manager

October 13, 2017

Excellent job My recent experience with the services of fletcher jones of ontario was excellent. The service consultant Rudy Ramirez, & Roy was exceptional. Certifi More

by Finance1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Services consultant Rudy Ramirez.
Oct 16, 2017 -

Mercedes-Benz of Ontario responded

Hello Finance1, Thank you for your feedback. We are happy to hear that your recent experience at Mercedes-Benz of Ontario was excellent and that your interactions with Rudy, Roy, Fernando, John and Alex were pleasant. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

September 28, 2017

Service I just want to say Mike Doehla service coordinator is a great guy and helpful with all your needs when getting your car serviced or’s fixed .Iv been More

by Kellyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 02, 2017 -

Mercedes-Benz of Ontario responded

Hello Kellyk, Thank you for loyalty to Mercedes-Benz of Ontario and for taking the time to write a review on the excellent service you receive from Mike. Our goal is to ensure the utmost guest satisfaction. We are happy to hear that level of service and satisfaction continues to be shared with you. Sincerely, Heather Lewis Client Care Manager

September 21, 2017

Tony Garcia and Steve's great service I was very satisfied with Tony Garcia and Steve's service. They explained the issues of the car thoroughly to me and what needs to be done. I would re More

by Leo Sinaga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service (Tony Garcia and Steve)
Oct 02, 2017 -

Mercedes-Benz of Ontario responded

Hi Leo, Thank you for sharing your feedback about your experience working with Tony and Steve. Your recommendations are greatly appreciated. Our team is happy to know you were completely satisfied with the level of service that was delivered to you. If we can be of any further assistance or if any questions should arise, please feel welcome to contact us. Kind Regards, Heather Lewis Client Care Manager

September 11, 2017

Excellent customer service Gerald was very helpful and friendly great personality and explained everything in detailed that was done to our vehicle, he kept in contact at all ti More

by ValRaygoza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Sep 18, 2017 -

Mercedes-Benz of Ontario responded

Hello ValRaygoza, Thank you for sharing your feedback with us. We are happy to hear that Gerald kept you updated on the status of your vehicle while it was in our care. If we can be of any further assistance, please don't hesitate to contact us. Best, Heather Lewis Client Care Manager

August 28, 2017

Gerald is AWESOME!! Gerald provides excellent service every time I have my S550 serviced. I wish the quality of the car was as good as him!! He communicates effectivel More

by Alcantar123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Sep 05, 2017 -

Mercedes-Benz of Ontario responded

Hello Alcantar123, Thank you for your feedback. We are happy to hear that Gerald continues to exceed the level of your expectations. If we can be of any further assistance, please don't hesitate to reach out. As always, we look forward to your future visits. Best, Heather Lewis Client Care Manager

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