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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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April 16, 2018

Very good and knowledgeable of his dealership. I have been coming to see Mike for years. He has always been great 👍🏾 Mike is very detailed and he makes sure that you understand everything before More

by Kavincampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jul 19, 2018 -

Mercedes-Benz of Ontario responded

Hi Kavin, Thank you for your loyalty to Mercedes-Benz of Ontario. I am thrilled to hear Mike continues to provide you with outstanding service each time you visit. As always, we look forward to assisting you again. Best, Heather Lewis- Client Care Manager

April 15, 2018

Expemplary service My service manager, Rudy, always goes above and beyond to make my experience convenient and enjoyable. I’m always in and out in very little time and t More

by Tc1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Jul 19, 2018 -

Mercedes-Benz of Ontario responded

Hi Tc1981, Thank you for sharing your feedback. I am happy to hear Rudy went and above and beyond to ensure you had a pleasant and enjoyable experience. As always, we look forward to assisting you again. Best, Heather Lewis- Client Care Manager

April 08, 2018

Great service! Jorge is an exceptional service professional. Whenever I have a question, a quick call to Jorge is all I need to get the ball rolling. My husband a More

by JudyP2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Jul 19, 2018 -

Mercedes-Benz of Ontario responded

Hi Judy P2016, We value your feedback and are thrilled to hear about your experiences with Jorge. Your complete satisfaction is important to us and I enjoy hearing that Jorge is quick to assist and provide you and your husband with the utmost care. Thank you for your review! Best, Heather Lewis- Client Care Manager

April 06, 2018

Excellent Customer Service at Ontario Mercedes Had service done on my car and the service was the best! Process People Quality.....Great work.! The Service Adviser Rudy Ramirez exhibited one of More

by Kofi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Apr 09, 2018 -

Mercedes-Benz of Ontario responded

Hello Kofi, We're excited to hear your Service Advisor, Rudy, delivered the best customer service you've ever seen! Our team truly makes it a mission to ensure each of our guests like yourself receive a world-class experience anytime they visit us. I am pleased to hear you received that level of service! If we can be of any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

April 05, 2018

Amazing customer service! Just experienced my first service appointment with Jorge Montoya and it was an amazing, easy going experience. He made the process quick, informative More

by dejonae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Apr 09, 2018 -

Mercedes-Benz of Ontario responded

Hi Dejonae, We appreciate your feedback on Jorge and are thrilled to hear he made your visit with us quick and enjoyable. Thank you for keeping us in mind in the future. We look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

April 04, 2018

Exceptional service from Michael Doehla My husband and I have followed Mike from the time he was at the MB Monclair to Penske West Covina and now to Ontario. He is such a kind-hearted gentle More

by Connie Threlkel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Apr 09, 2018 -

Mercedes-Benz of Ontario responded

Hello Connie, Thank you for the sincerity you expressed toward Mike. I am delighted to hear he has earned your trust and provided you with outstanding service throughout the years. We're extremely grateful to have fantastic associates like Mike, who always go the extra mile for our guests. As always, we look forward to assisting you again. Best, Heather Lewis Client Care Manager

April 02, 2018

Excellent service from Gerald Corona He is a world class service leader with excellent people's skill. Our family loves his congeniality and professionalism. He also went above the call o More

by Anthonia.okeani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Apr 04, 2018 -

Mercedes-Benz of Ontario responded

Hello Anthonia, Thank you for telling us about your experience working with Gerald. I am happy to hear he went the extra mile to provide you with outstanding service. Please feel welcome to contact us if we can be of any further assistance to you and your family. Kind regards, Heather Lewis Client Care Manager

February 01, 2018

Awesome service. Phenomenal customer service, everyone is so nice. They check everything throughout, very detailed. Whatever is under the warranty they take care o More

by Raya2984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Feb 06, 2018 -

Mercedes-Benz of Ontario responded

Hi Raya2984, Thank you for continuing to choose Mercedes-Benz of Ontario and for taking the time to share your feedback with us. It is great to hear you received another phenomenal experience. Congratulations on your fourth Mercedes-Benz and as always, we look forward to assisting you again! Sincerely, Heather Lewis Client Care Manager

December 31, 2017

Welcom Service . More dealership needs to have employees like Mr Doehla, Mr Harlow, Mr Corona and Mr Davila with my experience that they applied their training's . More

by Platnum01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Trevor Harlow, Gerald Corona
Jan 03, 2018 -

Mercedes-Benz of Ontario responded

Hi Platnum01, Thank you for your kind feedback on our team members. We recruit the very best of the best to ensure guests like yourself, always receive a one-of-a-kind experience. Should you need any future assistance, please do not hesitate to contact us. Sincerely, Heather Lewis Client Care Manager

December 31, 2017

Outstanding Experience Gerald Corona is an exceptional advisor who provides great customer service. He is polite, knowledgeable, and makes sure the customer is informed abou More

by Sheray77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Jan 03, 2018 -

Mercedes-Benz of Ontario responded

Hello Sheray77, We appreciate your feedback and are delighted to know that Gerald continues to provide you with outstanding service! We love to hear when our associates are going above and beyond for guests. As always, please do not hesitate to contact us if we can be of any future assistance. Sincerely, Heather Lewis Client Care Manager

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