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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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March 01, 2019

rudy is the best man best man to go Rudy he help me and speed was fast, didn’t wait at all provide me with easy check out and no hassle pick up . More

by dylan1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Mar 01, 2019 -

Mercedes-Benz of Ontario responded

Hello Dylan, Thank you for choosing Mercedes Benz of Ontario and for your 5 star review! Your feedback is greatly appreciated. That being said, it is wonderful to hear that you had outstanding service throughout your visit with Rudy and were assisted promptly. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

February 27, 2019

Excellence I was in and out in a jiffy. Gerald went above and beyond in assuring that I was taken care of quickly and my car was already pulled up at time of pi More

by Monte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Mar 01, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes Benz of Ontario. Your feedback is greatly appreciated! Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Gerald. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

January 11, 2019

Customer Service tony have been helping me for awhile, he has great customer service it make you visit easy. . always a smile a welcome, remember who you are. More

by Linwood13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Jan 12, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your loyalty toward Mercedes Benz of Ontario and for taking the time to share your valuable feedback. It is great to hear that Tony Garcia continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

December 14, 2018

Professional,kept me informed of status of vehicle Would recommend without any hesitation. Was informed of any changes during entire process. Would respond in timely manner. Will definitely seek s More

by Peanut4Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Dec 18, 2018 -

Mercedes-Benz of Ontario responded

Hello, Guests complete satisfaction is our number one priority and thrilled to read your fantastic comments. I am curious to know the areas we may have fallen short in or how we can earn a five star review and welcome your insight. Please feel free to contact me anytime. My direct line is 949-718-6532/ I look forward to speaking with you. Most sincerely, Kimberlee Camargo Fletcher Jones Management West

November 20, 2018

Jeremy is an outstanding service advisor. I came in because one of my tire’s indicator light signal came on. It was late on a Friday evening. Jeremy helped me get a loaner car because I neede More

by Rosey22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Machado
Nov 20, 2018 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario and for taking the time to share your valuable feedback. It is great to hear that Jeremy continues to exceed the level of your expectations by treating you and your vehicle with the greatest care. As always, please let us know if we can assist you further. Best, Heather Lewis Client Care Manager

November 03, 2018

Worst MB experience ever Didn't fix my service issues, left my gas tank on empty, claimed to have washed my vehicle but was delivered to me filthy! The staff is King and place More

by Osegueraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerald Corona
Nov 19, 2018 -

Mercedes-Benz of Ontario responded

Hello, It is my understanding the service team has been in contact with you and was able to work with you and resolved your concerns. Guest satisfaction is our number one priority. If I can be further assistance, please feel free to contact me. My direct line is 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management Group

October 12, 2018

Mercedes is all about excellence I am impressed with Phil Gibson in service. His communication is excellent and he always delivers as promised. I have worked with him twice and he h More

by EricMcCarrell1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
October 06, 2018

Awesome Cj Hodgson the most professional knowledgeable and careing service advisor .I would recommend him to other customers. Wonderful facility, staff fr More

by Zoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
October 05, 2018

Great service The staff and mike are the best ! Have been with mike since 1998. This dealership exceeded all others and. It’s all due to the staff and management. More

by Jerdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Oct 05, 2018 -

Mercedes-Benz of Ontario responded

Hi, thank you for your loyalty toward Mercedes-Benz of Ontario! Guest satisfaction is a big priority for us. As always, please let us know if we can assist you further! Best, Heather Lewis Client Care Manager

September 15, 2018

Great service and great communication Mike Doehla again, has Gina above and beyond. Always manages to tackle the problem ASAP, and resolves any issue at hand. So far he’s been truly exce More

by Alekkos63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Anthony Del Toro
Oct 22, 2018 -

Mercedes-Benz of Ontario responded

Hello, Thank you for taking the time to provide us with your excellent feedback. It is much appreciated! Should you require any assistance in the future please do not hesitate to reach out. Sincerely, Tamara LeForbes 949 718-6426 Fletcher Jones Management

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