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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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May 14, 2019

Very polite and professional. Mr Corona is a true professional. Takes care of his clients and keeps them updated throughout the service process. Very kind and nice man. Good job M More

by J H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
May 16, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

May 07, 2019

Service Experience I’ve had to come here twice in about a week and a half for 2 different things. He was professional and courteous on both occasions, and made me feel c More

by lynette4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
May 08, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Kleber. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

April 21, 2019

Excellent Customer Service I received excellent customer service. I was informed of all repairs from beginning to end. I was told of potential problems and given an opportunity More

by Happy Consumer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Apr 22, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

April 07, 2019

Continued excellence Very smooth process from beginning to end. Have been working with Gerald for a few years and will continue. He and the rest of the FJ crew have always More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy, Gerald Corona
Apr 09, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for being a loyal guest and giving us the opportunity to serve you! Guest satisfaction is our greatest priority. Our team of associates are excited to hear that you were assisted with top notch service and kept informed throughout your visit with Gerald. We truly value you as a guest and know your thoughtful insight will allow us the opportunity to continually improve our guest experience. Warm regards, Mercedes-Benz of Ontario Management

March 31, 2019

Service Convenient,Service was very fast! Everybody was super friendly especially gerald. I would totally recommend them to my friends for any vehicle needs. More

by Nashata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Apr 02, 2019 -

Mercedes-Benz of Ontario responded

Hello Nashata, Thank you for choosing Mercedes Benz of Ontario Service Department. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Gerald Corona. As always, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 24, 2019

Wonderful Chris is probably the best Service Technician at Mercedes, he is thorough and meticulous and will always be head and shoulders above all the other tec More

by Denmicol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Mar 25, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 18, 2019

Very good costumer service!!!🤗 Jeremy was very proffessional. He took care of all of my needs within a reasonable time and he was very friendly. He treated me with upmost respect.👌 More

by Vero0079
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Machado
Mar 19, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 16, 2019

Excellent Customer Service Thank you Jordan Najar and Gerald Corona for your exceptional service. Both employees worked diligently to appease me with a situation that I was tota More

by De P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona, Jordan Najar
Mar 19, 2019 -

Mercedes-Benz of Ontario responded

Hi, Thank you for taking the time to share you wonderful feedback of your experience working with Jordan and Gerald. Guest satisfaction is important to us and strive to provide all of our guest with a world class experience. We truly value you as a guest and look forward to working with you again in the future. Warm regards, Mercedes-Benz of Ontario Management

March 16, 2019

Wonderful warm customer Service and overall nice, friendly s I love Ontario Mercedes. I feel like the Queen of the dealership when I take my car in for service. My Service Advisor Nathan Hurley is so procession More

by Peppermntpatti59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Daniels/Loaner Cars, Nathan Hurley
Mar 16, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes Benz of Ontario. Your feedback is greatly appreciated! Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with Nathan Hurley and our team! That being said, please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

March 13, 2019

Outstanding service! I'm always so impressed with the courtesy and consideration extended by my service advisor C.J Hodgson in the service department. He coordinates quick More

by Aguaylumbre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hodgson
Mar 13, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

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