Mercedes-Benz of Ontario - Service Center

MBZ Ontario Everyone does all he/she can to take care of clients. Everyone is positive, friendly, and very helpful. I highly recommend Fletcher Jones MBZ Ontario. Everyone does all he/she can to take care of clients. Everyone is positive, friendly, and very helpful. I highly recommend Fletcher Jones MBZ Ontario. More

Very good experience and service Rudy Ramirez very good service advice and all repairs were made and were advised for up coming service due and advice repairs experience and service Rudy Ramirez very good service advice and all repairs were made and were advised for up coming service due and advice repairs More

My service with Mercedes Benz I only have good things to say about Mercedes Benz and their staff they are number one in everything, service, professionalism and they take the best I only have good things to say about Mercedes Benz and their staff they are number one in everything, service, professionalism and they take the best care of their customers More

Kleber Romani awesome service advisor Great service advisor. Takes great care of my wife's S-class. Would recommend him for any, and I mean any of your service needs. Great service advisor. Takes great care of my wife's S-class. Would recommend him for any, and I mean any of your service needs. More

Kleber is exceptional Out of all the service advisor, I feel most comfortable with Kleber because he always take care of everything when I have issue with my car, especiall Out of all the service advisor, I feel most comfortable with Kleber because he always take care of everything when I have issue with my car, especially my recent repair. Thank you! More

Upset about 700 miles added to my car while it was serviced! It took nearly four weeks for my ML 250's repair issues to be taken care of, and while my car was at the dealership it was driven nearly 700 miles (67 It took nearly four weeks for my ML 250's repair issues to be taken care of, and while my car was at the dealership it was driven nearly 700 miles (678 to be exact)! While it was being repaired, I approved the car being test driven “for 70 miles,” as I was told by my service advisor—and it was apparently driven three times to make sure the blue tec system & fuel injection issues were resolved. If it was test driven 70 miles each time, three times, that would add up to 210 miles total. So why were nearly 500 more miles added to my odometer!? I don’t expect nearly a thousand miles to be put on my car when I leave it to be repaired at your service center. I’m very upset about my car being driven so much while it was being serviced, and I’m hereby making a formal complaint to the general manager, Ted Moreno. I bought my ML 250 at your dealership, and I have nothing but praise for Anthony Del Toro, who assisted me when I purchased it, but I'm now considering taking my car elsewhere to be serviced in the future. More

Service Matz, provided outstanding service. He was knowledgeable, courteous, and professional. Your Ontario team bring their "A" game. I will recommend Ont Matz, provided outstanding service. He was knowledgeable, courteous, and professional. Your Ontario team bring their "A" game. I will recommend Ontario/Fletcher Jones Mercedes Benz to all of my friends. More

High tech and extremely comfortable The service team here is truly top notch. Courtesy vehicles, shuttles and an exemplary waiting area make your options and experience beyond exceptiona The service team here is truly top notch. Courtesy vehicles, shuttles and an exemplary waiting area make your options and experience beyond exceptional. The professionalism of the staff is five star service. I was attended by Rudy. He gave me the no nonsense breakdown on my vehicle issues. There are plenty of places you can take your car for service and repair, but if you are looking for a luxury service center to match the car you purchased, take it here. If you want someone to give it to you straight on what absolutely needs to be fixed and what can wait, ask for Rudy. My only word of caution is that you will be paying a much higher rate because you are paying dealership rates, but the money is not waisted. These mechanics are certified for Mercedes Benz so you know the job will be done correctly. More

Owners settings Without diminishing the excellent, courteous professional service, provided by the team at the dealership. There is one point that makes me fume every Without diminishing the excellent, courteous professional service, provided by the team at the dealership. There is one point that makes me fume every time. All my car settings get tampered one way or another. My classical station changed to some unsavory station, my seats moved to accommodate a service ride?/ My mirrors adjusted to different angles. Please!!! Leave my settings alone. More

Car service Excellent service , all staff súper profesional helping , try to do the best They help me , friendly copy copy copy copy copy voy copy copy Why mak Excellent service , all staff súper profesional helping , try to do the best They help me , friendly copy copy copy copy copy voy copy copy Why make write 25 words if I only want to write few? Is about quality no quantity ! More