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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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September 24, 2019

It was great Service was excellent and advisor was knowledgeable and looked the whole car over not just what I asked for. Jorge made sure I was taken care of from More

by Boysan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
Sep 24, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about your excellent service visit with Jorge Montoya. We are happy that he took great care of your vehicle from start to finish and thoroughly inspected it! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 23, 2019

Service Needed I had some things needed to be taken care of and Kleber met our needs. The vehicle did not get the courtesy car wash but we can get that another time. More

by MikeT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Sep 24, 2019 -

Mercedes-Benz of Ontario responded

Hello Mike, Your experience is important to all of us at Mercedes-Benz of Ontario. If I may be of any assistance please contact me directly at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 22, 2019

Excellent service Professional and courteous staff I was offered a loaner car so no down time for me. Service was completed that day. Car returned spotless. We really More

by Rena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi Kang, Qais Muasher
Sep 24, 2019 -

Mercedes-Benz of Ontario responded

Hello Rena, The team at Mercedes-Benz of Ontario is so pleased to hear about your recent service visit! Thank you for your 5 star review! Our goal is to provide the best service experience possible. We look forward to seeing you at your next scheduled visit. Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

September 14, 2019

Matzi Hunte was amazing Had my car serviced recently and the level of professionalism coupled with outstanding customer service was second to none. Even the young man Jalen w More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J. Lopez, Jalen , Trevor Harlow, Amatziah Hunte, Vivian Loera
Sep 16, 2019 -

Mercedes-Benz of Ontario responded

Hi TK, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about how great it was to work with Matzi. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 10, 2019

Excellent service The level of service and professionalism was beyond reproach. A first class experience from a first class team. Nothing but the best...quality service More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yogi Kang, Frank Wannes, Qais Muasher, Ibrahim Aboud
Sep 10, 2019 -

Mercedes-Benz of Ontario responded

Hello Jim, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about your exceptional service experience with us. We are happy that you had a first class experience and that everybody was professional throughout your visit. Your feedback is truly valuable to us! We look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

Sep 10, 2019 -

Mercedes-Benz of Ontario responded

Hi Jim, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional sales experience. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes Benz of Ontario

September 06, 2019

the Red Carpet! From shuttle service to service manager , I could not be prouder of the team work ! I had new Personell that took care of this years service and it wa More

by The Valtierra’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My first shuttle guy, and manager I believe , Gerald Corona, Vivian Loera
Sep 06, 2019 -

Mercedes-Benz of Ontario responded

Hi, We are so pleased to hear about your recent service visit with Gerald! ! Our goal is to provide the best service experience possible. If there is anything we may assist you with in the future please feel welcome to contact us at any time. Kind Regards Kimberlee Camargo Reputation and Brand Loyalty Manager

September 06, 2019

Kleber Romani I’ve been a customer for two years and Kleber never disappoints, he’s very knowledgeable and accommodating and always have a smile on his face More

by Ben Nunez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Sep 06, 2019 -

Mercedes-Benz of Ontario responded

Hi, We are so pleased to hear about your recent service visit with Kleber! Thank you for your 5 star review! Our goal is to provide the best service experience possible. We look forward to welcoming you back! Regards, Your Friends and Family at Mercedes-Benz of Ontario

August 28, 2019

Recall notice to change airbags and inspection Honestly would not go anywhere else in the local area. This is my goto place for all my needs. Wonderful staff and most of all very professional. More

by damien2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Aug 29, 2019 -

Mercedes-Benz of Ontario responded

Hi Damien, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about your wonderful and professional service visits with us. Guest satisfaction is our greatest priority and we thank you for your loyalty. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

August 26, 2019

Excellent Phil was very helpful and attentive with my regular Maintenace service appointment. He contacted me throughout the process via text as i was out More

by Graciembz
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Aug 27, 2019 -

Mercedes-Benz of Ontario responded

Hi, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear about your service experience with Phil. We are happy that he was attentive and kept you updated through text while you were out of town! We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

August 23, 2019

Good service Gerald did a great great job, the service is fast, I would like to recommend him to my friend. thanks for your help and see you next time. More

by lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Aug 26, 2019 -

Mercedes-Benz of Ontario responded

Hi Lois, Thank you for the 5 star rating! We are delighted to hear Gerald did a great job taking care of you. Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

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