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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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January 01, 2020

Service This employee shows and is reflectant of the service that Fletcher Jones advertises , we haven't seen or experienced any negativity with his service More

by Platnum01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jan 02, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for posting your 5 star review and mentioning our talented team. Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service. All the best, Your Friends and Family at Mercedes-Benz of Ontario

January 01, 2020

Fantastic Here for my 50k Service, Rudy sat down and took his time with us and went over everything they serviced on my car, even showed us the new model my hus More

by sdavis1172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Jan 02, 2020 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario appreciates your business and feedback. Thank you for taking the time to share your 5 star rating! We are thrilled to know Rudy provided both you and your husband with wonderful service visit and even provided you with a visit to see our amazing selection of new vehicles. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

December 31, 2019

Very satisfied Everything from check-in, to updates and pick up went smoothly, My sales rep explained in a clear manner that I understood. Very pleased with the who More

by Andria39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Dec 31, 2019 -

Mercedes-Benz of Ontario responded

Hello Andria, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to serving you again! Best Wishes to you and your family in 2020! Warm Regards, Your Friends and Family at Mercedes-Benz of Ontario

December 21, 2019

Above and beyond is all I can say! Everyone is extremely courteous and helpful. Overall pleasant experience every time we visit the store. Thank you to every one! More

by Delinda
Recommend Dealer
Yes
Employees Worked With
Patrick, Mike Doehla, Phil Gibson, Yogi Kang, Ibrahim Aboud
Dec 23, 2019 -

Mercedes-Benz of Ontario responded

Hello Delinda, Thank you for leaving us such a great review! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. We look forward to welcoming you back! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

December 20, 2019

World class service Gerald is a world class professional with exceptional services and dependable all the time. My family are extremely lucky to have him in our lives. More

by Anthonia.okeani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Trevor Harlow, Gerald Corona, Bernard Azar, Alvaro Acevedo
Dec 22, 2019 -

Mercedes-Benz of Ontario responded

Hello Anthonia, We are grateful to hear about the professional and exceptional experience you were provided with our service advisor Gerald Corona. Our team is extremely lucky to have earned your business and we hope to continue providing you with nothing but the best. We're looking forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

December 16, 2019

Service Kleber is amazing. He is always professional. I never have to worry about leaving my truck with him . He keeps me updated every step of the way. Than More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Dec 16, 2019 -

Mercedes-Benz of Ontario responded

Hi Patricia, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Kleber. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Ontario

December 15, 2019

Excellent service! Phil Gibson was very clear and thorough. He took great care of me and my car. He provided exceptional customer service. Will be going back to him next time I get service on my car. More

by jb22
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Dec 16, 2019 -

Mercedes-Benz of Ontario responded

Hello, The team at Mercedes-Benz of Ontario is thrilled to have such wonderful feedback regarding your recent service visit with Phil. Thank you for taking the time to share and we are delighted to have your 5 star rating. We look forward to your next scheduled service with Phil. All the best, Your Friends and Family at Mercedes-Benz of Ontario

December 12, 2019

Robert was very efficient and explained everything perfectly. He was very warm and friendly. He made sure all my concerns and needs were met as well as making sure I got my rental car. More

by Stephora@ aol.com
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Dec 12, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for taking some time to share this 5 star experience! Our team is happy to hear that Robert was able to provide a warm and friendly service. We look forward to serving you again. Best, Your Friends and Family at Mercedes-Benz of Ontario

December 12, 2019

Repair service E350 Robert tabor my Service Advisor, did an excellent job explaining everything, checking for any recalls, and giving me an estimated time when the vehicl More

by Gren45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Dec 12, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for the 5 star rating and sharing your great experience with all of us! Our team is delighted to hear about your wonderful service experience Robert. We look forward to seeing you again. Best, Your Friends and Family at Mercedes-Benz of Ontario

December 11, 2019

Car is running well. Inside was not vacuumed well and car was given back to me soaking wet. All issues seem to be fixed. Car was returned quickly. More

by Tinkerbell
Recommend Dealer
Yes
Employees Worked With
Fadi Batarni
Dec 12, 2019 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your recent service with us! Please accept our apologies that the vehicle was not vacuumed well during your visit. Our team appreciates your feedback, please let us know if there is anything else we may assist you with. Best, Kim Camargo Reputation and Brand Loyalty Manager

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