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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

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February 23, 2020

Simon sold me my car about two months ago. He was really knowledgeable and informative about everything I asked. I didn’t feel like I was being sold. Fast forward to a few days ago my check engine came on a More

by Beauty1115brains
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya, Simon Xu
Feb 24, 2020 -

Mercedes-Benz of Ontario responded

Hello, We greatly appreciate your positive review and thank you for the 5 star rating! Guest satisfaction is very important to us and so is your feedback. We are grateful for your business and we look forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 23, 2020

Great service! Miles was very knowledgeable, attentive and helpful and the service of my car was completed efficiently. Thank you for a stress free experience. More

by parker23boys
Recommend Dealer
Yes
Employees Worked With
Miles Frank
Feb 24, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for posting your 5 star review and mentioning Miles! It's wonderful reviews like yours that truly represent what we strive for everyday! Our entire service team appreciates your feedback! Thanks again, and we look forward to your next scheduled service with us! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 21, 2020

I will never take my Mercedes anywhere else. Rudy was vary helpful with taking care of my car and didn't presure me into getting everything done at one time. I am out on disability and money is tite. I r More

by don_vest2001
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Feb 24, 2020 -

Mercedes-Benz of Ontario responded

Hello Don, Thank you for you five star rating and taking the time to share your feedback regarding your service visit with Rudy! Our Team at Mercedes-Benz of Ontario was thrilled to read of the timely, pressure free, and price conscious visit you were provided. We are grateful for your business and look forward to welcoming you back. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 16, 2020

Rudy Ramirez was very helpful to get my car serviced. Mr. Ramirez was very helpful to get my car serviced. He kept me updated on the progress of my repairs. My rear tires needed to be replaced, which I di More

by Karcic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Feb 18, 2020 -

Mercedes-Benz of Ontario responded

Hello Frank, Thank you for being a valued guest and taking the time to share your feedback. The team at Mercedes-Benz of Ontario is pleased to know of the wonderful experience you had working with Rudy! If there is anything we can do to further assist you, please feel welcome to contact us. All the Best, Kimberlee Camargo Reputation and Brand Loyalty Manager

February 08, 2020

Great service with Amatziah Hunte on my e350 Mr. Hunte was very professional, explained everything in detail, knowledgeable, and showed great patience. I couldn't ask for anything more. Thank yo More

by ejouzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Feb 11, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating! Our team is so happy to hear how knowledgeable, and helpful Mr. Hunte was to you during your visit with us. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 08, 2020

I have worked with Rudy as my service advisor when I have needed service on my car. He has always gone on and above to make me feel safe in my decisions on what needs to be done to my vehicle. I trust him s More

by Eschlim
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Feb 11, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Rudy. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 07, 2020

Phil is great to work with.Informative and goes above Phil is great to work with. Informative and goes above and beyond! Would recommend him without hesitation. Always makes sure all concerns are addre More

by scottlinton
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Feb 11, 2020 -

Mercedes-Benz of Ontario responded

Hi Scott, Thank you for the 5 star rating! We are so happy to hear you had a great experience working with Phil! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 03, 2020

Required Service B Service B and supplemental repairs performed by Mercedes Benz of Ontario. Price matched competitors price. Excellent communication with service mana More

by gelate52552
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Phil Gibson
Feb 04, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for choosing Mercedes-Benz of Ontario. Our team is delighted to hear that your service visit went well with excellent communication. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Mercedes-Benz of Ontario

February 03, 2020

Excellence...as usual! I have never had a bad experience at this dealership. Everyone you meet treats you like royalty and the communication is spot on. My service manager More

by Christopher Hively
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Rudy Ramirez
Feb 05, 2020 -

Mercedes-Benz of Ontario responded

Hello Al, The team at Mercedes-Benz of Ontario appreciates you taking the time to share your kind sediments regarding your visit with Mike. We appreciate you complementing our level of service and thrilled to know you felt like royalty. Thank you for your business & recommendations and look forward to serving you for many more years! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 02, 2020

Very satisfied with resolving issues with my car. Rudy went above and beyond which I am very great full. Highly recommend going to Mercedes-Benz of Ontario. Thank you Rudy! More

by inierras
Recommend Dealer
Yes
Employees Worked With
Rudy Ramirez
Feb 03, 2020 -

Mercedes-Benz of Ontario responded

Hello, Guest satisfaction is our top priority. We are thrilled to see your 5 star rating and wonderful comments regarding your experience working with Rudy! The team at Mercedes-Benz of Ontario truly appreciates your business and recommendations and look forward to serving you again! Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

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