Back

Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
679 Reviews

679 Reviews of Mercedes-Benz of Ontario - Service Center

Sort by
March 13, 2020

Wonderful experience every time. Friendly staff. Love the lobby, very entertaining while I wait for my car to be serviced. Everyone so attentive. Totally awesome. More

by amarti3473
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Mar 13, 2020 -

Mercedes-Benz of Ontario responded

Hello, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Ontario appreciates you complementing our level of service and are grateful for your business! Best, Your Friends and Family at Mercedes-Benz of Ontario

March 12, 2020

SERVICE A Matzi was great from the time I dropped off my car, to when he got me an Uber ride to where I needed to be while waiting until when service was finish More

by MARIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMATZIA HUNTE
Mar 13, 2020 -

Mercedes-Benz of Ontario responded

Hi Maria, Thank you for allowing the opportunity to serve you. It's wonderful reviews like yours that truly represent what we strive for everyday. Our service team is pleased to know the transportation options were a great compliment to your service visit. We are grateful for your service and look forward to welcoming you back. Best, Your Friends and Family at Mercedes-Benz of Ontario

March 08, 2020

Chao was excellent and helpful. Kept me updated in a timely manner. Finished the work as promised. Loaner staff was attentive. Will be using MHz Ontario for next car purchase More

by jogaerlan
Recommend Dealer
Yes
Employees Worked With
Loaner car sept rxcellent, Chao Wang
Mar 09, 2020 -

Mercedes-Benz of Ontario responded

Hello Jogaerlan, It's really rewarding hearing that Chao Wang was able to assist and provide you with excellent service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Please let us know if we can be of any further assistance to you now or in the future. Our team of associates are looking forward to serving you for many years to come! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

March 07, 2020

Service is always “TOPS” at Mercedes of Ontario. Tony, my service coordinator made every effort to meet my needs and keep me informed as to the status of my vehicle. Obtaining a new loaner car was quick and More

by Cohira
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Mar 10, 2020 -

Mercedes-Benz of Ontario responded

Hello Cohira, It's really rewarding hearing that Tony was able to assist and provide you with outstanding service throughout your visit with us. Providing a loaner vehicle is just one of the many perks we offer to our guests. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to serving you for many years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

March 04, 2020

Fletcher Jones Mercedes Benz of Ontario I love this dealership. They provide the best customer service! I always experience a peaceful atmosphere with the staff and customers waiting in the More

by TERESA’S Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Harlow
Mar 04, 2020 -

Mercedes-Benz of Ontario responded

Hi Teresa, We are honored to receive your 5 star rating and review! The team at Mercedes-Benz of Ontario appreciates you complementing our level of service and are grateful for your business! Best, Your Friends and Family at Mercedes-Benz of Ontario

March 03, 2020

competent they knew that they were doing and talking about and did what they promised to do. Chris and Kevin are the most competent service guys that I have se More

by joebahrami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris & Kevin -these two gentlemen were excellent , Tony Garcia
Mar 04, 2020 -

Mercedes-Benz of Ontario responded

Hi Joe, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 29, 2020

Amazing. My service advisor Kleber Romani is unmatched. His professionalism and his knowledge base regarding each car including mine (2008 S550). I could go to an independent mechanic but would not get the More

by Thor
Recommend Dealer
Yes
Employees Worked With
Kleber Romani , Kleber Romani
Mar 02, 2020 -

Mercedes-Benz of Ontario responded

Hi Thor, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Kleber. We look forward to seeing you at your next scheduled visit. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

February 28, 2020

Great experience! The service manager and the service advisor were very prand courteous, along with the staff they went above and beyond to help me at the best possible way! More

by Julie
Recommend Dealer
Yes
Employees Worked With
Nichole Machen, Tony Garcia, Brian Champagne
Feb 28, 2020 -

Mercedes-Benz of Ontario responded

Hi Julie, Thank you for the 5 star rating and kind review! We are happy to read that our entire staff treated you very well! We are looking forward to serving you again! Best, Your Friends and Family at Mercedes-Benz of Ontario

February 26, 2020

Service My and I had were extremely pleased with the customer service this past weekend. Our technician Qais went over the top to make sure we were accomodate More

by randy.castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qais Muasher
Feb 26, 2020 -

Mercedes-Benz of Ontario responded

Hi Randy, Thank you for allowing us the opportunity to serve you. Our team and Mercedes-Benz of Ontario was pleased to read of the attentive service experience you had working with Qais. We are grateful for your business and recommendations. All the Best, Your Friends and Family at Mercedes-Benz of Ontario

February 24, 2020

My service advisor, Kleber Romani, was excellent in providing service and support. I was always kept up to date with the repairs made and the complimentry loaner was amazing. More

by morgandollar
Recommend Dealer
Yes
Employees Worked With
Kleber Romani
Feb 24, 2020 -

Mercedes-Benz of Ontario responded

Hello Morgan, This review made our day! Thank you for the 5 star rating and taking the time to share your awesome experience working with Kleber! We are truly grateful for your business and look forward to welcoming you back! All the Best, Your Friends and Family at Mercedes-Benz of Ontario

...
44
...