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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
680 Reviews

680 Reviews of Mercedes-Benz of Ontario - Service Center

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January 02, 2024

Was expecting at least 2weeks but they finished their job in 3days! They sure do what they suppose to do! Lovely More

by Pws990204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Foulk
December 02, 2023

My go to dealership for service. Took my S580 in for a 50k service. Making the appointment was easy and the service department turned the car around quicker than expected. Thank yo More

by eric_delapena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Moreno, Addi Mimi, Noe Romero, Afshin Sabermotlagh
November 30, 2023

Patient and listens to your issues and requests Ron in Service and Johan in Sales - I left very satisfied. More

by oaisaac87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan in Sales, Ron Broussard
November 12, 2023

Ontario Mb is an excellent clean dealership. The service advisors in maintenance department were very helpful. The service advisors I encountered when purchasing my sedan exhibited excellent and More

by Ceecee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, my service advisor. , Dennis Veals, Tony Garcia, Danny Perez
October 30, 2023

Phil Gibson is the top service advisor to ensure your car gets attention when being serviced and he provides clear communication. All 3 MB I’ve owned over the years have always been serviced with Phil. More

by Ralcantar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
October 19, 2023

They are very attentive! Very helpful! Make sure you go to kyrillos for your service needs! He is friendly cares and keeps you up to date! More

by iamraymxnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Phil Gibson, Eric Anaya, Lei Song, Kyrillos Moussa
October 13, 2023

if u go here for service, Christian Lopez is the best advisor, he will be there for u for emergencies and will help you save time and money. christian lopez is the guy u want to c. More

by GR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Gibson, Robert Tabor, Christian Lopez, Nichole Machen, Inayat Patel, Yesenia Aguilar
October 09, 2023

Art helped me and he could not have done better. He was very kind and professional More

by Jamc54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Foulk
August 16, 2023

MB Ontario continues to maintain the highest level of service. Brought my S580 for a Schedule B; not only was it completed, the car was returned cleaner than expected. More

by eric_delapena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addi Mimi, Noe Romero, Afshin Sabermotlagh
August 03, 2023

I would not recommend that you purchase a vehicle in this facility, they have the worst customer service, especially when it comes to getting money back from them. We have been trying to get our extended war More

by riyals_roster0k
Recommend Dealer
No
Employees Worked With
Dennis Veals
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