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Mercedes-Benz of Ontario - Service Center

Ontario, CA

4.9
681 Reviews

681 Reviews of Mercedes-Benz of Ontario - Service Center

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October 30, 2020

My experience was very good.I came in,they explained the problem,what to expect and send me on my way home.I will highly recommend this dealership. More

by etpaule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Lopez
Oct 30, 2020 -

Mercedes-Benz of Ontario responded

Hello, All of us at Mercedes-Benz of Ontario are so thrilled to have the opportunity to serve you! Our team was pleased to read that you found Dave & our dealership to be worthy of 5 star recommendations! We are truly grateful to have earned your business! Take Care, Your Friends and Family at Mercedes-Benz of Ontario

October 25, 2020

Really Great service. I was able to use a $200 off service coupon so price is fair. I have been coming here since it opened. More

by Norm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lana Burnett
Oct 26, 2020 -

Mercedes-Benz of Ontario responded

Hi Norm, We greatly appreciate you taking the time to post your 5-stars review regarding your most recent service experience with us! Our team puts customer experience and satisfaction as our priority, your review reaffirms the hard work we put in everyday! Glad to see that our team was able to provide an incentive coupon for your service visit. Thank you so much for giving us the opportunity to earn your business and we look forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

October 24, 2020

I did appreciate the customer service. However the loaner car you gave me did break down. The of the things I liked was you always retuned my phone call More

by rosalindkingm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Oct 24, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for your five star rating and sharing your valuable feedback. Please know we will take your comments and Improve upon them. If we may offer further assistance, please feel welcome to contact us at Kim.camargo@fletcherjones.com Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

October 23, 2020

All your staff and crew are all focus on everyone or your clients needs. And on my personal experienced. My advisor Mr.Amatiazh Hunte,He did a good job.He explained to me what needs to be done in my car. More

by emmagluna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amatziah Hunte
Oct 23, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you so much for your wonderful post! We greatly appreciate you sharing your recent service visit with Amatziah! We are thrilled to have earned your business and looking forward to your next scheduled service with us. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

September 09, 2020

Had to change my tires on my car. Happy with the service received thank you for getting me in with no problem and the use of a loaner car More

by DschockU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla, Gerald Corona, Jorge Montoya, Tony Garcia
Sep 09, 2020 -

Mercedes-Benz of Ontario responded

Hello, Thank you for taking the time to share your feedback and amazing rating! We are pleased to read of the attentive and helpful visit you received attending your vehicles tires and look forward to assisting you with all of your Mercedes-Benz needs. Please feel welcome to contact us anytime. Kind Regards, Your Friends and Family at Mercedes-Benz of Ontario

September 09, 2020

Service Representative went up and above the call of duty to insure our needs were meet even suggesting services we had not requested.on both vehicles. More

by Chuck-Ousley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia, Tony Froussine
Sep 09, 2020 -

Mercedes-Benz of Ontario responded

Hello, Our team was pleased to read that you found our dealership to be the most professional exceeding your expectations! We take great pride in serving our guests well and we are grateful to have earned your business! Please feel welcome to contact us anytime. Best, Your Friends and Family at Mercedes-Benz of Ontario

September 04, 2020

Awesome service. I never had a prefence for a service advisor before but going forward Robert will be the one. He follows through and made sure I was taken care of. As a customer we all want to receive More

by Tami78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Tabor
Sep 04, 2020 -

Mercedes-Benz of Ontario responded

Hi Tami, Thank you for the outstanding review on your service experience with Robert! Our team looks forward to welcoming you back at your next service interval! Thank you, Your Friends and Family at Mercedes-Benz of Ontario

September 04, 2020

Very helpful and went above and beyond to make sure I was 100% satisfied when I left. They also were very helpful in a stressful Covid situation More

by Audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Sep 04, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the outstanding review on your service experience with Tony! Our team looks forward to welcoming you back at your next service interval! Thank you, Your Friends and Family at Mercedes-Benz of Ontario

September 04, 2020

did their job well. It was expensive, but that's the expectation with a newer mercedes. Car came out looking nice and everything asked for was done. Phil answered all my questions.. More

by Ihab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gibson
Sep 05, 2020 -

Mercedes-Benz of Ontario responded

Hello Ihab, Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us! Glad to hear that Phil was helpful in answering all of your questions and concerns pertaining to the maintenance that was required for your vehicle. We are grateful for your business and we look forward to serving you for many more years to come! Best Wishes, Your Friends and Family at Mercedes-Benz of Ontario

September 02, 2020

Very nice staff at MB Ontario. Tony is a nice person to deal with to services my MB. The services on my car were excellent. Thank you. More

by hienta5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Garcia
Sep 03, 2020 -

Mercedes-Benz of Ontario responded

Hi, Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience with Tony. We look forward to seeing you at your next scheduled visit. Best, Your Friends and Family at Mercedes-Benz of Ontario

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