Mercedes-Benz of Ontario - Service Center
Ontario, CA
679 Reviews of Mercedes-Benz of Ontario - Service Center
"I’m consistently impressed by the level of service I receive at Mercedes-Benz of Ontario. The process is seamless, adding real value to my experience and making everything simple and efficient. Having a receive at Mercedes-Benz of Ontario. The process is seamless, adding real value to my experience and making everything simple and efficient. Having access to a loaner vehicle keeps my routine running smoothly during service, and my service advisor, Matzi, always goes the extra mile, calling to explain each step and ensuring that everything is done to Mercedes’ specifications. Working with Trevor and Addi in Sales and Dennis and Johnny in Finance has made me feel like a truly valued Preferred Owner. Their commitment to excellence, along with benefits like the convenient car wash, has solidified my loyalty to Mercedes-Benz—specifically with Ontario. April, Hailey, and Angel, along with the entire team, continually provide top-notch service. This level of care and attention is exactly why I chose Mercedes-Benz of Ontario!" More
This dealership is great when it comes to service very quick if they realize a mistake they made whether it’s warranty updating on there side they will fix it and make sure it’s getting taken care of Kyri quick if they realize a mistake they made whether it’s warranty updating on there side they will fix it and make sure it’s getting taken care of Kyrillos is an amazing service advisor always communicating and giving updates as much as possible More
Pleased I brought my E550 Cabriolet here. Mike Doehla and the service techs are really engaged, professional and the waiting area if you should choose to stay is clean, comfortable and 3 seat Mike Doehla and the service techs are really engaged, professional and the waiting area if you should choose to stay is clean, comfortable and 3 seats are available for massage! More
Ontario Mercedes Benz is the best. Salesman (Johan), GM (Addi), service advisor (Robert Tabor) they’re super nice and professional. I recommended friends to OMB, and they’re all sati Salesman (Johan), GM (Addi), service advisor (Robert Tabor) they’re super nice and professional. I recommended friends to OMB, and they’re all satisfied. Will definitely recommend to family & friends. More
It's really a friendly place, they're happy to see you, have coffee and baked goods waiting for you most of the time. It's a very busy place, and time goes fast looking at the $200,000 cars!! I love my car have coffee and baked goods waiting for you most of the time. It's a very busy place, and time goes fast looking at the $200,000 cars!! I love my car and I feel like they do, too! Fletcher Jones has a tremendous pride for they're Mercedes Benz and you can feel it when you're there. The employees take pride in they're work and it shows! I'm happy to be a client and feel confident car is in good hands! So, "Nice job, keep going!!" More
Art was excellent as an adviser. It was a walk-in and I was in and out within 20 minutes with a loaner, a cold bottle of water, espresso shot. Excellent notes and videos on the inspe It was a walk-in and I was in and out within 20 minutes with a loaner, a cold bottle of water, espresso shot. Excellent notes and videos on the inspection. I am an electrical engineer so I truly appreciated the detailed notes. More
From the moment you walk to this dealership, you feel the difference, For sales Pedram is the way to go, always going above and beyond, for service Mike Doehla, they both are knowledgeable, and are transpare difference, For sales Pedram is the way to go, always going above and beyond, for service Mike Doehla, they both are knowledgeable, and are transparent. MB of Ontario is one of the best dealerships. More
Ree was very professional, kept me updated about the part that was needed since it was on back ordered. I am very happy with repairs and service from Ree and technician that was needed since it was on back ordered. I am very happy with repairs and service from Ree and technician More
From check-in to check-out, everyone is always so professional! I love my advisor Christian. He is very patient and helpful! He always takes care of any concerns I have. professional! I love my advisor Christian. He is very patient and helpful! He always takes care of any concerns I have. More