Mercedes-Benz of Ontario

The staff is great, courteous and very attentive from the moment you srrkbe until they return your vehicle freshly washed. I realy like the convenience of the loaner car program, saves me so much time. As moment you srrkbe until they return your vehicle freshly washed. I realy like the convenience of the loaner car program, saves me so much time. As for the service while I find it expensive I think that you get what you pay for More

The service was excellent. I have been getting my car serviced at this dealership since it open. Everything has always been at the highest level of service. serviced at this dealership since it open. Everything has always been at the highest level of service. More

Great experience and very nice employees. I would definitely return. They took great care of my car and offered a relaxing waiting area while the car was in service. definitely return. They took great care of my car and offered a relaxing waiting area while the car was in service. More

I regularly take my S5 50 into the dealer in request to fill Gibson as my service advisor. Phil Gibson always provides above and beyond service! fill Gibson as my service advisor. Phil Gibson always provides above and beyond service! More

I had Great service, it exceeded my expectations. She was very responsive when I reached out for an eta on when my car would be finished. very responsive when I reached out for an eta on when my car would be finished. More

I was treated the very best !!! You are really caring for us! Thank you very much! Did you get new help? You went from ok to awesome!!!!!! us! Thank you very much! Did you get new help? You went from ok to awesome!!!!!! More

After a recommendation from a friend we decided to drive from Irvine and give Ontario a shot. I am so happy we did! Jason and team were amazing and I drove away in a car I love! The service, attentiveness, from Irvine and give Ontario a shot. I am so happy we did! Jason and team were amazing and I drove away in a car I love! The service, attentiveness, and professionalism were top notch! More

It was a great experience. Jason helped me to find a great car at a great price. Debbra, Derek, and Bernard helped me through the day of purchase, with great support and service. Thank you! great car at a great price. Debbra, Derek, and Bernard helped me through the day of purchase, with great support and service. Thank you! More

On 3/23/21 Kyle was the man. I did not say a word or show any negative body language whatsoever when my S550 was returned to me. Kyle looked at it, and was NOT happy (and that's to say the least). He show any negative body language whatsoever when my S550 was returned to me. Kyle looked at it, and was NOT happy (and that's to say the least). He immediately approached the attendant who was still seated in my vehicle. I don't know what Kyle said to them, but I discerned he discreetly "schooled" the attendant on an obvious problem. A problem which the attendant should have noticed, and should have taken care of before bringing me my vehicle. Kyle apologized to me. He assured me I would have my vehicle in ~15-20mins, and it would be in pristine condition. I was totally impressed. I did not have to say a word. Kyle made it clear: It's either the best or nothing. Thanks Kyle. More

I purchased my 2021 E450 this weekend, and had a great experience. The dealership was very professional, and Jason Cai was a pleasure to work with. They were very prompt and respectful of our time. We rea experience. The dealership was very professional, and Jason Cai was a pleasure to work with. They were very prompt and respectful of our time. We reached a great deal without spending hours on negotiations, and were able to focus on the car, versus the numbers. We went in with our own financing, and they never pressured us to use theirs, except as an option contract. However, since the finance manager got us an even better rate, we did go with theirs! We were very torn between this car and another, but the effort that Jason and the manager, Yogi, went through to earn our business really sealed the deal for us. We also appreciate Scott Bi showing us the car initially and helping us out with the final touches. I would absolutely recommend Mercedes-Benz of Ontario, ask for Jason Cai! More