Mercedes-Benz of Ontario

Our experience at Mercedes Benz Ontario was truly exceptional, thanks to Sam's outstanding assistance. From the moment we arrived, Sam provided personalized attention, taking the time to understand o exceptional, thanks to Sam's outstanding assistance. From the moment we arrived, Sam provided personalized attention, taking the time to understand our specific needs and preferences. His extensive product knowledge was impressive, as he confidently addressed all our queries and provided detailed information about the vehicles. Throughout the process, Sam maintained transparent communication, ensuring we felt comfortable discussing pricing, financing options, and additional services. His professionalism and positive attitude created a welcoming environment, making us feel valued and appreciated as customers. Even after the sale, Sam continued to provide exceptional support, following up to ensure we were satisfied with our purchase and addressing any concerns we had. Overall, our experience at Mercedes Benz Ontario, thanks to Sam's exceptional service, far exceeded our expectations, and we would highly recommend him to anyone in search of a premium car-buying experience. More

Simon is a very nice and professional person. He patiently introduced the vehicle for us. He patiently introduced the vehicle for us. More

Exceptional service from Phil. Worked with me on pricing and helped me at ever decision. Worked with me on pricing and helped me at ever decision. More

That was my first time there ,and will not be the last. Art Foulk was very professional, he explain to me step-by-step what’s going to happen with my vehicle kept me informed. A little disappointed because Art Foulk was very professional, he explain to me step-by-step what’s going to happen with my vehicle kept me informed. A little disappointed because the part I need for my S580 is on back order. More

Every time I go to the dealer, I get exceptional service, Never a bad experience service, Never a bad experience More

Ron Broussard provided the best service experience. We brought our GLE 450 in for an oil change and to investigate a noise at the rear of the vehicle. The tech. couldn't identify the noise so Ron solic We brought our GLE 450 in for an oil change and to investigate a noise at the rear of the vehicle. The tech. couldn't identify the noise so Ron solicited the help of the Service Manager who did a ride along with me to identify the source of the noise. I turned out to be normal; the noise was generated whenever the rear camera was engaged. I believe other service reps would have blown off our concern but Ron made sure to get it addressed. More

Been buying cars from them for years. My salesman, Sunil Sethi, has been a pleasure to deal with and he is backed up by a very responsive service department. Inayat Patel has been my a My salesman, Sunil Sethi, has been a pleasure to deal with and he is backed up by a very responsive service department. Inayat Patel has been my advisor for a while now and he is in constant contact with me when the car is in for repairs..... More

I wish I could give a zero. I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warran I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warranty less then 4 months and they basically gave me a keychain for my troubles even after admitting it was a catastrophic failure on THEIR part. More

The best car buying experience ever. Jonathan provided many options and all the information regarding every vehicle I test drove to help me make the best decision for my needs. Denn Jonathan provided many options and all the information regarding every vehicle I test drove to help me make the best decision for my needs. Dennis in finance was also very helpful and informative. I walked away feeling very good about the vehicle and my lease. Everyone at Fletcher Jones of Ontario was wonderful! Looking forward to a great relationship with this dealer. More

Ree was awesome got me with appointment with pretty short notice and got me in and out of there. notice and got me in and out of there. More