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Mercedes-Benz of Ontario
Ontario, CA
1,287 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 1,287 reviews
April 06, 2022
Purchased EQS450+ had a very good experience with the sales representative Danny Batarni is very knowledgeable, humble and professional. If purchase another MB, would only buy through Danny Batarni. Bu sales representative Danny Batarni is very knowledgeable, humble and professional. If purchase another MB, would only buy through Danny Batarni. Buy process was at ease with him. More
by Satyen
Employees Worked With
Danny Batarni, Frank Wannes
April 03, 2022
They treated me as always, as Top Priority! Always Professional and genuinely friendly! Happy Customer Here. I looked like a homeless person or maybe drug addict, broken fake nails, chipped and Always Professional and genuinely friendly! Happy Customer Here. I looked like a homeless person or maybe drug addict, broken fake nails, chipped and broken teeth, unbrushed looking hair, dirty stained clothes...I am in the middle of moving and I looked tore up, normally I look very nice. I am a real estate agent. They treated me just the same as when I show up looking all dressed up or looking like I may be very poor with no hygiene and I could not be happier with their ethics and individual care they provided. Thank you Mercedes-Benz of Ontario! More
by julie333julie
Employees Worked With
Bernard Azar, Nancy Quintero
March 25, 2022
The service and the quality of the sales team here is exceptional. Jon make the buying experience smooth and stress free. He was super helpful and most important he was patient and knowledgeable about th exceptional. Jon make the buying experience smooth and stress free. He was super helpful and most important he was patient and knowledgeable about the technology and features . Update me all Status when I was waiting for my new car. You should come see Jon for your new benz! More
by Chiao Lin
Employees Worked With
Jon Klempner
March 16, 2022
Me and my wife bought a E450 coupe and Gianny made our experience perfect, great Communication skills, very transparent and knowledgeable about the car, willing to go above and beyond to make our experien experience perfect, great Communication skills, very transparent and knowledgeable about the car, willing to go above and beyond to make our experience easy and successful, will happily purchase from him again More
by ksayers1815
Employees Worked With
Johnny Jabbour, Gianny Quezada
March 10, 2022
Ali Mahmoudhashemi was an absolute delight to work with. From start to finish he was an absolute gentleman, respectful and honest, he gave us a great deal without any hassle. We initially went in just to From start to finish he was an absolute gentleman, respectful and honest, he gave us a great deal without any hassle. We initially went in just to look at a used car, but were driving off the next day with a brand new car for little more than the used price. We are now customers for life. Thank you, Ali!! I love my new Mercedes!! C.M. More
by kkmoo1827
Employees Worked With
Ali Mahmoudhashemi
March 09, 2022
Andy, amazing person, give professional advices to fulfill our needs, very helpful and friendly, Mercedes Benz Ontario is very fortunate to have him as sales representative ! fulfill our needs, very helpful and friendly, Mercedes Benz Ontario is very fortunate to have him as sales representative ! More
by Mika
Employees Worked With
Ali Mahmoudhashemi, Andy Tan
