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Mercedes-Benz of Ontario
Ontario, CA
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Showing 1,278 reviews
Joe was a true pleasure to work with when I purchased my Mercedes-Benz C 250 2013 at the Ontario location. He worked with me to craft a deal that worked for my budget and provided all the information I requ Mercedes-Benz C 250 2013 at the Ontario location. He worked with me to craft a deal that worked for my budget and provided all the information I required to make the best decision. He guided me through every step of the process and was always available to answer my questions and make sure I had what I needed. Excellent customer service. This guys get a gold star. More
Excellent service. Friendly, no pressure sales I highly Excellent service. Friendly, no pressure sales I highly recommend him . He will not waste your time at all and get you a great deal quickly Excellent service. Friendly, no pressure sales I highly recommend him . He will not waste your time at all and get you a great deal quickly More
I was introduced to Joe after inquiring about a GL 450 advertised on the Fletcher-Jones of Ontario website.Joe immediately arranged an appointment for a test drive. He was very friendly and made me feel a advertised on the Fletcher-Jones of Ontario website.Joe immediately arranged an appointment for a test drive. He was very friendly and made me feel at home. The next thing I knew; I had a pen in hand signing documents to purchase the car of my choice. The purchase process lasted a bit longer that I expected but Joe went over and beyond by providing me with a free meal while my car was being detailed. I also noticed Joe was very meticulous regarding the documents making sure everything was complete. My overall experience was great and I got a good deal too!! More
My experience with FJ-Ontario was awesome thanks to Joe O'Brien. I believe I got a great price for the car I wanted. Joe's my new friend and will recommend him to anyone. O'Brien. I believe I got a great price for the car I wanted. Joe's my new friend and will recommend him to anyone. More
Proffetional, comunication, find and deliver our needs. Proffetional, comunication, find and deliver our needs. Joe Obrian his the reason we will work from now on with MB Ontario location. Eli Kohn was th Proffetional, comunication, find and deliver our needs. Joe Obrian his the reason we will work from now on with MB Ontario location. Eli Kohn was the right person to complete this great experiance. even we dont have experiance with your service department, we will try to start using Ontario to service as well. More
I found the car I want through internet advertisement which referenced Joe as a contact. I contacted Joe O'Brien and after setting an appointment went to see the car. Everything was very professional - c which referenced Joe as a contact. I contacted Joe O'Brien and after setting an appointment went to see the car. Everything was very professional - car presentation, negotiation. We did not strike a deal on our first visit, but Joe was very helpful in making deal work and we bought the car on our following visit. The whole experience from start to finish was very straight forward and professional. I have at least three MB dealerships in my neighborhood but I will go back to Joe for another car and will recommend him to others. More
I have worked with Joe O'Brien on several occasions, and each time the experience was a good one. I have bought two Mercedes in the last 2 years, and each time Joe made it as painless as possible. I would each time the experience was a good one. I have bought two Mercedes in the last 2 years, and each time Joe made it as painless as possible. I would definitely go with Joe the next time I am ready to get my next Mercedes. More
When I decided to get a new car, I began my search online. I looked at dealer websites, Autotrader.com, and Cars.com. I spoke with many sales people from various dealerships within Southern Californ online. I looked at dealer websites, Autotrader.com, and Cars.com. I spoke with many sales people from various dealerships within Southern California. The individual that stood out among many was Joe O'Brien from Mercedes Benz of Ontario. He was straight forward and honest. I was all over the map in terms of what I wanted (color, options, and model). Joe did not make me feel pressured to buy something I wasn't ready to commit to. He was extremely resourceful in providing information and sourcing out cars with specific options that I was interested in...ones they did not have in inventory. I visited some other MB dealerships, but just felt that I was a statistic in their monthly quota. I didn't feel that way with Joe O'Brien. There are 5 Mercedes Benz dealerships closer to me than Mercedes of Ontario. But none had the customer service and integrety I was looking for except Mercedes of Ontario. I ended up getting a GLK350 from Joe last month. Joe was straight up and I had no surprises or regrets after my purchase thanks to Joe. Stay away from Mercedes of Long Beach though. They like to mark up their cars above MSRP. I purchased a car from them many years ago and it was full of regrets. You won't get that nonsense with Joe O'Brien. More
We had a Fantastic experience at Mercedes Benz of Ontario. The facility is gorgeous. Our Sales Person was Morris Palmore. He is very knowlegable about the cars. He had the perfect car all warmed u Ontario. The facility is gorgeous. Our Sales Person was Morris Palmore. He is very knowlegable about the cars. He had the perfect car all warmed up and waiting for us when we arrived. He is very professional, couteous and all that. But the thing that impressed us the most was how positive he was. His attiude made all the difference to us. Even after we got home with our new Mercedes( it was our first one )he called us to make sure we understood the technology on the car. I give him the highest marks possible. More