Mercedes-Benz of Ontario

Joe O'Brien was pleasant and courteous throughout my time at the dealership. He worked tirelessly to find what I wanted. Which eventually called for him to have a car from Laguna Beach shipped to the time at the dealership. He worked tirelessly to find what I wanted. Which eventually called for him to have a car from Laguna Beach shipped to the Ontario facility. More

Joe O'Brien is the best if you are looking for a new Mercedes! He was very patient with me and very helpful getting the right car for me. When I walked into his office I had my mind set on buying a C3 Mercedes! He was very patient with me and very helpful getting the right car for me. When I walked into his office I had my mind set on buying a C350 (2013); but with all the information he providing me, I ended up driving off in a E350 (2013). He pointed out the advantages of one model over another. Thank you Joe.... for anwering all my questions, providing all that helpful info, and most off all searching for the right car for me. I truly LOVE my 350.... I feel on top of the World. More

Joe was very informative at what we were looking for and what range of price that we wanted to stay with in. He gave his full attention and answered all our questions. We did end up leasing a car that I j what range of price that we wanted to stay with in. He gave his full attention and answered all our questions. We did end up leasing a car that I just love. The dealership was very inviting and everyone that we came across that day was pleasant and helpful. I am looking forward to doing this again when my lease is up. More

Mr. Joe O'brien is an outstanding exemplary with Customer Service. Had displayed many fine personal and professional qualities in his Management position. His creativity and enthusiam demonstrated Customer Service. Had displayed many fine personal and professional qualities in his Management position. His creativity and enthusiam demonstrated a well helpful experienced and knowledgeable Manager. Mr. Eli Kohn showed a warm personality and good rapport presented all finance paperwork with positive serious consideration of an excellent candidate and was very effective. More

My experience working with Joe O'Brien was exceptional. He was extremely patient with me and not once did I feel like I was pressured or not "heard". I am the type of person with many questi exceptional. He was extremely patient with me and not once did I feel like I was pressured or not "heard". I am the type of person with many questions and I need answers - He answered every question I had and if I did not understand he'd explain another way. I was comparing 2012 and 2013 C250's - we looked at a few different cars. I knew exactly what I wanted and he found it! Thank you Joe! You can bet that when I hear of someone looking to purchase a Mercedes I'll give them Joe's number. More

Joe is a pro and very personable. He really knows Joe is a pro and very personable. He really knows Mercedes products and can differentiate the advantages of one model over another. During the time Joe is a pro and very personable. He really knows Mercedes products and can differentiate the advantages of one model over another. During the time I spent with him he demonstrated how Mercedes holds its value over other cars. More

I worked with both Joe O'Brien and Chris Alcocer, both are great people. Joe is the actual internet sales Manager and he has the heart of a teacher. Joe took the time to school me on what to look for both are great people. Joe is the actual internet sales Manager and he has the heart of a teacher. Joe took the time to school me on what to look for no matter where I was looking to buy. This was my first Mercedes Benz vehicle and it felt good to have someone sit down and explain the benefits of a CPO vs a non-CPO. The dealership is clean,comfortable and everyone seemed to be friendly. Chris worked hard to get me the deal that I wanted and never lost patience even when I sent him back time after time with my offer. This dealership seems to operate with integrity and treats their customers well so i give them two thumbs up. More

Joe O'Brien is the best if you are looking for a new Mercedes! I was referred to Joe from our sourcing department and Joe helped determine the right car for me at a great price. I wasn't in the market Mercedes! I was referred to Joe from our sourcing department and Joe helped determine the right car for me at a great price. I wasn't in the market for a Mercedes, but Joe convinced me that for a luxary car, it was the best option. No one came close to Joe's price. Joe delivered the car to my office and had all of the paperwork ready to sign. The process was starighforward and there were no hidden fees or games. More

Great experience working with Joe Obrien and getting set up in another lease program, great customer service and love the new dealership. I would recomend the service you provide to others up in another lease program, great customer service and love the new dealership. I would recomend the service you provide to others More

Joe O'Brien was our first contact at Fletcher Jones Ontario. Joe welcomed me and my family with open arms. He was able to help us purchase the car of our dreams. The entire Fletcher Jones family has Ontario. Joe welcomed me and my family with open arms. He was able to help us purchase the car of our dreams. The entire Fletcher Jones family has embraced our family and we have been happy to recommend our friends and family to purchase from them. The only requirement, they had to work with Joe! His personal touch to the entire transaction and beyond has been wonderful. We purchased our S550 in September and they have invited us to be guest at many of their sponsored event and they continue to treat us like family. Joe is highly recommended by the Taylor family and the overall rating represents our continuous service and relationship with Joe O'Brien and the Fletcher Jones Ontario family. BTaylor More