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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,278 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,278 reviews

February 06, 2013

I worked with both Joe O'Brien and Chris Alcocer, both are great people. Joe is the actual internet sales Manager and he has the heart of a teacher. Joe took the time to school me on what to look for More

by ddels41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
February 05, 2013

Joe O'Brien is the best if you are looking for a new Mercedes! I was referred to Joe from our sourcing department and Joe helped determine the right car for me at a great price. I wasn't in the market More

by JimKap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 04, 2013

Great experience working with Joe Obrien and getting set up in another lease program, great customer service and love the new dealership. I would recomend the service you provide to others More

by RandyEllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 30, 2013

Joe O'Brien was our first contact at Fletcher Jones Ontario. Joe welcomed me and my family with open arms. He was able to help us purchase the car of our dreams. The entire Fletcher Jones family has More

by Betty Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 25, 2013

Joe was awesome! He found the CPO I was looking for that other dealers just couldn't find within 24 hours of our first contact. Thanks Joe! I LOVE LOVE LOVE my baby Benz! More

by Mrhay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 24, 2013

This dealership is so conveniently located. Everyone is friendly and helpful. I like that i wasn't pressured and that I felt vey happy with the service I received. I will surely buy another Mercedes from More

by Dar62s
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
January 24, 2013

Got a great deal buying our convertible through Joe and will certainly be back in the future. As well Joe became a real friend in the process. More

by Rniven41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Obrien
January 24, 2013

My wife found the ML 350 on the Mercedes of Ontario website so we called Joe and set up an appointment. Joe O'Brien is a true professional. He is honest, dependable and a real pleasure to deal with. More

by Desert Rat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 24, 2013

tTHE CUSTOMER SERVICE WAS OUTSTANDING, THEY TREATED ME WITH RESPECT AND THEY TOOK TIME TO UNDERSTAND MY NEEDS. I MEET THE STAFF AND THEY ALL HAVE BEEN VERY FRIENDLY. MY SALE PERSON WAS OUTSTANDING - I WOU More

by emerald818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
January 24, 2013

Joe O'Brien will treat you like he wants your business for life. Great guy, great experience, completely painless. Thank you Mercedes, Thank You Joe More

by Pjjbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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