Mercedes-Benz of Ontario

My experience working with Joe O'Brien was exceptional. He was extremely patient with me and not once did I feel like I was pressured or not "heard". I am the type of person with many questi exceptional. He was extremely patient with me and not once did I feel like I was pressured or not "heard". I am the type of person with many questions and I need answers - He answered every question I had and if I did not understand he'd explain another way. I was comparing 2012 and 2013 C250's - we looked at a few different cars. I knew exactly what I wanted and he found it! Thank you Joe! You can bet that when I hear of someone looking to purchase a Mercedes I'll give them Joe's number. More

Joe is a pro and very personable. He really knows Joe is a pro and very personable. He really knows Mercedes products and can differentiate the advantages of one model over another. During the time Joe is a pro and very personable. He really knows Mercedes products and can differentiate the advantages of one model over another. During the time I spent with him he demonstrated how Mercedes holds its value over other cars. More

I worked with both Joe O'Brien and Chris Alcocer, both are great people. Joe is the actual internet sales Manager and he has the heart of a teacher. Joe took the time to school me on what to look for both are great people. Joe is the actual internet sales Manager and he has the heart of a teacher. Joe took the time to school me on what to look for no matter where I was looking to buy. This was my first Mercedes Benz vehicle and it felt good to have someone sit down and explain the benefits of a CPO vs a non-CPO. The dealership is clean,comfortable and everyone seemed to be friendly. Chris worked hard to get me the deal that I wanted and never lost patience even when I sent him back time after time with my offer. This dealership seems to operate with integrity and treats their customers well so i give them two thumbs up. More

Great experience working with Joe Obrien and getting set up in another lease program, great customer service and love the new dealership. I would recomend the service you provide to others up in another lease program, great customer service and love the new dealership. I would recomend the service you provide to others More

Joe O'Brien is the best if you are looking for a new Mercedes! I was referred to Joe from our sourcing department and Joe helped determine the right car for me at a great price. I wasn't in the market Mercedes! I was referred to Joe from our sourcing department and Joe helped determine the right car for me at a great price. I wasn't in the market for a Mercedes, but Joe convinced me that for a luxary car, it was the best option. No one came close to Joe's price. Joe delivered the car to my office and had all of the paperwork ready to sign. The process was starighforward and there were no hidden fees or games. More

Joe O'Brien was our first contact at Fletcher Jones Ontario. Joe welcomed me and my family with open arms. He was able to help us purchase the car of our dreams. The entire Fletcher Jones family has Ontario. Joe welcomed me and my family with open arms. He was able to help us purchase the car of our dreams. The entire Fletcher Jones family has embraced our family and we have been happy to recommend our friends and family to purchase from them. The only requirement, they had to work with Joe! His personal touch to the entire transaction and beyond has been wonderful. We purchased our S550 in September and they have invited us to be guest at many of their sponsored event and they continue to treat us like family. Joe is highly recommended by the Taylor family and the overall rating represents our continuous service and relationship with Joe O'Brien and the Fletcher Jones Ontario family. BTaylor More

I was introduced to Joe after inquiring about a GL 450 advertised on the Fletcher-Jones of Ontario website.Joe immediately arranged an appointment for a test drive. He was very friendly and made me feel a advertised on the Fletcher-Jones of Ontario website.Joe immediately arranged an appointment for a test drive. He was very friendly and made me feel at home. The next thing I knew; I had a pen in hand signing documents to purchase the car of my choice. The purchase process lasted a bit longer that I expected but Joe went over and beyond by providing me with a free meal while my car was being detailed. I also noticed Joe was very meticulous regarding the documents making sure everything was complete. My overall experience was great and I got a good deal too!! More

Got a great deal buying our convertible through Joe and will certainly be back in the future. As well Joe became a real friend in the process. will certainly be back in the future. As well Joe became a real friend in the process. More

Excellent service. Friendly, no pressure sales I highly Excellent service. Friendly, no pressure sales I highly recommend him . He will not waste your time at all and get you a great deal quickly Excellent service. Friendly, no pressure sales I highly recommend him . He will not waste your time at all and get you a great deal quickly More

Joe was awesome! He found the CPO I was looking for that other dealers just couldn't find within 24 hours of our first contact. Thanks Joe! I LOVE LOVE LOVE my baby Benz! other dealers just couldn't find within 24 hours of our first contact. Thanks Joe! I LOVE LOVE LOVE my baby Benz! More