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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,285 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,285 reviews

October 08, 2013

This dealership is phenomenal! Mike in service is truly genuine and really looks out for his customers! I will not buy or take my car for service anywhere else!!! They have truly exceeded my expectations! More

by budsmomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
October 03, 2013

From the reception to closing the deal, every one was very friendly and helpful Duke, our sales consultant, understood our needs and expectations and he met them. The Finance manager was great and More

by cariadg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 27, 2013

It was a good car leasing experience. Duke showed me several different cars and went through the buy/lease options with me. He did not over pressure me and when I made my decision he was quick to act an More

by sbader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Plunkett
August 25, 2013

This was one of the most positive buying experience I have ever had. Sales Consultant Morris Palmore was extremely knowledgeable and professional. He was able to help me find the exact vehicle I was lo More

by charro28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 19, 2013

The dealership was very accomodating and really made us feel welcome. We arrived at 6:30 PM on a Sunday. They were officially closed but Bryan set us up with Duke Troung who showed us the vehicles, answe More

by srefirme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duke Troung
July 30, 2013

just bought here last saturday price is ok ...i ask jo if he could throw me some rubber mat ...but he said i need to buy it at cost at $112 dollars ...come on you bought a $34,000 car and put down a $15,000 More

by karlgab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
July 05, 2013

I initially went to the dealership for a quote on my S430's value. I had no expectation of finding a replacement Mercedes that would meet our needs (we needed an SUV with towing and a powerful engine). More

by dawnlarsen370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 04, 2013

Ming was an excellent sales consultant. He made me and my family feel at home when he toured the place to us. He took an extra mile by providing us great customer service. He went above and beyond on what we More

by Ladyviolet87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 25, 2013

Michael Georgie has given my husband and I the best experience by far from any car dealership we have ever encountered. He was very honest, friendly, and helpful. We went in without the anticipation of More

by artr433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 23, 2013

Ming Marcum, provided an excellent Service Solution creating a pleasant car purchasing experience for my wife and I. Ming was very knowlegable about all aspects of the Mercedes Benz while demostrating More

by winwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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