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Mercedes-Benz of Ontario

Ontario, CA

4.8
1,278 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
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3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,278 reviews

February 11, 2014

I just purchased my Mercedes CLA from here last night and had one of the most memorable and pleasant car purchasing experiences ever. Most of the experience was due to the above and beyond service that my sa More

by aochoco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 08, 2014

Michael Georgie made by car buying experience amazing! He went above and beyond to get the car I was looking for. Being a first time buyer, I appreciated how knowledgeable, honest, and how he kept constant c More

by EReaber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 04, 2014

Every time I come in to receive service at MB of Ontario I have an incredible experience. Everyone truly makes a point to make you as the client feel welcomed and valuable. Everyone is very thorough at expl More

by JGOODS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Dail
February 02, 2014

Very quick service, in at 9:20 returned at 2:30, used the shuttle service and Drop off and P/U drivers were extremely friendly. More

by markrbates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
January 29, 2014

Saturday, January 25th, I took my car in to have it serviced. I owed a 320 CLK for the past 10 years. My service adviser, Mikel Doehla was exceptional as always, always being courteous, helpful, kno More

by manzanita1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marcus martin, Mike Doehla
January 29, 2014

VERY EXCELLENT JOB ON MY CLASSIC 560SL. runs great PATTY VERY EXCELLENT JOB ON MY CLASSIC 560SL. runs great PATTY WAS EXCEPTIONAL I FELT AT HOME I WOULD LIKE TO COME BACK AGAIN AND AGAIN More

by victor1786
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patty Dail
January 18, 2014

I had a little mix up with financing but over all experience was exceptional . Every one was very friendly and helpful, I will recommend this dealership to all my friends. Thank you , Mrs Sharon Hol More

by Sharonwalnut
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Walker
December 29, 2013

Michael Georgie was my salesperson and his knowledge of the car, and his manner with me and my family was nothing short of exceptional. I felt that throughout the process he was being completely honest and More

by Tigrh8r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 25, 2013

I was trying to buy a new ML350 Bluetec before Christmas and I am glad I met Joe O'Brien, the Fleet Internet Director and made the deal here at Mercedes-Benz of Ontario yesterday. Joe is kind and informativ More

by QINGBluetec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Salcido
December 23, 2013

I called to notify service dept. that we were being towed over 100 miles to the center. They were very understanding and helpful. When we arrived everything was in place to process our repair. I would have l More

by 123marge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Montoya
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