Mercedes-Benz of Ontario

service experience I needed service on two of my vehicles both vehicles were serviced and even allowed to leave one of my vehicle over night . I was given special atten I needed service on two of my vehicles both vehicles were serviced and even allowed to leave one of my vehicle over night . I was given special attention to my problem and even had the mechanic come out and explained the problem in detail, you can't ask for more than that. More

Personality Plus Patty is amazing, as a person she is warm, friendly and professional. She is a great addition to the MB family and very knowledgable as far as what an Patty is amazing, as a person she is warm, friendly and professional. She is a great addition to the MB family and very knowledgable as far as what and when needs to be serviced. She not only explained what I needed but why and how it benefits me as well as the longevity of my car. More

schedule maintenance Exceptional friendly customer service. A very welcoming atmosphere place. The associates greet you with a sincere smile when they run into you. I h Exceptional friendly customer service. A very welcoming atmosphere place. The associates greet you with a sincere smile when they run into you. I have been in other Mercedes dealers, they just don't have such friendly service. Keep up the good work. More

Always a great experience I've went in twice, One time for my service, and the other time was for my dashboard screen, as it was not working properly. My service advisor Chris I've went in twice, One time for my service, and the other time was for my dashboard screen, as it was not working properly. My service advisor Chris is great!! Thank you Chris! Always making sure, we as the clients are always taken care of. Quick service, always in and out in no time. Highly recommend MB of Ontario! More

Best car buying experience I have bought many cars before, but this was my first Meredes Benz purchase. The experience was totally different and great. There was no pressure at I have bought many cars before, but this was my first Meredes Benz purchase. The experience was totally different and great. There was no pressure at all to buy a car. I was able to take my time and in the end placed a special order on a CLA. Marques was very professional and thorough all along the way and was very prompt in giving me updates whenever I requested. The sales team and the treatment I got in the dealership was top notch. I have not used the service yet, so I cannot speak to their Service department yet. More

DO NOT SHOP HERE!!!!! DO NOT SHOP AT MERCEDES OF ONTARIO!!!! DO NOT BUY FROM HERE!!! GO TO WALTERS MERCEDES OF RIVERSIDE FOR EXCELLENT CUSTOMER SERVICE! I AM A CONTINUED MERCEDES OWNER! I HAVE ALWAYS BOUGHT F DO NOT BUY FROM HERE!!! GO TO WALTERS MERCEDES OF RIVERSIDE FOR EXCELLENT CUSTOMER SERVICE! I AM A CONTINUED MERCEDES OWNER! I HAVE ALWAYS BOUGHT FROM WALTERS BUT TRIED TO GIVE THIS DEALERSHIP A CHANCE. I ALWAYS BUY TWO VEHICLES AT A TIME ABOUT EVERY 3 TO 5 YEARS. I BUY MY VEHICLES IN FULL AND USUALLY PAY ON ONE. I PURCHASED TWO VEHICLES HERE ON 6/22/14 IN THE TOTAL OF $82,419.27!!!! ONE OF THE VEHICLES WAS SUPPOSE TO BE CERTIFIED AND IN LESS THAN A MONTH I HAVE HAD TO BRING THE VEHICLE TWICE FOR BRAKE REPLACEMENTS! AND ENGINE LIGHT/ GAS ISSUES! I TRIED TO SPEAK TO THE GENERAL MANAGER TED MORENO AND SEE IF HE WOULD LET ME SPEND MORE MONEY HERE TO JUST UPGRADE TO A VEHICLE THAT HAS NO ISSUES AND HE HAD THE NERVE TO SAY I DROVE IT OFF THE LOT AND ITS MY PROBLEM! AND THAT THE ONLY WAY HE WOULD TAKE THE CAR I BOUGHT FROM HIM LESS THAN A MONTH AGO WOULD BE IF I TOOK A LOSS OF $5000!!!!! AFTER I JUST PURCHASED TWO VEHICLES HERE AND WAS WILLING TO SPEND ANOTHER $10,000 TO UPGRADE!!!!!! EVEN WHEN I WENT TO DEALERSHIP THEY HAD ANOTHER NEW MANAGER NAMED AYDA SPEAK WITH ME AND HE ACTUALLY SLAMMED HIS HANDS AND RAISED HIS VOICE AT ME AND TOLD ME WHAT DO I WANT FROM HIM!!! THAT I WASNT TELLING HIM WHAT I NEEDED!! I HAVE NEVERRRRRRRR BEEN SO DISRESPECTED FROM A MERCEDES COMPANY UNTIL NOW!! I KNOW SEVERAL BUSINESS OWNERS AND CITY MANAGERS AND WILL MAKE SURE I SPREAD THE WORD ON MERCEDES OF ONTARIO!!! I WILL BE CONTACTING WALTERS MERCEDES OF RIVERSIDE AND WILL TRADE IN THE GARBAGE VEHICLE THAT MERCEDES OF ONTARIO SOLD ME!!!!! READ THE REVIEWS PEOPLE AND SEE THAT CUSTOMER SERVICE HERE IS A CONSTANT ISSUE!!! THIS DEALERSHIP DOES NOT CARE ABOUT HAVING RETURNING VALUED CUSTOMERS!!! THEY JUST WANT TO MAKE THEIR QUOTA!!! DO NOT BUY HERE!!!! I REPEAT DO NOT BUY HERE!! I HAVE NEVER WRITTEN A REVIEW IN MY LIFE BUT I FEEL OBLIGATED TO WARN MY FELLOW MERCEDES OWNERS AND BUYERS ABOUT THIS HORRIBLE DEALERSHIP!!!! THEY ONLY WANT YOUR MONEY! NOT YOUR VALUED DEDICATION TO THEM!!!!!! TED MORENO IS THE GENERAL MANAGER!!! WARNING HE WILL STEAL FROM YOU! AYDA IS A NEW MANAGER AND WILL TALK TO YOU LIKE A SCORNED CHILD! DO NOT BUY!! CONTACT THE FRIENDLY SERVICE AT WALTERS MERCEDES OF RIVERSIDE! I HAVE BOUGHT SEVERAL VEHICLES THERE FOR SEVERAL YEARS AND THEIR SERVICE CONTINUES TO CARE FOR THEIR CLIENTS AND MAKING RELATIONSHIPS FOR YEARS TO COME! More

Great experience It was possibly the best car experience ever. Addi and Trevor went out of there way to help me out and I couldn't be happier with my new car! It was possibly the best car experience ever. Addi and Trevor went out of there way to help me out and I couldn't be happier with my new car! More

Service Jorge was outstanding always providing great customer service. Will always recommend him to friends and family. He always makes sure we have a thoroug Jorge was outstanding always providing great customer service. Will always recommend him to friends and family. He always makes sure we have a thorough understanding of the work needed. Thank you Jorge More

The best overall experience i have ever had with mercedez Jorge is definite politely, confident, polite, profession and cares a great deal about his customer. This was my first time visiting this dealership. Jorge is definite politely, confident, polite, profession and cares a great deal about his customer. This was my first time visiting this dealership. I was treated with such warmth, respect and a high level of professionalism by Mr. Montoya . I will be returning there for my next service. the facility is A+ and the staff is very friendly. I also observed the service manager who was outside greeting every one as they arrive. He was well groomed and full of genuine smile. Sandra Gray More