Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Ontario
Ontario, CA
1,279 Reviews
By the early 1990s, Ted Jones had a clear vision of the expansion direction he wanted his business venture to take, and in 1991, he purchased a bankrupt luxury auto dealership in the affluent community of Newport Beach setting his plan in motion to create one of the Nation's largest Mercedes-Benz center. After completing construction, and fine-tuning the operation to run like a Swiss watch, he has applied the same business principles to the additional dealerships that make up the Fletcher Jones Fine Family of Dealerships, today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Filter Reviews by Keyword
By Type
Showing 1,279 reviews
January 07, 2025
If you are looking for an exceptional experience in your car shopping journey. I would recommend going down to Fletcher-Jones Mercedes Benz in Ontario, CA. They have some of the best sales team members I car shopping journey. I would recommend going down to Fletcher-Jones Mercedes Benz in Ontario, CA. They have some of the best sales team members I recommend speaking with Sales rep, Daniel Li. He's amazing and great spirited person. I can't say thank you enough!!! Satisfied first time customer and you will see me again in the Future. More
by Fayetrotter1
Employees Worked With
Daniel Li and Michael G.
January 04, 2025
I recently had the pleasure of working with Danny at the Mercedes dealership and I must say, he truly went above and beyond to make sure I had a great experience. From the moment I walked in, he was friendl Mercedes dealership and I must say, he truly went above and beyond to make sure I had a great experience. From the moment I walked in, he was friendly, knowledgeable, and eager to help. Danny took the time to listen to my needs and preferences, and he worked hard to find me a great deal on a new Mercedes. He was patient and answered all of my questions, making sure I Understood and felt comfortable. Not only was Danny a great salesman, but he also made me feel like a valued customer. He treated me with respect and courtesy, and I never felt pressured or rushed into making a decision. Overall, my experience with Danny B at the Mercedes dealership was fantastic. I highly recommend working with him if you're in the market for a new car. Thank you, Danny, for your help and excellent service! More
by korman88
Employees Worked With
Andrew Jorgensen , Danny Batami
December 30, 2024
When I bought my first Mercedes here, I knew that I would be returning. This past weekend I returned to buy and sell a car. They make the process so seamless and hassle free. Every staff member is polite and be returning. This past weekend I returned to buy and sell a car. They make the process so seamless and hassle free. Every staff member is polite and attentive. I look forward to more years coming back! More
by Steven
Employees Worked With
Miguel Perez, Addi Mimi, Tony Garcia, Hossam Elayoty
