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Mercedes Benz of Omaha
Omaha, NE
278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 278 reviews
January 20, 2022
5,600$ charge for fixing a problem that took 2 weeks with zero communication from staff about when the vehicle is ready. 2 weeks of driving unsafe loner vehicle unable to drive in winter weather. After 2 wee zero communication from staff about when the vehicle is ready. 2 weeks of driving unsafe loner vehicle unable to drive in winter weather. After 2 weeks wait, I picked my car looking dirty and messy outside and inside. So much for luxury vehicle service and experience..... More
by Lana Smith
Employees Worked With
Mercedes Service department
December 30, 2021
From start to finish our experience was great. We knew what we were looking for and the entire experience was a breeze. Thank you Mercedes Benz of Omaha for superb customer service and for getting me and what we were looking for and the entire experience was a breeze. Thank you Mercedes Benz of Omaha for superb customer service and for getting me and my family in our new vehicle. More
by Twirlgrl24
Employees Worked With
Nate
December 17, 2021
I bought my second car from Mercedes of Omaha two weeks ago and was so happy with the service from Chris. He is so friendly and helpful to get the best car for you. Their service is really A class and giv ago and was so happy with the service from Chris. He is so friendly and helpful to get the best car for you. Their service is really A class and give you just trust and pleasure. Would certainly recommend Mercedes of Omaha... More
by Mehmet Akkaya
Employees Worked With
Chris Rath and Larry
September 01, 2021
I came up from New Orleans disbursed from Hurricane Ida to be with some family in Omaha. I had my Active Brake Assist message come on while on the way up. I called and was able to get an appointment during to be with some family in Omaha. I had my Active Brake Assist message come on while on the way up. I called and was able to get an appointment during the pandemic time for the day I was going to be in Omaha with no problem. The lady that set my appointment, I failed to catch her name, but she was very kind and friendly. I arrived and was greeted by the service advisor, Brooke Bruner. She also was very kind and welcoming. I told her why I was there and she was great in getting my car in the back with the techs immediately. She also noticed my car was dirty and asked if I wanted it washed while it was there. This is 5 star treatment! Excellence job MB of Omaha! Especially for someone coming from out of town from an emergency. More
by Scotty H
Employees Worked With
Brooke Bruner
May 08, 2021
Would keep all women away from salesman Bill as he made extremely inappropriate comments. Furthermore, not only did the dealership quote me only $1000 for my trade-in, but lied to me about our agreed upon extremely inappropriate comments. Furthermore, not only did the dealership quote me only $1000 for my trade-in, but lied to me about our agreed upon price and tried to charge me $2000 more. Please stay away at all costs! More
by Stay away from this place!
Employees Worked With
Bill
March 26, 2021
The entire team was exceptional. The process was very smooth, convenient and super easy. I will definitely recommend to anyone who is looking to buy Mercedes. smooth, convenient and super easy. I will definitely recommend to anyone who is looking to buy Mercedes. More
by hariysh
Employees Worked With
William Sutton, Nathan, Pat & Mike
