Mercedes Benz of Omaha

I had an EXCELLENT experience at MB of Omaha! My sales associate, Mr. Chris Rath, offered a comfortable experience with both excellent knowledge about the vehicle as well as a personable meeting My sales associate, Mr. Chris Rath, offered a comfortable experience with both excellent knowledge about the vehicle as well as a personable meeting my schedule (even on his day off). This was my very first MB and I would highly recommend MB of Omaha to anyone searching for a new vehicle--just be sure to ask for Chris when looking--he is the beast! More

Friendly & helpful service and sales staff! My service advisor Chrissy is a pleasure to work with and I always know that everything will be done right! My service advisor Chrissy is a pleasure to work with and I always know that everything will be done right! More

Mark was extremely helpful, knowledgeable, and polite throughout the entire process. I was not left waiting very long while my vehicle was being serviced. Overall I had a pleasant experience at Mercedes- throughout the entire process. I was not left waiting very long while my vehicle was being serviced. Overall I had a pleasant experience at Mercedes-Benz of Omaha. More

Jon Ellingson is my usual service advisor. He is very good and I recommend him most highly. He is very good and I recommend him most highly. More

My Service Advisor Chris is extremely professional and knowledgeable! He is always communicating the latest update on my car! knowledgeable! He is always communicating the latest update on my car! More

I had a great experience with Chrissy, she is amazing to work with. Transparency and honesty is hard to find now a days. work with. Transparency and honesty is hard to find now a days. More

Great people in service department who explain items well and make their clients feel welcome and comfortable. and make their clients feel welcome and comfortable. More

Jon Ellingson is my service advisor, and he is always fabulous to work with! I recommend him most highly! fabulous to work with! I recommend him most highly! More

Drew was my sales person. He went far beyond the call of duty to help me He went far beyond the call of duty to help me More

My car was taken to the shop on Friday. On Monday I gave them an ok to change the sensor which was in stock at the dealership. On Tuesday I texted the service rep 4 times, called twice and On Monday I gave them an ok to change the sensor which was in stock at the dealership. On Tuesday I texted the service rep 4 times, called twice and left a voicemail but never got to speak with anyone. On one call the phone rang and rang forever without being answered. I emailed the general manager and got an automatic out-of-office reply saying he was out and would reply if a reply was needed. The auto-reply did not include the name or contact info of anyone to contact in his absence. He still hasn't contacted me and it's been over a week. The dealership used to wash the cars when they were in for service but I guess they don't do that anymore since my car was returned dirty. I like my Mercedes but will not purchase another one unless a better dealership is opened in Omaha. More