Mercedes-Benz of Oklahoma City - Service Center

B Service When I went to pick up my car following B service, the attendant had a minor accident breaking my passenger side mirror and placing a dent in the door When I went to pick up my car following B service, the attendant had a minor accident breaking my passenger side mirror and placing a dent in the door. Even though I was provided a vehicle for the four days my car was in repair, it was an inconvenience for which I feel some form of compensation is due. My service advisor was to discuss this topic with service manager upon his return. I have not been contacted about the matter. More

Excellent Dealership! The new facility is fantastic and anytime I’ve brought my car in for service, it has always been fixed right the first time. Wouldn’t trust anyone else with my Mercedes. anytime I’ve brought my car in for service, it has always been fixed right the first time. Wouldn’t trust anyone else with my Mercedes. More

Tire Purchase I chose to purchase 4 tires for my 2014 CLA250 from the dealership because the incentive of $150 off the price for four tires made the total cost more I chose to purchase 4 tires for my 2014 CLA250 from the dealership because the incentive of $150 off the price for four tires made the total cost more attractive than from a "tire store". All went well until I got ready to pay for the tires and alignment by check. I was informed by my service advisor the dealership no longer accepted checks as payment. I should note no where on any service advisor's desk was there any notice the dealership did not accept check as payment. The solution offered was (a) pay by credit card or (b) the dealership would drive me to a bank and I could get cash. I wasn't thrilled with option A and option B reminded me of a little boy getting money to buy candy or a toy. Though not thrilled I used my credit card (had I wanted to use a credit card I would have done so in the first place). I wonder what the outcome would have been if I didn't have a credit card, or if my bank was an out of state bank? Put the old tires back on? Now, I must transfer the money from the account I was going to use for the tire purchase to the account I use to pay my credit card statement. I'm not sure if I'll be back for a service work, but if I do, I'll bring cash. More

Probably the professional employees in the state of Oklahoma. They act swiftly to concerns. I strongly recommend this dealer shop to anybody looking for a good and sincere sale men in the car purchase Oklahoma. They act swiftly to concerns. I strongly recommend this dealer shop to anybody looking for a good and sincere sale men in the car purchase business More

From the time I arrived the team worked my issues and found the problem. Service was done in a very timely manager and I was informed of what they were doing to repair it..The entire event was great. found the problem. Service was done in a very timely manager and I was informed of what they were doing to repair it..The entire event was great. More

You had no problem taking a check on 5 mercedes my girlfriend and I have purchased from you but you wont take a check on service. Unbelievable!!!!!! girlfriend and I have purchased from you but you wont take a check on service. Unbelievable!!!!!! More

We have been to Mercedes Benz service Department twice now and wouldn’t change a thing. Outstanding Service. We dealt with Marlene both times and she is wonderful always kept us updated. now and wouldn’t change a thing. Outstanding Service. We dealt with Marlene both times and she is wonderful always kept us updated. More

Service always the best. Your entire team is the best. George Nicholson is my service representative and always takes care of our service needs. Thanks George Nicholson is my service representative and always takes care of our service needs. Thanks More

Service review Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but Jesse and Frank were great as they are every time I bring my MB in for service. I have bought several new cars and SUV's from a variety of brands but Mercedes Benz is by far the best. More

They do a wonderful job and give though run down of any issues found. Great experience working with them and will go back for any future issues. issues found. Great experience working with them and will go back for any future issues. More