Mercedes-Benz of Oklahoma City - Service Center

Thank you Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail Bryon and Butch! You always take excellent care of me as well as my car. Your customer service is friendy, professional, and accurate. You never fail to value my time. More

Consistent Excellence in service. Ben is always a pleasure to work with. He knows his job and does it extremely well. Service visits are always straight forward. Cost estimates are Ben is always a pleasure to work with. He knows his job and does it extremely well. Service visits are always straight forward. Cost estimates are accurate. Any unforeseen problems are promptly communicated. I like that Ben will not hesitate to allow me to talk to the technician to get all my questions answered. On a couple of occasions I have come in without an appointment due to a check engine light and each time Ben has been able to accommadate me. It is like visiting family when I come in to the dealership. I would not consider taking my S65 anywhere else for service! More

Ultimate professional Ben Marler has been my service advisor at MB of OKC since approximately 2010. He is always on top of his game. Ben maintains close relationships wit Ben Marler has been my service advisor at MB of OKC since approximately 2010. He is always on top of his game. Ben maintains close relationships with his clients, and always goes above and beyond, especially during unique situations. Ben has always been available to handle my issues. He helped me out of a jam on the highway once one night. Not many employees are willing to help a client after hours, but Ben was. He is a true asset to MB of OKC. More

Super Service Ben Marler always responds promptly to my email or phone calls about getting either of my Mercedes in for service. Ben is attentive when listening to Ben Marler always responds promptly to my email or phone calls about getting either of my Mercedes in for service. Ben is attentive when listening to whatever concern I may have and gets me scheduled in for service promptly. When picking my vehicle up Ben takes the time to explain exactly what maintenance was preformed. More

Service One Can Trust After experiencing other luxury automobile service departments, I can honestly say that Ben Marler has absolutely makes Mercedes Benz service second After experiencing other luxury automobile service departments, I can honestly say that Ben Marler has absolutely makes Mercedes Benz service second to none. His honesty, his friendliness, and his determination to provide the best service is the reason that I consider the Ben Marler Mercedes Benz Service experience truly second to none. It has always been what I consider "sercvice you can trust"! When visiting for service, I ask for no one other than Ben! More

Just great all the way around I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since da I have purchased 5 cars since 2004 and have had the best experience from the purchase to the service. Ben Marler has been my service advisor since day one and has gone over and above to help me with any issue I have. He is very thorough and informative and willing to go the extra mile to help you make the best decisions when servicing your vehicle. I appreciate him always greeting me when I pull up and taking care of whatever my issue may be. And lastly its mostly general maintenance and car detailing as my car never breaks down or has issues. What can you say...its a Benz. More

Owner of 2 Mercedes I have to rave about Ben Marler and his service. I own an 06 E350 and a '12 GLK and overtime I need to get my cars in for their Service Plan, Ben lis I have to rave about Ben Marler and his service. I own an 06 E350 and a '12 GLK and overtime I need to get my cars in for their Service Plan, Ben listens to my concerns about any issue I might be having and is very thorough to find me an answer and get my problem solved. He makes sure my cars are spotless at pickup and my service is timely and tries to save me money when possible, especially on my older E350. I really appreciate him and I am so thankful he is my service rep. My mom also has a GLK and I recommended she switch Service reps to have Ben Marler. He is such a nice guy and very personable. I highly recommend Ben. He is honest and is very respectful. More

incredible service Ben has been my service advisor for over 10 years. He has CONSISTENTLY handled all of my cars for service. Even when he has to deliver news about yo Ben has been my service advisor for over 10 years. He has CONSISTENTLY handled all of my cars for service. Even when he has to deliver news about your repair, he has a way of making it seem not so damaging to the pocketbook. I continue to use MBOKC because of his excellent customer service skills. I don't simply consider Ben my service advisor, but also consider him a friend. More

Dependable and helpful Yes I would recommend this service center and Ben Marler. He has always been very helpful when I was in town to get the service that was convenient Yes I would recommend this service center and Ben Marler. He has always been very helpful when I was in town to get the service that was convenient for me. Any time I had a problem it was taken care of in a timely manner. More

The standard of excellence We appreciate having Ben as our service rep (for many years now). He UNDERSTANDS your problems, has an amazing knack of explaining (most often very c We appreciate having Ben as our service rep (for many years now). He UNDERSTANDS your problems, has an amazing knack of explaining (most often very correctly) what the problem might be, what the solutions are, and keeping you informed as work progresses. Having worked in the parts department years ago, he has an experienced knack of getting all parts needed for your work as soon as possible, and is focused from the time he hits the dealership with respect to getting you the best service possible..........we have seen him RUNNING THROUGH THE DEALERSHIP in pursuit of customer satisfaction many times. Other automobile service organizations need to take a lesson from this guy - he embodies the ideal service rep, and we are proud to both endorse him and to look forward to our next service needs (as long as he continues to be our service rep)! More