Mercedes-Benz of Oklahoma City - Service Center

Service Marlenea is very efficient. Whenever I come in for service I feel very well taken care of! Marlenea goes above and beyond to get me in and out as qu Marlenea is very efficient. Whenever I come in for service I feel very well taken care of! Marlenea goes above and beyond to get me in and out as quick as possible. More

Warranty work They took care of the problem the first time. They always have a loaner ready for us. And the car is always washed and clean when we pick it up. They took care of the problem the first time. They always have a loaner ready for us. And the car is always washed and clean when we pick it up. More

Engine trouble light It took 3 visits for my husband but finally the Engine Light does not stay on! The staff at MB OKC treated him nicely. I didn't hear him complain. It took 3 visits for my husband but finally the Engine Light does not stay on! The staff at MB OKC treated him nicely. I didn't hear him complain. More

excellent service!! All personnel were courteous, nice waiting room that is stocked with drinks (water & coffee), and snacks. Nice seating room. The service advisors tr All personnel were courteous, nice waiting room that is stocked with drinks (water & coffee), and snacks. Nice seating room. The service advisors treats you like you're most important. More

Failure to take care of customer On September 12, 2017, I went to the service center to obtain an estimate for a cracked headlight. The service person I spoke with told me that he w On September 12, 2017, I went to the service center to obtain an estimate for a cracked headlight. The service person I spoke with told me that he would call me with the price to fix it and would check to find out if they could obtain a used one to replace it. I never received a call back from Mercedes of OKC. Subsequently, I have found another Mercedes repair shop to replace it. More

Always a good experience The OKC Mercedes dealership is always a good experience. I truly adore my service advisor. The men who drive you to work are so pleasant too. The OKC Mercedes dealership is always a good experience. I truly adore my service advisor. The men who drive you to work are so pleasant too. More

Great dealership that really cares We had a accident where two of our tires were blown out. The dealership got us roadside assistance, towing service and the use of a loaner vehicle. Th We had a accident where two of our tires were blown out. The dealership got us roadside assistance, towing service and the use of a loaner vehicle. They really care and the best experience we had ever had with a dealership. More

Awesome service in OKC Debra Osborne is my sales representative. I told her what I wanted &, to my surprise, had found exactly what I wanted. George Nicholson is my servic Debra Osborne is my sales representative. I told her what I wanted &, to my surprise, had found exactly what I wanted. George Nicholson is my service representative. He is wonderful! A real class dealership! More

stellar service Always excellent courteous service. Timely and comfortable If I choose to wait for service. Very convenient loaner vehicle and mine always returned cl Always excellent courteous service. Timely and comfortable If I choose to wait for service. Very convenient loaner vehicle and mine always returned cleaned . Just completely satisfied. More

Big concern about my car They went over and above to Germany to find a new programs to fix my problem with my S. O.S button.And was able to get it programmed and fixed.Great J They went over and above to Germany to find a new programs to fix my problem with my S. O.S button.And was able to get it programmed and fixed.Great Job (M/B) of OKC More