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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews

14240 Broadway Extension

Edmond, OK

73103

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851 Reviews of Mercedes-Benz of Oklahoma City

February 13, 2017

A Happy Day Aslan sent me an email saying he thought he had a car that would be a perfect fit for me. I was in the neighborhood and said I would swing by and take More

by WendyJean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aslan Maleki
Feb 13, 2017 -

Mercedes-Benz of Oklahoma City responded

WendyJean, we are so glad that Aslan could make your experience great! We hope you are enjoying your new Acura and don't hesitate to reach out if we can help in any other way!

February 06, 2017

William Simms This guy is all nice on email....and he is rude on the phone. i called him following HIS request....and he goes "Sir, i need your name, phone number, More

by fuermen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
William Simms
Feb 07, 2017 -

Mercedes-Benz of Oklahoma City responded

Thank you for your feedback. We are sincerely sorry for our agent’s attitude on the call and his persistence with trying to obtain your name. I can assure you that we attempt to obtain this information so that we may memorialize the outcome of our conversations with our customers in our dealership CRM as to not cause confusion later on. Nevertheless, I am the department manager and would be pleased to help you out in any way that you desire. My phone number is (405) 488-2640. David Nichols Internet Sales Director

January 22, 2017

Easy Buying Experience At Mercedes-Benz of OKC Jeremy Williams was a breath of fresh air. Not your typical car salesman. He was so easy going, no high pressure tactics and so eager to find just t More

by SUVkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Eixenberger, Jeremy Williams
Jan 23, 2017 -

Mercedes-Benz of Oklahoma City responded

We are so glad that Jeremy could be so helpful! Please reach out to him, or anyone here, if you need help with anything! Thanks for being a part of the MBOKC family.

January 14, 2017

The best car buying experience in my life I have purchased over a dozen automobiles in my life and the experience with OKC Mercedes Benz was the best of all. Brian Koons assisted in my purch More

by Lenskog
Recommend Dealer
Yes
Employees Worked With
Brian Koons
Jan 16, 2017 -

Mercedes-Benz of Oklahoma City responded

We are so glad Brian could help make this a great experience for you! Please be sure to let us or Brian know how we can help in the future!

December 13, 2016

Debra Osborne What a pleasant experience! Debra was extremely knowledgeable in the car I was looking at, and was very patient with my questions and timing. I felt More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne
Dec 13, 2016 -

Mercedes-Benz of Oklahoma City responded

Paul, thank you for the kind words. We will be sure to pass them along to Debra. We are glad your experience here was so fantastic. Don't hesitate to reach out if there is anything else we can help with.

October 24, 2016

Tim Allred has always take care of us. He is a great friend. Great dealership! Friendly easy to deal with. We wouldn't trade anywhere else. The service department gets your vehicle in and out. The service depart More

by Happy in PV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Allred, Ron Clements
Oct 24, 2016 -

Mercedes-Benz of Oklahoma City responded

Thank you for the kind words, we will be sure to pass them on. And please let us know how we can help in the future!

October 19, 2016

Aslan Maleki Aslan made my experience of buying my new Jaguar XE a very special day when I went to pick it up. Just cannot say enough nice things about this dealer More

by RedheadXE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Bondy, Aslan Maleki, Ron Clements
Oct 19, 2016 -

Mercedes-Benz of Oklahoma City responded

Thank you for taking the time to write about your experience at our dealership and with Aslan! Be sure to let us know how we can help in the future!

October 12, 2016

The worst customer service People in there are rude. Not to mention they don't even know the cars they are selling. Scot Sarjeant is the WORST of all. He is rude, not knowledgea More

by fuermen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scot Sarjeant, Scott Sarjeant
Oct 17, 2016 -

Mercedes-Benz of Oklahoma City responded

Thank you for your comments from your recent experience at Mercedes-Benz of Oklahoma City. Please accept our heartfelt apologies and know that we will work hard to ensure we do a better job responding to our customer's needs and answering any questions needed to make well educated purchase decisions. If you would like to discuss your situation in greater detail please feel free to contact our General Sales Manager, Randy Bednar, at your convenience. (405) 488-6255.

Oct 17, 2016 -

fuermen responded

This is a copy - paste reply from other reviews. Nice try. How about you try and get rid of people like Scott. I am NOT the only one that has complains about him. My friend will be writing a review as well.....soon.

September 16, 2016

Excellence In Action. My name is Peter and I just completed a transaction with Mercedes-Benz of Oklahoma City. My Lease Manager was Jeff Trebbien and I give him the highest More

by SL Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Trebbien, Brooke Eixenberger
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

Thank you so much for the kind words, we will be sure to pass them along. Please let us know if there is anything else we can do to help.

September 09, 2016

I applaud Debra!! I join the many customers who have had the pleasure of working with Debra Osbourne. Their reviews, and mine, are filled with pleasantries and recalls More

by jefejuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debra Osborne, Lance McHenry
Feb 08, 2021 -

Mercedes-Benz of Oklahoma City responded

We are so glad you had a wonderful experience with our team and dealership and truly appreciate the kind words. We look forward to helping you in the future.

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