Mercedes-Benz of Oklahoma City

Service MIchael was professional and helpful during my service time. He kept me well informed and updated while my vehicle was being serviced. Overall it was MIchael was professional and helpful during my service time. He kept me well informed and updated while my vehicle was being serviced. Overall it was good experience. More

Twice my radio antenna broken by car wash Took my 600SL in for a oil change. Upon pick up, Advisor said the radio antenna got bent and broken in the car wash. Said a new mast was ordered. Afte Took my 600SL in for a oil change. Upon pick up, Advisor said the radio antenna got bent and broken in the car wash. Said a new mast was ordered. After 10 days of not hearing the part had arrived, was told it was coming from Germany and would take much longer. After 3 weeks I called again. Was told part was in, but could not be found. However, another mast could be had the next day. So much for the part coming from Germany. Car wash also broke the antenna on my 300 SDL a couple years earlier. More

Very professional and friendly! I had an appointment for the 60,000 mile check on my wifes ML 350. I was promptly greeted and every aspect of the the major maintenance went perf I had an appointment for the 60,000 mile check on my wifes ML 350. I was promptly greeted and every aspect of the the major maintenance went perfectly. Scott kept me appraised of the status throughout the service and I was impressed with how friendly and helpful everyone was. Jon Phelps More

thanks as always everybody was a big help with checking me in, keeping me informed on the progress of my vehicle, nice area to wait for completion. as always everybody was a big help with checking me in, keeping me informed on the progress of my vehicle, nice area to wait for completion. More

Marlenea Steffens ROCKS! she goes above and beyond to make sure that the issues your sprinter has are taken care quickly and effeciently. Your service department is v ROCKS! she goes above and beyond to make sure that the issues your sprinter has are taken care quickly and effeciently. Your service department is very knowlegable as well. More

Mercedes Review As always everything was Perfect!!!! Great Service and accommodations! I was early for my appointment and Scott took care of things and got me off As always everything was Perfect!!!! Great Service and accommodations! I was early for my appointment and Scott took care of things and got me off to work on time! More

Oil Change Is it part of an oil change to check the other fluids, like the windshield washer and antifreeze coolant? Because neither was done on my last visit? Is it part of an oil change to check the other fluids, like the windshield washer and antifreeze coolant? Because neither was done on my last visit? More

First Class Service, Consistency + Love the Perks I am driving my second Mercedes. The first one I drove from 2013-2016. I purchased another GL450 (used) in November 2017. I brought my second one i I am driving my second Mercedes. The first one I drove from 2013-2016. I purchased another GL450 (used) in November 2017. I brought my second one in a few weeks ago because the rear tires needed to be changed out prematurely. My service advisor was polite and helpful. The problem was peculiar, and I wasn't charged for the tire change. I am confident that they will track what happened and look into it further if it happens again. The men who hang around in the intake area are kind and helpful. I enjoy driving a brand new Mercedes while mine is getting serviced. Frank has helped in this capacity for many years and he is great. The dealership also has a very comfortable waiting room with snacks and coffee. I had my young son with me when I picked up my car and he was starving so the snacks were such a help during the few minutes they retrieved my car for me. I think it also speaks well of management that the faces I recognize have been there all along. More

Good job on difficult task I had some issues with the wood on my dash. Dealership worked very hard to make sure the new wood perfectly matched the existing and was installed cor I had some issues with the wood on my dash. Dealership worked very hard to make sure the new wood perfectly matched the existing and was installed correctly. The results are beautiful. Thanks for the good work! More

Extra mile I drove a hundred miles to have service work performed at Mercedes Benz of OKC. It was worth the drive to have a experienced technician and service de I drove a hundred miles to have service work performed at Mercedes Benz of OKC. It was worth the drive to have a experienced technician and service department do their best to solve my service issues. Thanks again. More