Mercedes-Benz of Oklahoma City

Great Service! It was a pleasure to have George take care of my routine service and tire replacement. MBOKC has always provided me with exceptional sales, service a It was a pleasure to have George take care of my routine service and tire replacement. MBOKC has always provided me with exceptional sales, service and support! More

AMAZING STAFF EQUALS AMAZING SERVICE This was my second time coming to the Mercedes-Benz dealership of Oklahoma City. Both times I have been wowed by the great service, and attitudes of a This was my second time coming to the Mercedes-Benz dealership of Oklahoma City. Both times I have been wowed by the great service, and attitudes of all I’ve come in contact with. Thank you for taking great care of our Sprinter and making me fill so comfortable while I wait, which has never been long! Amazing Staff Equals AMAZING SERVICE, and y’all provide this every time! 😊 Tina Symonds Spouse to a U.S. Army Solider 🇺🇸 More

Fantastic Service I recently brought my Mercedes in for a routine service. I love how quickly I’m taken care of when I arrive. My experiences here have always been posi I recently brought my Mercedes in for a routine service. I love how quickly I’m taken care of when I arrive. My experiences here have always been positive. More

Service appt Very pleasant experience. The staff was friendly and helpful. I had 2 bad tires so thankful they caught that. Like the new location. Michael Challis w Very pleasant experience. The staff was friendly and helpful. I had 2 bad tires so thankful they caught that. Like the new location. Michael Challis was very nice to work with. More

Great Experience Marleanea was very professional and great to work with. The service was for the seat bag recall campaign. The long term problem with an infrequent ch Marleanea was very professional and great to work with. The service was for the seat bag recall campaign. The long term problem with an infrequent chime was eliminated with an electronics update. Carl the german vehicle tech talked to me regarding the access control module and why it was removed by a recall campaign. All is now well. Thank You. John Verhey Traverse City, MI More

Service visit Very efficient and helpful. The vehicle was properly diagnosed and managed. The service was courteous and timely. I highly recommend it. I would giv Very efficient and helpful. The vehicle was properly diagnosed and managed. The service was courteous and timely. I highly recommend it. I would give the dealership an”excellent” rating. More

Wonderful! Lance is great! He’s professional, knowledgeable and personable. He always comes through and does what he says he’s going to do. I’ve purchased seven Lance is great! He’s professional, knowledgeable and personable. He always comes through and does what he says he’s going to do. I’ve purchased seven Mercedes here and will continue to do so because of my outstanding sales and service experiences. More

very happy Both Brenden and the service department as a whole took excellent care of us and our needs. We service all of our Mercedes needs through this location Both Brenden and the service department as a whole took excellent care of us and our needs. We service all of our Mercedes needs through this location More

Great folks. Great experience. I haven’t experienced an anything like this dealership. The folks are friendly. No one avoids you so that you so that there is someone always checking I haven’t experienced an anything like this dealership. The folks are friendly. No one avoids you so that you so that there is someone always checking on you to ensure we’re being tended. The facility has everything available as far as beverages and snacks while waiting for service. We have been impressed by every experience with this group of fine people at MBOKC. Thanks More

Great experience I could not have been any more pleased with the service from your team. I was driving a relativity new RV cross country when the power steering sudden I could not have been any more pleased with the service from your team. I was driving a relativity new RV cross country when the power steering suddenly went out. After a tow-in from the MB Service Call Center I spent the night in my camper on the lot. Your advisor, Marlenea continued to check in with me on my cell long after the dealership closed to make sure I had arrived. She even suggested I be dropped off under the tents as a hail storm was expected and I had solar panels on the roof. I was ushered in first thing the following morning and Paul immediately saw the problem. All it was was a loose hose and I was on the road in about an hour. I am not real happy that MB apparently knew this was an issue and the problem could have been avoided by an advance recall notice, I was very pleased with the way the problem was resolved however. I could not have been any happier with the attention paid to my situation and felt that this event could be used as a model for exceptional customer service. Driving a RV cross county can cause anxiety but this problem was quickly resolved to my upmost satisfaction. You have exceptional staff with Marlena and Paul and please thank them again for me. More